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18 Dec, 2023 by Chelsea neighbor
I'm a little confused about Brandon White I think it is his review I thought this place was a lawyer not a bar
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04 Oct, 2023 by Branden white
Yummy goof draft beer and whisky.
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19 Apr, 2023 by E christman
Just get some one else 6 years for a estate still not done
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17 Sep, 2024 by Zachary stewart
GET THERE BEFORE 3:45pm OR GET A DOOR SLAMMED IN YOUR FACE. I just had a terrible interaction with one of the clerks that works there that shut the door in my face, literally, I could have stuck my hand out to stop it, but I didn’t. So I knocked. I was informed they close at 3:45. “I don’t get paid after 4” is what she told me. Their website says nothing about closing at 3:45pm. The person I talked to on the phone this morning said they’re open 8am - 4pm. This has been a negative experience made especially awful thanks to an incredibly rude worker. I hope you can find better staff in the future.
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08 Jul, 2024 by Denice west
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08 Jul, 2024 by Justin rose
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29 Jul, 2024 by Jackie rasmussen
Beautiful building inside, very nice people, only a few minutes wait to be seen. Attorneys very nice. I guess we will just have to let it play out and see what happens.
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02 Oct, 2023 by Debby maras
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14 Aug, 2023 by Wyen koan
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14 Apr, 2024 by Slater regina
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30 Dec, 2023 by Blake godlove
I've had the pleasure of working with SPB for years, specifically Brandon Romàn in the DC office. Unparalleled attention to detail and client relations. Cannot recommend more.
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09 Aug, 2018 by Susauna nkansah
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14 Apr, 2024 by Slater regina
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30 Dec, 2023 by Blake godlove
I've had the pleasure of working with SPB for years, specifically Brandon Romàn in the DC office. Unparalleled attention to detail and client relations. Cannot recommend more.
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09 Aug, 2018 by Susauna nkansah
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14 Apr, 2024 by Slater regina
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30 Dec, 2023 by Blake godlove
I've had the pleasure of working with SPB for years, specifically Brandon Romàn in the DC office. Unparalleled attention to detail and client relations. Cannot recommend more.
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09 Aug, 2018 by Susauna nkansah
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14 Apr, 2024 by Slater regina
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30 Dec, 2023 by Blake godlove
I've had the pleasure of working with SPB for years, specifically Brandon Romàn in the DC office. Unparalleled attention to detail and client relations. Cannot recommend more.
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09 Aug, 2018 by Susauna nkansah
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14 Apr, 2024 by Slater regina
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30 Dec, 2023 by Blake godlove
I've had the pleasure of working with SPB for years, specifically Brandon Romàn in the DC office. Unparalleled attention to detail and client relations. Cannot recommend more.
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09 Aug, 2018 by Susauna nkansah
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14 Apr, 2024 by Slater regina
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30 Dec, 2023 by Blake godlove
I've had the pleasure of working with SPB for years, specifically Brandon Romàn in the DC office. Unparalleled attention to detail and client relations. Cannot recommend more.
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09 Aug, 2018 by Susauna nkansah
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10 Oct, 2023 by Sanjay patel
Absolutely terrible communication. Provided services for a company pension plan and have not received a response for months in regards to information request for an audit.
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24 Aug, 2018 by S d
Best there is in the greater Cleveland area!
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05 Apr, 2018 by Dsx, inc -
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10 Oct, 2023 by Sanjay patel
Absolutely terrible communication. Provided services for a company pension plan and have not received a response for months in regards to information request for an audit.
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24 Aug, 2018 by S d
Best there is in the greater Cleveland area!
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05 Apr, 2018 by Dsx, inc -
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15 Feb, 2019 by Anonymous
Never returns phone calls, emails or text messages. Met with him a few times. Seemed like a good attorney. Have been trying to contact him since December, 2018. No return calls, emails, etc. Don't bother with this attorney.
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20 Apr, 2017 by Anonymous
Very helpful, empathetic and exactly the type of attorney I would like to handle my case.Extremely knowledgeable and prompt answer
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14 Mar, 2017 by Anonymous
I posted a question regarding adult protective services, and Mr. Koewler posted a response in a short period. I had more questions for him, and sent him a private message. He made a suggestion I would not have thought of regarding the type of attorney I needed to be looking for. He also advised me to seek counsel in my home state for further assistance, as APS varies from state to state and he did not want to give inaccurate information. I appreciate the information he did provide, as it helped me narrow my search for a local attorney more quickly.
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19 May, 2017 by Daniel
I filled for chapter 7 bankruptcy and hired mark jump to help me through this stressful time in my life and im glad i did he answered all my questions and listened to my concerns he was well prepared at my 341 meeting. If you are looking for a bankruptcy i highly recommend mark jump.
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03 Feb, 2017 by Eric
I have worked with Mark Jump for a couple of years. I initially filed a chapter 13 but due to circumstances in my life I ended up having to file a chapter 7. In both instances Mark and his staff were very professional and reassuring. I always felt comfortable in the fact that he would come through for me in me time of need. He and his staff always treated me with respect and were always upfront and honest. I would recommend Mark Jump and his team to be the best and go to bat for you. Though going through tough times he and his staff relieved my anxiety and made me feel good about my situation.
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08 Nov, 2013 by Anonymous
I lost my home because he did not file an answer to the complaint that I gave him on the third day after I received it. I received a summary judgement and was unable to get it overturned. I don't know if I could have won my case but I had strong evidence and I also was unble to bring the lender to the table to negotiate a settlement. I paid him so he had no reason not to do a simple thing as answer the complaint in a timely manner or in the correct county. When I received this information from the courts, I called for two days trying to reach him and finally told him I was seeking new representation. Only after I told him he was fired did he return my calls. He never did give me a reason why he never answered the complaint.
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28 Oct, 2023 by Ssdrexel
For anyone considering hiring this firm for divorce representation, I highly encourage you to reconsider. Upon retaining them for my own proceeding, I had thought I was hiring the best in Cleveland. In every aspect I felt I was under-represented and there was a complete disregard for communication and explanation of processes. Unanswered emails, phone calls never returned, attempts to reach out to senior partners (that never responded) to try and resolve matters. In short, I can only say that as one of the most stressful situations you will face in life, it is my opinion that you will only be compounding that stress in hiring this firm. A truly disappointing experience.
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18 Oct, 2022 by Arielle anderson
People try to find lawyer because they need help. They have a income guideline, $60,000 a year. If I have a child and need the child support, isn't obvious I don't make that kind of money. Especially while in school. Terrible. Layers just don't care anymore
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02 Feb, 2022 by Hannah park
Such an incredible workplace filled with the best attorneys in Cleveland. I could not imagine working for anyone else, and I am so grateful for the opportunity to learn and practice from the top percentages of lawyers in Ohio.
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26 Aug, 2024 by Larry
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24 Jul, 2024 by Akira holmes
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23 Jul, 2024 by George robertson
Never Received What I Was Told
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26 Aug, 2024 by Larry
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24 Jul, 2024 by Akira holmes
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23 Jul, 2024 by George robertson
Never Received What I Was Told
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31 Jul, 2023 by Onethreezerosixfive germantown
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18 Apr, 2023 by Ruth hatton
We just talked on the phone but be listened to what my problem was before telling how much it would cost very good and notable.
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26 Feb, 2023 by Connie head
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13 Sep, 2024 by T balla
THE WOMAN THAT AMSWER THE PHONE ARE COMPLETELY RUDE JUST KEPT TALKING OVER ME AND THE 1ST LADY HUNG THE PHONE UP ON ME I WILL GO THERE TO HANDLE MY BUSINESS YOU DONT LIKE YOUR JOB QUIT STOP BEING MISERABLE 💯
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14 Aug, 2024 by Tamela barringer
The legal aid lawyer ( Sarah) performance was unsatisfactory. She did not carefully examine the documentation and information shared with her via email. In court, she displayed inadequate preparation and initially seemed to represent me, but later switched allegiances. Had I known she would not provide adequate representation, I could have handled the matter personally, using the information at my disposal. The lawyer did not work in favor of my family's interests.
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16 Mar, 2023 by Exploreoncemore
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10 Jun, 2024 by Amynah sharee
I was being represented in court by Donna Mayor she had done nothing for me in court. She was rude and not willing to listen to a word on my case. She didn't even look at my paperwork or evidence in my favor. It wasn't that I didn't want to pay I just didn't agree with all the fees and being charged 3x my rent amount. I had recieved rental assistance for which my landlord only applied 2 months. He applied the rest to unreasonable charges which was thousands of dollars. I even wanted to represent myself but she discouraged me with her actions and bullying. A man named Chris who works there was trying to find information in regards to my funds from the city and what they were for. she started throwing paper at him and belittling him. Now I have no one to help me. Donna just wanted me to settle so she can go on about her day doing nothing or just as okay with me being evicted. She seemed more representing of my landlord then me. When i explained the behavior to her supervisor it was said she was a good attorney. Talking about accountability. Please if your are desperate don't go to this agency they will make sure your family becomes homeless and humilate you while in the process too. I cannot believe the government funds this agency to ruin lives and collect money.
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16 Apr, 2024 by Raquel castaneda
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10 Apr, 2024 by Dave hickman
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07 May, 2021 by Nicholas
He answered every call within 24 hours explained process every step worked pretty steady on my case .
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09 Oct, 2020 by Mark
My case should of been easy I should of walked free but I ended up getting 4 years in prison and I never received my Discovery pack
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20 Jan, 2015 by Sarah
Mr. Spiroff was my attorney for my Chapter 13 bankruptcy, which I just recently finished. When I was at court at the beginning of my case, I saw another attorney come in who had to call out his clients' names, because he did not know who they were/what they looked like. Mr. Spiroff and his employees always remember me and remember details of my case. He was able to answer any questions that I had, and helped me through this difficult process. I would definitely recommend him to others.
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04 Jun, 2014 by Anonymous
I was without work and needed to file for relief under the Bankruptcy Laws. I was advised by the Staff at this firm to get a job and that they would work with me. During the time I was looking for a job, my truck was repossessed as well as my house went up for Sherriff's Auction. I was just barely able to save my house by filing a Chapter 13 at the very last minute. I should have been counseled to go Chapter 7, but it turns out that Mr. Spiroff Only does Chapter 13. I feel, and it is my opinion, that I was misled and given very poor advice. My original attorney was replaced suddenly on a Sunday Morning and I ended up working with Mr. Spiroff directly. I subsequently refiled a Chapter 13 with a much better attorney (in my opinion) and have been very happy with the results. I was very disappointed in the professionalism (or in my opinion, a lack of) with this firm.
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21 Jul, 2022 by Anonymous
bad lawyer do ignore the message, they have no empathy. we black ppl are in dangerous situation right now while the bad lawyer is not doing right thing. very scary
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04 Mar, 2019 by Anonymous
Thank you so much for your dilligent and hard work. I tried to get a loan modification for a year and the bank continued my foreclosure case. The modification you and your team worked on will allow me and my family to stay in our house. Thank you again
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08 Feb, 2024 by Britt b
Me Haynes greatly helped me settle a case. He was always easy to get ahold of via phone, and email. His communication was clear about the case, and was always pleasant to deal with.
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17 Jan, 2019 by John arnold
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24 Jun, 2018 by James frantz
He helped me.
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28 Feb, 2024 by Timothy chamberlain
After consulting with Phil Vujanov to get some legal advice, he steered me in the right direction to help settle things quickly and without having to file a formal suit. All things were settled, and Phil gave me the advice that helped achieve the best outcome.
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13 Feb, 2024 by Jason albin
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17 Jan, 2024 by Esther goldfield
I would highly recommend Chapman Albin as I had Phil Vujanov represent me for a suit against Ameriprise. I must say thanks to his lengthy research, professionalism and perseverance I did fortunately win my case!
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22 Sep, 2017 by Nawal
I have been working with Tamara over the last month regarding my case. She has been very responsive and clear about what to expect when we go to court. She is affordable compared to other firms, however, this does not compromise the quality of her representation. She offers clients the ability to make payments if you can't afford the total cost upfront. She has met me locally because Lakewood was too far for me. She has filed motions in the correct amount of time and has shown up for every meeting that we scheduled. I highly recommend Tamara and I look forward to successfully finishing with this case soon.
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18 Sep, 2016 by Anonymous
We hired Tamara last October and she represented us well and we won our custody case. Have been unable to reach her since about April, was contacted by another person stating there is an ongoing family emergency concerning her child. She is no longer practicing but I do know her cases are being forwarded to other agencies to make sure everyone gets their original paperwork back. Over all she was an amazing attorney.
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16 Sep, 2016 by Salimah
I hired this poor excuse of an attorney last October and it has been the biggest mistake of my life! I met with her and did the free consultation which she assured me that she would be of much assistance. The first hearing she sent another lawyer in her place which in turn prompt a continuance. The next hearing was scheduled two months later; she sent a letter out stating that she would be on maturity leave and will return to work 2 weeks after she had her baby. I called her phone two weeks prior to the hearing and no answer.....FOR THE WHOLE TWO WEEKS. So I contact her "replacement" and she tells me there's nothing she can do for me and that she will try to get in contact with her. Needless to say it never happened and I went to court attorney-less which PISSED the magistrate off!!!!! I found out she never file motions or contacted the appropriate people she claimed she had and it just left me in a very bad situation. Please, if you are reading this do not hire this scam artist.
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06 Jul, 2024 by Karma
Can I bring justice to me and my family for a organization that's doing conspiracy with the intent to harm
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25 Jun, 2024 by Shawn nelson
This city is pure garbage.
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12 Jan, 2024 by Swavay bang
These people are a joke.. they just get paid but don't work at all
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06 Jul, 2024 by Karma
Can I bring justice to me and my family for a organization that's doing conspiracy with the intent to harm
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25 Jun, 2024 by Shawn nelson
This city is pure garbage.
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12 Jan, 2024 by Swavay bang
These people are a joke.. they just get paid but don't work at all
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17 May, 2024 by In lord jesus' name: a strong city
The results of discriminatory refusal to prosecute which allowed multiple attempted murders to go unpunished and the attacker to remain at large.
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13 May, 2024 by In lord jesus' name: rev. dr. andrew d. wenmoth
Prosecuting Attorney G. Gary Tyack is allowing his staff to deliberately disregard clear risks to public safety, playing a "pass the buck" game to ignore indisputable evidence of major violent felonies, discriminating in cases involving the LGBTQ+ community.
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07 Apr, 2024 by Franco castro
Back on 2022, my car was vandalized. As a victim, I've never hear back from anyone, even though I called , left messages, and sent emails. The prosecutor went to a different area, and from the contacts provided that were handling the case, a request for status and restraining order was never acknowledge. As victim on case 22-ju-06267 and 22-ju-06254, I can attest that the Constitutional rights for Victims of Crime, was never followed.
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19 Oct, 2011 by Anonymous
My previous brokerage firm ripped me off. They were churning, laundering stock certificates, putting me in junk stocks, unauthorized transfers, etc. I needed a securities lawyer to investigate and possibly prosecute the broker who did this. I came to Mr. Petkovic looking for an ally in my search for justice. Instead, I got another 'shill' who refused to take my case until I first provided him with the details of my ENTIRE life/financial/job history. Mr. Petkovic gave me a questionnaire asking for my SS#, D.O.B., prior employment history. I did not provide this information. I only answered the questions that were relevant to my particular case. Mr. Petkovic said he couldn't work with me if I didn't give him my entire life history BEFORE our first interview/consultation. I have more than one brokerage account. Plus, my employment history has NOTHING to do with the fraud that was affected against ME. Why does Mr. Petkovic insist on obtaining so much personal, sensitive information with a client BEFORE he has even told you if he will accept your case? When I asked him this question he told me he couldn't 'help' me. As far as I'm concerned Mr. Petkovic might as well be working with the broker who ripped me off. That is how much I trust him.
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29 Dec, 2023 by Anonymous
Mr. Smith did not finish the job, for which we signed a contract. He did not meet the agreed-upon time commitments and became upset when I reminded him that I was awaiting his deliverable for my review. I attempted to remind him via email that he was late with his work to which he did not respond, but he charged me for each email. He made it sound like he was doing me a favor. Mr Smith did not act professionally and raised his voice.
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What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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