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17 Jun, 2019 by Rebecca l
Moon Law went above and beyond even my highest expectations. They are knowledgeable, professional, and hard-working, and also easy and pleasant to work with. If I could rate them 10 stars, I would. If you need a lawyer, I definitely recommend calling Chris and Kevin.
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13 Jun, 2019 by Chris l
If you have any kind of personal injury claim in California, individually or as part of a class, you need to hire Chris and Kevin Moon. It's that simple. As a business and employment litigation attorney for both plaintiffs and defendants with more than 70 jury trials under my belt, I know the difference between "litigators" and real trial attorneys. The former are all too common in our profession, adept only at pushing paper, filing motions, and acting like keyboard warriors. But when cases fail to settle and trial looms, those kinds of lawyers find themselves staring into an abyss. They then either fold by unfairly compromising their client's case to avoid exposing their lack of trial experience, or stumble through trial with disastrous consequences. Real trial lawyers, on the other hand, can take any case to the mat and win. They don't bluff, because they don't need to. Not only does this achieve better settlements for their clients, but if the case cannot settle these trial lawyers actually win. Chris and Kevin Moon are both real trial lawyers, and excellent ones at that. They are both tenacious, brilliant and powerfully effective. I know this because I have worked with them both, and have seen their skill and dedication first-hand. Whenever someone calls me with a personal injury matter, I immediately refer them to Chris and Kevin. Even more, they are the lawyers I would want to represent me if I was ever injured. If you are potential client, call them! If you are a defendant on the other side of a case from them, be afraid. Be VERY afraid.
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10 Jun, 2019 by Roy lai
I have worked with Chris Moon for many years and he always given me amazing legal advice. Most recently, Chris helped me with a thorny legal issue. After a short consultation, the matter was resolved relatively quickly, which I really appreciated. The Moon brothers are extremely smart and easy to talk to, which is why I have referred many family and friends to them.
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17 Jun, 2019 by Rebecca l
Moon Law went above and beyond even my highest expectations. They are knowledgeable, professional, and hard-working, and also easy and pleasant to work with. If I could rate them 10 stars, I would. If you need a lawyer, I definitely recommend calling Chris and Kevin.
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13 Jun, 2019 by Chris l
If you have any kind of personal injury claim in California, individually or as part of a class, you need to hire Chris and Kevin Moon. It's that simple. As a business and employment litigation attorney for both plaintiffs and defendants with more than 70 jury trials under my belt, I know the difference between "litigators" and real trial attorneys. The former are all too common in our profession, adept only at pushing paper, filing motions, and acting like keyboard warriors. But when cases fail to settle and trial looms, those kinds of lawyers find themselves staring into an abyss. They then either fold by unfairly compromising their client's case to avoid exposing their lack of trial experience, or stumble through trial with disastrous consequences. Real trial lawyers, on the other hand, can take any case to the mat and win. They don't bluff, because they don't need to. Not only does this achieve better settlements for their clients, but if the case cannot settle these trial lawyers actually win. Chris and Kevin Moon are both real trial lawyers, and excellent ones at that. They are both tenacious, brilliant and powerfully effective. I know this because I have worked with them both, and have seen their skill and dedication first-hand. Whenever someone calls me with a personal injury matter, I immediately refer them to Chris and Kevin. Even more, they are the lawyers I would want to represent me if I was ever injured. If you are potential client, call them! If you are a defendant on the other side of a case from them, be afraid. Be VERY afraid.
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10 Jun, 2019 by Roy lai
I have worked with Chris Moon for many years and he always given me amazing legal advice. Most recently, Chris helped me with a thorny legal issue. After a short consultation, the matter was resolved relatively quickly, which I really appreciated. The Moon brothers are extremely smart and easy to talk to, which is why I have referred many family and friends to them.
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27 Mar, 2024 by Rohullah neda
Nice and beautiful place
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08 Aug, 2022 by Jabber louie
A pleasant part of Palo Alto. Large area with small town charm. A business park that is heavy on the park. A very peaceful area. Hey look! There are ducks and Geese in the area!
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30 May, 2019 by Connor kim
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27 Mar, 2024 by Rohullah neda
Nice and beautiful place
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08 Aug, 2022 by Jabber louie
A pleasant part of Palo Alto. Large area with small town charm. A business park that is heavy on the park. A very peaceful area. Hey look! There are ducks and Geese in the area!
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30 May, 2019 by Connor kim
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19 Mar, 2013 by Tom
Mr. Krebs helped me through a very complex federal criminal case. He provided excellent advice and counsel, throughout. I'm so grateful I received his name from my civil attorney.
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21 Oct, 2020 by Ramon godoy
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12 Feb, 2020 by Marion gautier iii
Great place A+
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06 Mar, 2019 by Jonathan stephenson
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26 Aug, 2024 by J c
I had a very good experience with the law group. The attorney helped guide me through setting up my LLC, which will be a MSO as well. He answered my questions and was very patient with me, I had many questions regarding setting up my IV hydration business and how to get documents related to the business.
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26 Aug, 2024 by Gary tran
They were more responsive and more attentive than other Healthcare law groups I reached out to. Alex was very happy to assist me after she listened to what my needs were and Albert was very good at providing me with the help that I needed. They even referred me to other people to assist me with other things that I needed in order to start my practice.
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26 Aug, 2024 by Cindy talley
Cohen Law Group was great team to work with to develop my MSO/MSA for my business. Christian was very helpful to answer all my questions and concerns and so patient with me and my schedule. The Lawyer was helpful and efficient. Thank you.
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08 Jul, 2024 by Arav s
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08 Jul, 2024 by Steven clarfield
Good business
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08 Jul, 2024 by Ellenor rios
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08 Jul, 2024 by Arav s
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08 Jul, 2024 by Steven clarfield
Good business
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08 Jul, 2024 by Ellenor rios
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08 Jul, 2024 by Arav s
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08 Jul, 2024 by Steven clarfield
Good business
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08 Jul, 2024 by Ellenor rios
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08 Jul, 2024 by Arav s
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08 Jul, 2024 by Steven clarfield
Good business
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08 Jul, 2024 by Ellenor rios
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08 Jul, 2024 by Arav s
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08 Jul, 2024 by Steven clarfield
Good business
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08 Jul, 2024 by Ellenor rios
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05 Dec, 2022 by Just me
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01 Aug, 2021 by Morgan coulter
I used to work for the SF office as a vendor. Loved every moment of it. The staff is friendly and the operations staff is amazing
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26 Jun, 2019 by Ayat amr
Nice rooms for workshops and meetings.
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05 Dec, 2022 by Just me
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01 Aug, 2021 by Morgan coulter
I used to work for the SF office as a vendor. Loved every moment of it. The staff is friendly and the operations staff is amazing
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26 Jun, 2019 by Ayat amr
Nice rooms for workshops and meetings.
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10 Nov, 2013 by Lisa
I worked with Jan to create my will and trust after my divorce. She was matter of fact and very thorough in the process. Since I have known Jan for many years I can attest to her honesty and diligence to the law, and willingness to tell someone when they are wrong. Like many, I can be biased by my own ideas. Jan has solid legal perspective and always kept my goals in mind, talking me through the facts and legal issues to make a good decision. I’m glad I worked with Jan. She covered all the angles, from how my assets were registered with my financial company to ensuring the legal language fit with the changing relationships of family members and everything else. Thanks, Jan!
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09 Nov, 2013 by Nancy
Jan did an outstanding in reviewing and preparing both my parents estate plan and then my own. She prepared a Special Needs Estate Plan for my parents which was very complex and involved very sensitive and emotional family issues. She not only handled the legal aspects, but counseled us in a very personal way which enabled us to move forward and make some very necessary provisions. After having worked with Jan through the process of creating my parent's plan, I immediately contacted her after my parent's plan was complete to review my own trust and estate plan which was enacted after my husband passed away. Jan immediately spotted some issues which needed to be taken care of, and we worked together to create a new plan which protects both me and my 13 year old daughter in a much more effective way. Having worked with two other law firms in the creation of both my parent's first estate plan and my own first trust and estate plan, the difference with Jan is MORE than apparent. She brings a personal approach to estate law that is sadly missing from other firms. She takes the time to truly get to know her clients and create a personal relationship with them. She isn't just the attorney that created my trust - she is part of my support system and I know I can reach out at any time with questions. I could not have been more pleased with Jan. She is the BEST of the best. I wholeheartedly recommend her!!!!!
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08 Nov, 2013 by Renee
During this past year, Jan has been a tremendous help to me. After the death of my husband in January, I appreciated that she not only had the knowledge and experience necessary to handle the estate, but also was someone I could trust to keep my best interests in mind. I did not know Jan before entering into this business relationship with her, and I feel fortunate to have found her.
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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