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28 Jan, 2020 by Anonymous
Where do I start? From the moment I contacted Jake I felt at ease. Facing criminal charges is no joke and to say I was stressed out would be an understatement. Jake listened to my side of the story and spent nearly an hour with me. He went over several different ways he could approach my case, including ones that didn't involve hiring him. I decided to have him represent me and it was the best decision I could have made. Jake's knowledge of the legal system was amazing. Through the whole process he was easy to get a hold of and worked around my schedule. Even at 9 pm he was working on my behalf. He was able to get the charge dismissed and kept me out of the system, protected my family and saved my career. He's a fantastic person who works off the facts, passes no judgement and does his level best to get you the most desirable outcome. Thank you a thousand times, Jake!
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26 Nov, 2018 by Max
Jacob Braunstein is the only attorney I'll ever work with if I can help it. He has represented both me and one of my adult children on different issues and I couldn't be happier with his services. I sought help from Mr. Braunstein when I needed to file bankruptcy. He and his staff function like a well oiled machine and I recommend him to everyone I know. Mr. Braunstein is very patient and obviously cares about his clients. I had a ton of questions but he didn't treat me like I was a bother and he took a lot of time to answer all of my questions. He was also able to work with my schedule, which meant meeting me on the weekend. He's a great attorney who really seems to care about his clients.
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05 Jan, 2017 by John
I was referred to Jake by one of my good buddies who'd gotten into some legal trouble before. He said, "Call Jake. The dude's awesome!" So I called on the weekend expecting to get a voicemail and he actually picked up the phone. I explained my situation and he said he could meet with me that afternoon since I work long hours all week. First off, my friend was right. Jake is really laid back and easy to talk to. He didn't judge, he just wanted to hear my side of the story. He didn't try to push a contract at me or pressure me into hiring him to help me with my case. He was straightforward, honest, and told me about all of my options, not just the ones that involved hiring him.
I ended up choosing Jake to represent me that day. It was one of the best decisions I ever made. He knew the process inside and out and he helped me every step of the way. It was obvious the judge knew him. She told me right there that Jake had gotten me the deal of the century and normally the prosecutor doesn't agree to things like that. Thanks to Jake and all the work he did on my case, I was able to get the most serious charges dismissed and one of them converted from a felony to a misdemeanor. I was able to stay out of jail and keep my job thanks to Jake. If you need an awesome attorney, call him. I wouldn't go anywhere else.
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10 Sep, 2024 by Matthew
The firm was cold, the employees frequently chose not to reply to emails, and while I won my arbitration, this attorney wrote the award in a way that I still lost money trying to protect my rights. They entirely missed the initial protocol to begin arbitration and I had to call them out.. They were late on filings, but sent emails saying they filed on time (do you not know these things are timestamped?).. A general improvement in professionalism and regard for those receiving paid services is greatly needed. They seem to not understand or care about the difficulties of civilians navigating a system that is not weighted in their favor. I would not recommend, find an attorney that is genuinely interested in your protecting equity in your rights over receiving your money.
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01 Sep, 2022 by Nick
Elizabeth Savage Handled an appeal for me. She is experienced, very knowledgeable of the law, and professional. I felt very confident with her immediately upon my first consult. Elizabeth settled my case very quickly, and with zero drama. I highly recommend her.
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19 May, 2021 by Samson
Elizabeth Savage fights hard for her clients. She gave my case all of the time and attention needed to be successful at trial. Not only were the opposing party’s initial claims dismissed, but Elizabeth won me a judgement in the counter-suit. When the opposing party appealed, she successfully negotiated a settlement that I am happy with. Elizabeth really listened, and she put a lot of thought and care into each part of the litigation process. Highly recommend.
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02 Aug, 2024 by D
This review is solely for an attempt to schedule a consultation. She answered the phone and asked a question. I attempted to answer but she would interrupt. I'd stop and listen then try to answer again with details. She constantly cut me off and was very condescending, mentioning that the call was free and scolding me for trying to give details. Keep in mind this was a 5 minute and 14 seconds phone call. I was trying to give the details of why I was seeking an attorney. I feel that's the most important information for the attorney to have to be able to determine if my situation is something they can help with. Don't answer the phone if you're too busy to take on a new client and listen to the details of why they're calling. Basic common sense!
I eventually disconnected/hung up and I would never use or recommend this person. Social skills are essential for everyday life and maybe more so for an attorney.
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31 May, 2024 by Nora heard
Sandy was a calm voice of reason during an impossible time. She is so knowledgeable about the process that we never felt like she wasn't doing enough, and she talked us off many a ledge.
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10 Mar, 2024 by Mitchel lewis
I briefly retained Sandy to review a family law case for us. Her analysis and foresight were spot-on as was her pointed advice to us. If your family needs a win, look no further than Faber 👏🏼🙌🏼
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09 Feb, 2017 by Elderlymom
Was my elderly moms attorney. She was billed for a lot of money, after she had Fired him. He would not accept the fact he was replaced. The new attorney had to contact him more than once. Stay away from this attorney.
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19 May, 2016 by Richard
Mark has helped my ski club revise our bylaws. He also advised us when a key employee died. Mark is no nonsense yet very kind and an active member of the community . He serves as VP for the South Portland Business Association. Few know that he is also an accomplished physicist.
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17 Mar, 2017 by Anonymous
We used Anna's firm for years, sadly we inherited Anna.
Do to her inability to respond in an even remotely timely manner, we retained another firm some time ago. Unfortunately, Anna McCormack's inability to do her job is currently costing us money due to The City of Portland's new rent control ordinance. Had she not dropped the ball, all of our rents would have been raised in time for us to not be affected by the current 'law.'
Fortunately for Anna, I am too busy with my own business to do anything more than write this review and warn other people within my community. However, if this review mysteriously disappears, I will absolutely file suit against Warren Allen, LLP for malpractice in addition to a very well deserved letter to the bar.
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01 May, 2013 by Anonymous
A very experienced real estate and landlord's attorney. Anna knew much, much more about Landlord Tenant law than my tenant's attorney did.
Her knowledge and professionalism saved me time and money. If you ever find yourself with an unreasonable tenant, call Anna. She will save the day. She's level headed and an experienced litigator.
She was so great in my case that I am now hiring her for contracts and other legal matters regarding land and real estate.
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31 Mar, 2023 by Michael obrien
While he does the work as of late I had to keep leaving messages to just get him to return calls and still no response. When case was going he would take his time unless pushed. He will tell you what you want to hear but follow through was another thing.
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23 Mar, 2023 by Catherine black
I can not say enough positive about these guys! When I was at my wits end, scared and being a praying Mama, Mark McLeod was amazing to talk to! He explained things very well to myself and my son! He worked with us from top to bottom on every issue we had! He was a great representation!!
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30 Jul, 2021 by Jenaya hoffman
I needed a lawyer to represent my brother and I in a dispute with our Father’s estate. Mark was recommended to me by another family member who had great success with him in the past. Mark met with me very shortly after I contacted him. We had a discussion of the issues and he said it sounded like we had a strong case. I gathered as many documents as I could find and handed them over and he went to work on the case. Mark was very knowledgeable about estate law and after many communications with the estate’s attorney it was decided that we go to mediation with a judge. This was during quarantine so these mediations happened over internet conferencing. Mark was awesome in court. He had documentation and great arguments to refute all the opposing attorney’s claims. We were awarded everything that we were fighting for. I have never been involved with court cases so it took longer than I originally thought it would, but I am very happy with the results. Thanks Mark!
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12 May, 2021 by Anonymous
John represented me briefly, he never exhibited an understanding of events, never had any insight observations suggestions or strategy beyond a pedestrian approach to preparing for trial which in his own notes he expressed slim chance of success for a projected $125,000 in expenses. He employs a vague and ambiguous communication style designed to increase engagement and billable hours not towards respect or resolution. He adamantly refused to hear any criticism of his work. In my opinion a very poor lawyer indifferent to a clients input.
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FAQs
Questions? We have answers
What a Consumer Protection Lawyer Can Do for You
A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.
Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.
When Should I Hire a Consumer Protection Lawyer?
You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:
- Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
- Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
- False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
- Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
- Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
- Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
- Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.
What Does a Consumer Protection Lawyer Do?
A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:
- Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
- Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
- Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
- Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
- Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
- Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
- Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.
How Are Consumer Protection Lawyers Paid?
Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:
- Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
- Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
- Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
- Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.
It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.
How Much Does a Consumer Protection Lawyer Cost?
The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:
- Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
- Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
- Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
- Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.
Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.
Top Questions to Ask a Consumer Protection Lawyer
Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:
-
What experience do you have with consumer protection law?
Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues. -
How do you charge for your services?
Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case. -
What is the likelihood of success for my case?
Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect. -
Have you handled cases like mine before?
Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products. -
What is the timeline for resolving my case?
While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve. -
Will you handle my case personally?
In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.
How to Check the Credibility of a Consumer Protection Lawyer
To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:
- Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
- Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
- Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
- Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
- Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.
What Should I Prepare for My First Consultation?
To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:
- Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
- Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
- Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
- List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
- Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.
By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.
