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19 Nov, 2019 by Eric jenkins
16 May, 2018 by Chris tolbert
09 Jun, 2015 by Anonymous
I was facing charges for a DUI (misdemeanor) my first offense with the law and I was referred to Mr. Graham due to his past experience as a solicitor for Cobb county for DUI offenses. I had told him that I had blown high and was detained in Cobb county, also that I wanted to plead "not guilty" in order to have my charge reduced to reckless driving (as many others have gotten in GA due to GA's law of never removing a DUI charge offense-which in all regards is senseless, since you can commit more serious crimes and they later are expunged). He discouraged me (as a first time offender) from pleading "not guilty" and told me that because I had sufficient evidence against me that I would not win on trial and that I would possibly spend a max of a year in jail. Having never had a run in with the law I feared that consequence as a year would take away me graduating from college on time.
Now as a college graduate with a "criminal record" I wish I trusted my gut and stuck with going to trial because this now affects me getting a job and even volunteering with certain groups. I feel I was rushed into a decision and my best interest was not at heart. He seemed to have a very strong acquaintance relationship with the prosecutor at my arraignment but did not use that acquaintanceship to the advantage of me as his client.
Needless to say, I was out 5k at the end of my court appearance and gained nothing by hiring a lawyer instead of taking a court appointed attorney. The outcome would have been the same with one that was appointed and free of charge.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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19 Oct, 2019 by Anonymous
Where do I begin expressing the grief I experienced with my wife when dealing with your firm? It started in April after the accident, your firm displayed glimpses of promise. In the first couple of weeks, you all got the information about our case in a timely fashion and communicated with us fairly well. While I know it isn't your responsibility to handle the property damage portion of our case, you offered very little advice (like other firms do) to remedy the situation. Thank God we got our vehicle repaired quickly thanks to the Insurance company. The bad part of our experience was, your firm lacks communication skills. Plain and simple. We waited for weeks and months to learn most of the details about our case. The legal assistant (Nicole Starks) NEVER got back to us in a timely manner. She literally went on vacation and didn't let us know what was going on and couldn't care less if we knew. We were left in the dark MOST OF THE TIME, wondering and not knowing. I feel as though this process should have been completed MONTHS AGO. When too much time had gone by, we were given EXCUSES and blame towards a well-known insurance company that is known for being professional and prompt in their dealings. "The insurance company wants more information", we call BS! Based on the lethargic and inept performance of the Founders team, we have no other resolve but to feel that it was a failure on the law firm's part. My wife completed her treatments and the case should have been wrapped up soon after. When I say soon, I do understand that it takes a reasonable amount of time for completion, but ALMOST 90 MORE DAYS??? One word, TERRIBLE. The worst part is that after waiting for all of that time, we received a paltry settlement. Wow. So, to conclude, I wouldn't recommend your firm for anything, not even a dog bite. You should fire your whole staff. Their nonchalant and uncaring attitude is displayed very well. On the phone, we can feel that they really don't give a damn. They have their rehearsed answers ready to extinguish any questions asked of them by clients who NEED A GOOD ATTORNEY and need true answers. Also, "They are on another call, can I have them call you back," is another line we were often given when Nicole Starks didn't want to be bothered or had no answer. If I am ever asked about your firm I will tell them about my horrible experience. And will recommend they go elsewhere.
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04 Oct, 2019 by Melvin
They was very good and efficient. I got a nice settlement back. All my medical bill was taken care of and I have no complaints. They are very good at what they do.
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05 Sep, 2019 by Karen
I had a great experience and they help me with my case and I am very pleased with the results
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
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08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
Read more
08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
Read more
11 Sep, 2024 by Shaakirah landers
07 Jan, 2023 by Marcia sylvester
No reason to fear this place they drag out chump change cases and have newbies and interns do all the work. Big companies spend more money in litigation than they would have if they settled. Stay away!!!
Read more
08 Dec, 2022 by Delisa shatteen
Definitely would not recommend for hire… they purposely dragged out our case. The Plaintiff was more than willing to settle for way less than they was in the beginning but the attorney never said a word. No calls, communication and very unprofessional. Wish we saw these reviews beforehand.
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08 Mar, 2017 by Anonymous
Mr. Curtis A. "Chip" Thurston represented me in a case of dental negligence. He is not only a skilled malpractice attorney, but is a very caring and honest person. I am thankful for all his help. I highly would recommend him to any person needing a strong lawyer.
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18 Dec, 2012 by Anonymous
Very disappointed with Chip Thurston and our dental malpractice case. It appears that if the defendant does not wish to settle, then Chip is not interested in proceeding to court. But you would not know that as he will not contact you until a few weeks before the statute of limitations is to expire. I had to contact him as to the status and by then no other lawyer would take the case because of this statute. Now I understand the term 'ambulance chaser'. Look elsewhere and stay up to date on your case.
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27 Sep, 2012 by Lonnie
My wife and I hired "Chip" to represent us in a Dental Malpractice case where Dr. Whitaker of Fort Valley, Ga. had pulled the wrong tooth, shoved it back in for two days and then confessed. After a hiring Chip Thurston, we waited, waited and more waiting. Numerous emails and telephone calls went unaswered. This went on over a two year period. Complete and total lack of communication with the client. In the final hours, he allowed the statute of limitations to run, so, because of his malpractice, we lost the dental malpractice case. It was too late to find another lawyer. Even then, after we told him the statute was about to run weeks later his answer was we still had time. Apparently, he does not own a calendar. Two years, nothing but incompetence and arrogance. Do not hire this guy, what ever you do.
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04 Oct, 2024 by Cam step
12 Aug, 2024 by John beck
I contacted the Attorney Generals Office to register a complaint of Fraud. I did so on line. They told me it would be a fee of $5.00 for filing, so I used a credit card. But before I could be connected to an attorney they wanted me to agree to an automatic withdrawal of $60.00 a month until I cancelled. This is another form of extortion especially since the Attorney General is paid by tax payers. Do not consumers have any protection by our government without them trying to extort funds from taxpayers?
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02 Jul, 2024 by Dwayne wafford
22 Mar, 2018 by B
I was in an auto accident last May 2017 right before my college graduation. I was referred to Attorney Stein and was told he was good. Well here we are at the end of March 2018 and still nothing. When I mean nothing I mean: I have to call never have I heard from him(associates) just as a follow-up or touch bases. I have to call to follow up and when I call it's the same story, "We are waiting on the bill". So you mean the hospital still hasn't mailed it. And when you call it's different women who answer the phone, takes a message but nothing after that. If you are looking for an Attorney that cares Donald Joyce Stein and his associates don't care
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22 Feb, 2018 by Anonymous
I've been a client with Mr Stein since February 7,2017 .And my case is still not settled in order for me to get a update I have to call his office all the time I've never had a lawyer where it seems that the firm does not care about the clients needs but when the case does close they are going to want they money in full and I don't think it's right can anyone help and tell me what I can do
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14 Aug, 2015 by Juanita
I hired mr Stein in march after an auto accident, this now the middle of Aug. everything was going along fairly well until he insurance company gave the amount they was willing to give me first I said to go on do an a negotiation, . but later changed my mind and told them to Just accept the offer. the paralegal left me a massage saying that he will proceed to settle the case. he called adjuster but did,nt get an answer, that was the last time I heard from his office I have called and left massages with no response. I know that it been only going into the 2nd week since I heard from him but this case have taken so long. WHAT CAN I DO NOW.
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09 Nov, 2023 by Philip
Tammi is initially professional, but after further dialog I found her potentially deceitful.
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23 Apr, 2023 by Steven
Tammi is dismissive and disrespectful. Total disregard to others and potential untrustworthy.
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08 Oct, 2014 by Anonymous
This was my son's case very incompetent not focused and doesn't do her job can't get her on the phone I might as well been the attorney she had to 're sign work twice and my son is still in jail because of the paper work she didn't right and I can't even get in contact with her very sad.
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02 Mar, 2020 by James
After being the recipient of an unnecessary surgical procedure, I was referred to Attorney Tricia Purks Hoffler.
After getting over some initial hurdles, the primary one being the arduous task of the surgeon signing the release of my medical records
things moved forward.
My written documentation was provided as requested which was cross referenced with the medical records from the hospital/doctor.
There were long periods of time with no communication from Attorney Hoffler’s office. Upon contacting her office for updates “Deanna” her paralegal answered questions. There was a delay in getting an answer from the specialist according to “Deanna “ who Attorney Hoffler contacted to examine the facts of the case. Finally he was on board. “Deanna” called to verify my position regarding the misdiagnosis of
the surgery.
The surgery was performed because of the
misdiagnosis of an infectious disease that could cause the loss of
my hand and arm if not performed according to the orthopedic surgeon.
This was decided to be the cause of the severe inflammation and swelling in my hand as well as the pain. Of course no bacteria was found.
Eventually, “ Deanna” advised “she will take the case”, referring to Attorney Hoffler via a phone call.
More time passes.
January 29, 2020 “Deanna” asked for documentation on behalf of
Attorney Hoffler of how the surgery impacted my life “before she takes”
me “on as a client.” When did this shift occur? The documentation
was provided.
After no response for more than two weeks, a call was placed to “Deanna”. She was not in according to “Donna”. When asked when
she would return, the response was “She won’t.” The name of
the new person assigned to me was “Joy” who would be in in two days at which time the call would be returned.
Two days later on February 28, 2020, a call to “Joy” was placed. According to“Donna” she was not in. Upon checking she stated
Attorney Hoffler “turned down the offer.”
Surely this was known sooner than stated.
This gross display of unprofessionalism is reprehensible.
More importantly so much of my time has been unnecessarily wasted.
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07 Jun, 2024 by Anonymous
I cannot emphasize enough what a scam this lawyer is. We hired him for a car accident death lawsuit, expecting professional help. Instead, he was completely useless and opportunistic. He took one-third of the insurance company's initial payout without doing any work. We could have handled this ourselves without his so-called 'services.' His lack of effort, empathy, and integrity was appalling. I deeply regret hiring him and strongly advise others to avoid this lawyer. Save yourself time, money, and frustration by finding someone who genuinely cares about their clients and delivers results. Despite his lack of help, he promised we would receive a portion of his earnings, but he failed to follow through and even claimed we were getting a deal because he wasn’t charging more. Only one star because I can't rate lower.
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21 Oct, 2010 by Teka
she never return your phone calls, i have left several messages for this lady, and she still have never gotten back in touch with me, very slow about handling a car insurance claim,just wont work.
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09 Aug, 2013 by Anonymous
When my divorce came up she was the first lawyer I called. Her price per hour was high but she sounded very confident on the phone so I paid her retainer. After she got paid her tone and motivation quickly changed, she was increasingly difficult to reach and when I did get a chance to talk to her she was very short and seemed very uninterested. On one occasion she was late to a court hearing and didn't apologize at all. I had a family member as a witness to cruel treatment that I received during my marriage and she was so meant to them. The witness was older in age and had a difficult time understanding Ms. Solomon questions and at one point Ms. Solomon lost her temper and actually cursed my family member out! I could not believe it, I've never seen a lawyer act so unbecoming of an officer of the court. I mean this wasn't a traffic jam were an episode of road rage would be understandable. You were preparing a family member of mine for witness testimony. After that I called Ms. Solomon demanding an apology and the unused portion of my retainer refunded. I GOT NEITHER! She callously said that my retainer was used up even though we first agreed that she would inform me when my balance was at $1000 so I could replenish my account so I was expecting at least $1,000 back but that didn't happen and the last time I talked to her she actually hung up on me. I don't know what kind of lawyer behaves this way, she was as catty as an Atlanta housewife in which she bragged about knowing former cast members when we first met at the gym. I ended up having to hire another lawyer because at that time, time was of the essence because I wasted 60 days with her so-called representation. My new lawyer was a breath of fresh air and the polar opposite of Ms. Solomon, she was the most unprofessional and ghetto person I've met in a while, it's shocking that this type of person could be a lawyer.
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25 Nov, 2023 by Miguel with limitless investigative solutions
He is one of the house attorneys for Fred Loya Insurance (my client) and the only reason I did a case for him. And now it's been more than four months and he won't pay me for work I did for him, to help him on his case, which was meeting statute in one day! This is horrible. Get your money first before you do any work for him!
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29 Sep, 2017 by Travis
I hired Mr. Kandy for a case against an employer just last year after he convinced me I had a great case and enough proof to win. However, after moving forward with the case and severing ties with dozens of friends and colleagues due to the case, Mr. Kandy stopped responding to emails and calls 3 months in and then failed to return years of pay-stubs and personal documentation to me! I would have been better off having never met Mr. Kandy as I would at least still have all those people in my life. STAY AWAY!
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FAQs
Questions? We have answers
What an Insurance Lawyer Can Do for You
An insurance lawyer specializes in legal issues related to insurance policies and claims. These lawyers help individuals, businesses, and insurance companies navigate disputes involving insurance coverage, claim denials, bad faith claims, and policy interpretation. Insurance lawyers can represent policyholders who feel they've been unfairly denied coverage, or they can work on behalf of insurance companies to defend against fraudulent or inflated claims.
Whether you're filing a claim, disputing a denial, or dealing with complex coverage issues, an insurance lawyer can provide critical guidance and legal representation to protect your rights and ensure you receive the benefits you're entitled to under your policy.
When Should I Hire an Insurance Lawyer?
Hiring an insurance lawyer is advisable in several situations, particularly when disputes arise over insurance coverage, claim denials, or bad faith actions. Common reasons to hire an insurance lawyer include:
- Denied insurance claims: If your insurance company denies your claim, a lawyer can help determine whether the denial was justified or if you should challenge the decision.
- Bad faith insurance practices: If you believe your insurer has acted in bad faith, such as delaying payment or failing to properly investigate your claim, a lawyer can help you pursue legal action.
- Underpaid claims: If the insurance company has offered less compensation than you believe your claim is worth, a lawyer can negotiate for a higher payout or file a lawsuit.
- Coverage disputes: When there's ambiguity or disagreement about what your policy covers, a lawyer can provide clarity and advocate for your rights under the policy.
- Business insurance claims: If you own a business and are dealing with commercial insurance claims (e.g., property damage, liability, or professional indemnity), a lawyer can help ensure your business receives proper coverage.
- Third-party claims: If you're being sued for liability and your insurance company refuses to defend or indemnify you, an insurance lawyer can help enforce your coverage rights.
- Appealing long-term disability claims: If your disability insurance claim has been denied, a lawyer can assist in gathering evidence and appealing the decision to get the benefits you deserve.
What Does an Insurance Lawyer Do?
An insurance lawyer provides a wide range of services to assist with insurance-related legal issues. These can include:
- Reviewing insurance policies: A lawyer can review your insurance policy to ensure you understand your rights and obligations, as well as clarify what coverage is provided.
- Filing insurance claims: Assisting with the preparation and filing of claims to ensure all necessary documentation is submitted correctly.
- Challenging claim denials: If your claim has been denied, a lawyer can investigate the reasons for denial and file appeals or lawsuits to challenge the decision.
- Litigating bad faith claims: Representing clients in bad faith insurance cases, where the insurer fails to act in good faith by unfairly delaying, denying, or underpaying a valid claim.
- Negotiating settlements: Helping policyholders negotiate settlements with insurance companies to receive fair compensation for claims.
- Defending against fraudulent claims: Representing insurance companies to defend against false or exaggerated claims filed by policyholders or third parties.
- Handling disputes over policy language: Interpreting complex insurance policies and resolving disputes between the insured and the insurer regarding coverage limits, exclusions, and conditions.
How Are Insurance Lawyers Paid?
Insurance lawyers typically charge for their services in different ways, depending on the nature of the case and the type of insurance issue involved. Common payment structures include:
- Contingency fee: For many policyholders disputing claim denials or underpayments, lawyers work on a contingency basis. This means the lawyer only gets paid if they win or settle the case, taking a percentage (usually between 25% and 40%) of the recovered amount.
- Hourly rate: For more complex or ongoing legal issues, such as bad faith lawsuits or business insurance disputes, insurance lawyers may charge an hourly rate. This rate varies depending on the lawyer’s experience and location.
- Flat fee: For simpler matters, such as reviewing an insurance policy or helping file a claim, some lawyers charge a flat fee for their services.
- Retainer: For businesses or clients with ongoing legal needs, an insurance lawyer may require a retainer fee, which is an upfront payment for future services.
It’s important to clarify the fee structure with your lawyer during the initial consultation to avoid unexpected costs.
How Much Does an Insurance Lawyer Cost?
The cost of hiring an insurance lawyer depends on the complexity of the case, the lawyer's experience, and the payment structure. General cost estimates include:
- Contingency fees: If your lawyer works on a contingency fee basis, you won’t pay any fees upfront, but the lawyer will take a percentage (typically 25% to 40%) of any settlement or judgment awarded.
- Hourly rates: Hourly rates for insurance lawyers generally range from $150 to $500 or more, depending on the lawyer’s experience and location. Complex cases involving bad faith or high-value business claims may require significant hours, leading to higher legal costs.
- Flat fees: For specific services, such as reviewing an insurance policy, lawyers may charge a flat fee ranging from $500 to $2,500, depending on the complexity of the task.
- Retainers: Businesses or individuals seeking ongoing insurance legal services may pay a retainer, which can range from $5,000 to $20,000 or more, depending on the lawyer and scope of work.
Make sure to discuss costs and payment structures with your lawyer before proceeding to understand how much the services will cost.
Top Questions to Ask an Insurance Lawyer
Before hiring an insurance lawyer, it’s important to ask the right questions to ensure they are the right fit for your case. Here are key questions to ask:
-
What experience do you have with insurance law?
Ensure the lawyer has specific experience handling cases involving your type of insurance, whether it’s auto, health, home, or business-related. -
How do you charge for your services?
Clarify whether the lawyer works on contingency, hourly rates, or flat fees, and ask for an estimate of the total cost of your case. -
What is your success rate with insurance disputes?
Ask about the lawyer’s track record in winning or settling cases similar to yours. -
What are my chances of success?
A good lawyer will provide an honest assessment of your case’s strengths and weaknesses and outline the possible outcomes. -
How long will the process take?
Get an estimate of how long it will take to resolve your claim or dispute, as some cases can extend over months or even years. -
Will you handle my case personally?
In larger firms, junior attorneys or paralegals may handle some aspects of your case. Make sure you know who will be managing your case.
How to Check the Credibility of an Insurance Lawyer
To ensure you’re hiring a reputable insurance lawyer, take the following steps to verify their credentials and experience:
- Verify their state bar license: Check with your state bar association to confirm the lawyer is licensed and in good standing with no disciplinary actions.
- Review their experience in insurance law: Look at the lawyer’s website or professional profile to ensure they specialize in insurance law and have experience with cases like yours.
- Read client reviews and testimonials: Search for reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s expertise and professionalism.
- Ask for references: A credible lawyer should be able to provide references from past clients who have dealt with similar insurance issues.
- Check for industry memberships: Membership in organizations like the American Bar Association’s Tort Trial and Insurance Practice Section (TIPS) can indicate the lawyer’s focus on insurance law.
What Should I Prepare for My First Consultation?
To make the most out of your first consultation with an insurance lawyer, come prepared with the following documents and information:
- A copy of your insurance policy: Bring the policy related to your claim or dispute so the lawyer can review the coverage details.
- Any correspondence with the insurance company: Provide copies of letters, emails, or other communications between you and your insurer regarding the claim or denial.
- Proof of claim and supporting documents: Bring any documentation you have submitted with your claim, including receipts, invoices, photos, medical records, or repair estimates.
- List of questions: Prepare a list of questions you want to ask about your case, the legal process, and the potential outcomes.
- Timeline of events: Be ready to provide a clear timeline of the incident that led to the claim and any steps you’ve taken with your insurance company.
By preparing thoroughly for your consultation, you can ensure that the lawyer has all the information they need to assess your case and provide the best legal advice.
