Reviews

My case manager has been helpful and forthcoming in information pertaining to my case. She is pleasant, courteous and professional at all times, even when I know I must be frustrating her.

Very personable with a great attitude. Relates to my situation and displays genuine empathy. Looking foward to future interactions. I don't understand why everyone doesn't utilize M&M's services during what can be the most difficult times of their life. Thank you for your support and guidance on safe passage through this legal jungle.

I'm not very familiar with Ms. Spencer, but I am confident that as time goes on we will get to know each other.

I'm satisfied with the work of this firm and my case manager.

I really appreciate my case manager Nick taking the time to inform me and explain all the process. I didn't understand the details but he took time to not only update me of my case, but insured I understood the rhetoric in my case. Thank you

I contacted them in February about my case I still haven’t heard from anybody yet .

Kellie’s, performance far exceeds my expectation. All communications are very professional. Also, Kellie made sure of all the appropriate medical documents were uploaded to the Morgan & Morgan portal. Finally, Kellie keeps me apprised of my case’s progress. Thank You, Kellie.

I have had the worse experience dealing with this law firm. If you have options please do not use this firm to represent you. After`waiting a year then reaching a settlement in mediation. Something that was suppose to take 45 days for a payout has now turned into 5 months. You will most likely never talk your actual attorney they will force you to deal with a paralegal allowing them to make mistake after mistake. Even through the errors and hick ups made by my paralegal I finally supposedly got my payday yet still don't have my funds because somehow the check was lost. After the check being lost and reissued the second check is now missing. Absolute nightmare. I do feel because my lawsuit isn't a big settlement it's been handled carelessly. I do not recommend and would never use them again. It is now going through the client experience team to hopefully get some resolution but so far the same old run around. Still my money is missing.

Beware, bigger doesn’t translate into customer service, legal advise, or preparing a client through a difficult experience that comes with an accident. I was tossed around year after year to a new attorney, the wrong defendant was severed, and no real legal advise was provided. Only heard from the attorney when they needed something from me in a rush. “We got you some money and that’s better than nothing. Sign today and hurry up we have to keep the big machine generating 32 to 40% plus expenses, so hurry and sign.” I was told their mistake and being shuffled around didn’t cost my case anything and no reduction to expense fees would be made. “You signed a contract.” Truly how I was made to feel. They say they will go to court but then they tell you to consider settling no one can guarantee a jury outcome. My advice, when you call the attorney’s phone and if you feel like you’re calling a hotline with tons of questions just to see if it’s even a case that they want to take without even allowing you to speak an attorney beware. Instead, before you sign make the effort to search out other attorneys.

been okay but I've been trying to reach out to the firm to find out what's going on with my case I've been unsuccessful for the last 2 months

I used this law firm for a case I waisted a year of my time going to there doctors and doing everything they wanted for a year for them to call and email to say they have to drop my case. With no real reason given.