Reviews

Overall rating

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4.9 202 reviews

Rory johnstone

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08 Feb, 2019
Jon and his team were excellent and able to sell our home in less than a month! Though we were traveling internationally, they kept us informed at every step with check ins and quick responses to our many questions. We trusted Jon and his expertise and felt that he had our best interest in mind. Without a doubt, we would definitely recommend the Brooks Group.
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Nisha tahiliani

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18 Dec, 2018
We can't say enough GREAT things about the Brooks Group! We reached out to the Brooks Group about a year ago after a referral from a family member who had recently purchased a home with their guidance. After meeting with Brittany and telling her that we weren't entirely sure what we wanted nor were we in a rush to buy anything, we had the immediate sense that she was the perfect realtor for us. Brittany was incredibly patient as we explored every option; she showed us home after home, visited a new build community with us, and looked at pieces of land with the potential of building over the next few months. Once we became more serious about finding out future home, Brittany met with us again and went through the same process. After finally deciding on a house, she spoke with the sales agents, brokered a few deals, and accompanied us on every site visit. She made this process incredibly easy for us and helped us with anything that she could. Her attention to detail paired with her resourcefulness is unparalleled. She was very good about explaining anything we didn't understand (as we were first time home buyers) and was very diligent about getting back to us whenever needed. I would HIGHLY recommend the Brooks Group to anyone looking for a new home in the Jacksonville area. Brittany and Jon are not only very good at their job and extremely hard working, but are incredibly personable and friendly. They have been a pleasure to work with!
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Kev seb

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16 Dec, 2018
Jon is an incredible guy with vast knowledge of Jacksonville! He walked me through the whole process from start to finish. He gave me a bunch of advice and things to look out for. He truly made me feel secure and happy with what I was buying. First time buyer and he was super understanding and catered to my needs. I really recommend and he will always be honest with you with his thoughts and professional opinion! Don’t go to anyone else. I wish you all the best of luck. And thank you kindly for the great experience!
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Michael fiore

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11 Dec, 2018
It was a wonderful experience working with Jon Brooks and his team to sell my mother's home. They are extremely ethical, caring, enthusiastic, efficient and highly professional. Jon's easy-going manner and delightful personality belies his tireless energy and focus to do everything in his power to SELL your home! The Brooks Group kept us apprised every step of the way and responded immediately to any inquiries or questions. As a result of our stellar experience, we can highly and unequivocally recommend Jon Brooks and his terrific team to anyone with real estate to sell or buy!!
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Erin armstrong

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27 Nov, 2018
I cannot say enough about how incredible Brittany made our first home buying experience. We visited Jacksonville to house hunt after my husband received orders to NAS JAX. We visited several areas and Brittany led us to the perfect home, in the perfect area. In 5 days she had us under contract, and gave us a full understanding of the VA loan and home buying process. She then kept us fully informed from 4 states away. Throughout a chaotic move, the transaction was seamless.
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Andrew muñoz

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27 Nov, 2018
Despite only having ten days of house hunting allotted for service members to find new homes for their families, the Brooks group made our transition to Jacksonville a breeze. They are extremely knowledgeable about houses, the city, and home buying. Brittany answered any spontaneous question of panic and doubt with reassurance and honest concern. I would recommend the Brooks group to my closest friends and family.
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Rosemary clark

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22 Nov, 2018
I was lucky enough to to find Brittany as my realtor. She was professional and understanding that I was on a short trip to Jacksonville FL. After finding out what I was looking for, Brittany quickly had properties to show me. I found the place for me and was able to navigate the paperwork with help from the Brooks.
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Ashley silva

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05 Nov, 2018
Buying my first home I was both clueless and intimidated with the whole process, but working with the Brooks Group made it an amazing experience! Brittany was there to guide me through every step of the way and always available to answer any questions I had. Working with the Brooks Group removed any doubts I had, and made the experience much easier than I ever imagined. I'm very grateful to Brittany and now have a beautiful place to call my own.
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Adam morrow

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05 Nov, 2018
Never been more delighted with this process as I have been with Brooks Group. John Brooks had my home under contract in less than six days. And we sold the home for a little more than what we were asking!! Brittany Brooks on the other hand, had a more difficult job. Because were were so picky she showed us so many homes that I think we saw half of Jacksonville!! All together the experience was a pleasure. Absolutely the best realty group on the planet. I cant thank them enough, we were so blessed to have had the opportunity to work with them!
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Tdc media

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05 Nov, 2018
This was my first time buying a home and it was virtually painless thanks to Brittany and her team. She is very knowledgeable about the market and the whole home buying process. If it wasn't for her hard work I probably would not have gotten my house. I was so lucky to happen upon The Brooks Group and am thankful for their hard work and dedication to their clients.
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Dave kuntz

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04 Nov, 2018
The Brooks Group provided such an amazing home buying experience for us! We were most impressed by Brittany’s attentiveness to the market and her accessibility to a wide variety of resources. Brittany handled literally everything for us from financing pre-approval right though home inspections and close. It felt as though we were required to handle little to no research and always felt confident in the referrals provided to us! Within 5 days of contacting Brittany we were under contract and well on our way toward closing on our dream home! Due to Brittany’s attentiveness to the market, we were able to view and go under contract on a beautiful home that had literally just dropped into our price range! Brittany was also able to identify some errors on our closing paperwork that saved us money in the end! We would DEFINITELY recommend The Brooks Group for your home buying needs...they are decades ahead of other realtors and have an incredibly established network for any financial situation!
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Lindsey golden

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19 Oct, 2018
Our home buying journey had so many ups and downs and Jon and Brittany were there for us from beginning to end, every step of the way. They are extremely knowledgeable and incredibly kind. I am so thankful that they were by our sides to help us find our home!
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