Reviews

I've been with them for about a year and a half and have been transferred to my 4th lawyer (not at my request). Communication is absolutely horrible. Takes days or weeks for any response. No one knows what's going on with the case. You have to explain yourself multiple times, and it seems like the case notes are never updated. Why am I wasting my time explaining multiple times if nothing is notated?! This isn't how people should be treated while they are experiencing trauma as it is. You'd think John wouldn't spend all the money on advertising and invest it in quality and competent lawyers who want to close and win cases to ultimately help the people?!

I would not use them ever again. I had to explain PIP to the law clerk. The communication is absolutely horrendous!!!! They took 2 months to issue a check that should have been done in a week. They charge their 40% and then tack on additional fees that you have to pay.

Could have done better settling wise for my case specifically the circumstances