Reviews

So far I have done all the leg work pulling documents from medical portals to post, wrote a detailed accident report with photos and furnish pre-existing medical documentaion that would take them months to acquire. After one month following the accident you would think too that I would have heard from my attorney personally --other than a canned email they dessimate. Just a personal meet and greet over the phone or by video Zoom would be nice. They are good at referring clients for medical consultations though, however. They do furnish a Do's and Don'ts video about two weeks after an accident, but it would be best if it was furnished immediately after accepting the case. From all the commercials you would think Morgan and Morgan was in communication with a client, but they are not. Not complaining yet. It would also be nice to delete repeated documents I have posted on their portal too, due to errors or corrections because of grammar. Overall, I will reserve adding more stars untill I see increased activity in performance. In fairness, we are still in the early stages of case and an assessment of my physical well being is still in progress. So if the purpose of assessing M&M performance the first month then I would say 3 stars is right

My only issues were they switched attorneys like Three times on my case so I didn't get as much contact as I would have liked and it took an extra amount of time because of this process.

The time it took to actually talk to lawyer a way too long a week. Do not have a direct contact number. Being laughed at person before her. Still waiting to be called on what is happening. Not what I expect from a law firm.

Several calls over weeks followed up with emails sent and no responses from either case managers or attorneys. Horrible customer service and numerous requests for feedback and reviews. None of the feedback requests are answered. All around awful at updating clients!

Very helpful

Nic Smith was very helpful. Made the submission of requested material very easy. Thanks