Reviews
Overall rating
Laura grassano
03 Jul, 2018
Luis is the reason I decided to hire Robert. Luis helped me through my whole process in my disability case. No matter how many times I called him he always spoke to me and answered any questions that I had. He is a great employee and extremely knowledagble. He is definitely an asset. Thank you Luis!!
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James vt
16 Apr, 2018
The staff was very helpful and knowledgeable in dealing with ssi
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Susan walls
02 Jan, 2018
I called to inquire about their firm possibly representing me for an SSDI application and case. Olivia, a legal assistant, was very professional and courteous and spent several minutes discussing my situation and said she felt I had a strong case and believed they would be able to help me. She asked me to hold and a gentleman named Luis picked up the phone and began asking me questions. He loudly talked over me and became increasingly loud and hostile. I'm still not sure as to why. He said that there was a large gap (one year) in my "medical treatment" that I could not account for and I explained that I was advised by my orthopedist that the only possible treatment available is to have surgery at this point. I don't have insurance so I have not been able to get the surgery. He began to yell at me and when I asked him to please lower his voice and allow me to finish at least one sentence he told me that I was wasting his time and I should call another lawyer. When I pointed out that both he and Olivia said that they felt I had a strong case until I asked him to stop yelling he became even angrier and said, "Fine, just talk to Olivia then!" She got back on the line and confirmed that they could not help me and wished me luck. I never complain and this is the first review I have ever written. However, I was so stunned and shook up that I decided to ask to speak to Mr. Kiel to tell him what had transpired. While he did offer the name of two other attorneys he was curt and dismissive and clearly agitated. I've never had an experience like this before. I cannot express the level of unprofessionalism and rude tone, enough. I'm fine with them not wanting to represent me, but the level of rudeness was over the top for me.
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Thomas hassler
28 Dec, 2017
Robert and his staff successfully assisted me with my disability case. Their compassion and patience made it possible for me (with my disability) to endure the long process. Their experience and expertise ensured all the evidence of my disability was presented to the Judge.
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Nancy osteen
13 Nov, 2017
Robert Kiel, Attorney, along with his associates Louis and Olivia, are simply the BEST at what they do. They recently assisted my husband and me when my husband became disabled. They provided us with the knowledge, counseling, information and assistance necessary to file for benefits guiding us patiently through every step of a VERY complicated process. They answered our many questions, often more than once, and was often that calm voice in a storm of angst and turmoil. I rarely give anyone a 5* rating as I always say that "No one's perfect," but Mr. Kiel and his associates are a rare exception. Kudos and many thanks again for all you've done in helping us to accomplish this goal.
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Marvline stewart
04 Sep, 2017
If you want a team that work for YOU & educates YOU thru the process call Robert Kiel.
Robert Kiel went to court with me and when I had given up 3 years case was still open. Anytime I called someone spoke to ME or called ME back within 1 business day.
Lyndhurst Stewart / client
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Anonymous
04 Aug, 2017
I called to inquire about their firm possibly representing me for an SSDI application and case. Olivia, a legal assistant, was very professional and courteous and spent several minutes discussing my situation and said she felt I had a strong case and believed they would be able to help me. She asked me to hold and a gentleman named Luis picked up the phone and began asking me questions. He loudly talked over me and became increasingly loud and hostile. I'm still not sure as to why. He said that there was a large gap (one year) in my "medical treatment" that I could not account for and I explained that I was advised by my orthopedist that the only possible treatment available is to have surgery at this point. I don't have insurance so I have not been able to get the surgery. He began to yell at me and when I asked him to please lower his voice and allow me to finish at least one sentence he told me that I was wasting his time and I should call another lawyer. When I pointed out that both he and Olivia said that they felt I had a strong case until I asked him to stop yelling he became even angrier and said, "Fine, just talk to Olivia then!" She got back on the line and confirmed that they could not help me and wished me luck. I never complain and this is the first review I have ever written. However, I was so stunned and shook up that I decided to ask to speak to Mr. Kiel to tell him what had transpired. While he did offer the name of two other attorneys he was curt and dismissive and clearly agitated. I've never had an experience like this before. I cannot express the level of unprofessionalism and rude tone, enough. I'm fine with them not wanting to represent me, but the level of rudeness was over the top for me.
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Virginia
25 Jan, 2017
He will take the time to explain to you what you need to know. High level of professionalism and very patient. Thank you so much for your help!
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Ellen ferrick
12 Jan, 2017
Robert and his staff of Louis and Sheryl did an excellent job of walking me through the process of filing a claim with disability. Robert helped me from beginning to end, and I'm grateful that I recently won my case, thanks to Robert.
I highly recommend his services to friends who ask me for the name of my disability attorney.
I don't hesitate to praise Robert and his staff.
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Powergirl 76
22 Apr, 2016
Mr.Robert Kiel is the best Attorney ever.He and Mr.Louis take up so much time with you.I am so pleased that he represented me.
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Lisa lucente hamilton
05 Feb, 2016
I highly suggest if you're reading this, you can stop searching for a Disability Attorney. You've found your attorney in Robert Kiel. During a time in your life when you're sick and, most times, unable to even help yourself, Robert Kiel takes the lead and makes you feel safe and well taken care of. He has a very competent staff that need to be mentioned as well . . . Luis is absolutely wonderful and makes you laugh when you feel like crying. He helps to make the confusing stuff, understandable. Cheryl is always available to help explain the forms and processes in a very relatable way. THANK YOU EVERYONE at the offices of Robert Kiel.
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Steve feldman
26 Dec, 2015
Thank God a friend of my wife recommended Robert Kiel. He is an outstanding disability lawyer. We knew we were in good hands once we met him. He told us what to do and made sure we did what he suggested. He is very professional and knows his trade. He told us exactly what to do and always made sure we followed his suggestions. His success rate is off the charts and I am happy to say that we have just improved his winning percentage. My wife had her disability claim re-instated within three months after we first met Robert. If you want the best disability lawyer with a proven track record, look no farther than Robert Kiel. He is simply the best!!
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