Reviews
Overall rating
Carla
15 Aug, 2018
Hernandez & Associates were very professional and up front on my case. They worked very hard for me as if they were working for own family. I felt comfortable letting them handle my legal matters. I would not hesitate to use them again and recommend them to all who need experienced legal help.
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Curtis jarrell
12 Apr, 2018
Naz v
02 Apr, 2018
James pennington
21 Mar, 2018
Beatrix justin
14 Mar, 2018
I recommend Dennis Hernandez!
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Dee believe
02 Mar, 2018
I highly recommend Dennis Hernandez This is an awesome firm I came to them a year ago Regarding a case that they were not able to help me with however they give me a lot of information and knowledge that did help me win my other case, so when I had an auto accident I called them Immediately because they were so knowledgeable, And I'm not disappointed. They are very knowledgeable in the personal injury area of law. The attorneys are smart and very personable and care about their clients. They will truly fight to make sure you get the best outcome possible. The support staff are also friendly and easy to work with. If you want the best results you will not be disappointed by choosing this firm
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Amanda stonebraker
12 Feb, 2018
If you would like to be forced to sign papers and receive malpractice service from their providers this is the firm for you
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Jose rivera
27 Jan, 2018
Monica guiles
14 Sep, 2017
At the final meeting with my attorney and paralegal, they started it out by asking for a review of their service. I decided to be nice and agreed. Then they explained that there is a competition between everyone in the office to get as many reviews as possible. Here I am wondering how much I'm going to get for the damage to my spine and they are just joking about an office competition. I was shocked when I realized that they meant they wanted you to do the review then and there while one of them stood behind you and the other one across the table from you. Not only that, they do this BEFORE they discuss the outcome of your case. Needless to say, you feel like you have to be nice. Below is the forced review I wrote while they were staring at me and waiting.
Dennis Hernandez and Associates was fantastic. They always returned my phone calls quickly and answered all of my questions. I would definitely tell my friends and family to use Dennis Hernandez and Associates.
As you can see, I was struggling to find something to say. Then, they make you sign something that says you are authorizing them to say you gave them five stars. Who does that?
Up until this meeting, I can't really say I was even satisfied with their work, but I probably would have given them three stars. My dissatisfaction started with my first attorney who called me and asked me to retrieve my own records because she was having trouble getting them. It seemed odd to me, but I did what she asked. Then, that attorney left in the middle of my case and no one even called me to tell me. I had to call them after I realized I hadn't heard from anyone in a while and that's when I found out I had a new attorney. She called me shortly after that. The new attorney was nice and seemed to do a decent job. However, she eventually referred me to a provider who ended up getting 10% of my settlement money. They negotiated all of my bills down, but they only got that provider to reduce their bill by less than a hundred dollars. Now I see why they referred me there. To grease each other's pockets.
At the end of the very short final meeting (of which I spent most of my time writing a forced review), they tell me they don't have enough time to cut me a check, so they will call me next week. Apparently they don't schedule meetings with enough time in them to take care of their clients. They just schedule enough time to get what they want from you - the review.
After the last interaction, I requested a meeting with Dennis Hernandez. Each time I called, I was told that he would be busy "for weeks." I told them I was willing to wait, so they offered to call me once he had an opening in his schedule. For two months, I waited. No one called. I finally called back and requested a meeting. They said he would be busy "for weeks." I said I'd wait. Sure enough, when I called to confirm the meeting, they ignored my message and called me the next week to tell me that something came up. So I finally agreed to meet with Mike, "Dennis' right hand man."
Mike was nice enough. He spent the entire meeting taking notes and apologizing. However, he saw that I work at the VA, so he spent some of the meeting trying to get me to help him get his VA claim approved. Clearly, he wasn't really thinking about me or my concerns. He still wanted to know what he could get from me. Since he said he was going to talk to Dennis about my concerns, I expected a call back at some point. However, it's been two months and he never even tried calling me once.
Now, a one star rating seems too high for them.
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Leslie rodriguez
08 Jun, 2017
The Hernández staff did a great job on my case and I would recomend anyone to this Office because they treat you like a family and they stay on top of the case.
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Angel maldonado
25 May, 2017
Mike romano
15 Dec, 2016
They know what they are doing down for business
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