Reviews

Love our prepaid legal...they are great, quick response

Awful service! They will not return phone calls or give any case updates. My son has court in the morning and we have no idea if he will have someone there to represent him.

I haven’t ever had a good experience anytime I’ve called. The people answering the phone are great but the Lawyers are negative and seem to just want to rush you off the phone. Maybe it’s bc I’m really a Legalshield customer and they don’t like that ion but I don’t like them either

Expected MORE HELP

Prejudice and racist attorneys, they are not properly instructed on effective communication or advocacy.

Awful. "Referred" my case out and I was never contacted by the referred attorney. I called back to inform them and they assigned me a new one. Again, I was not contacted. Then I received a phone call from them today stating that they couldn't take my case and provided NO explanation when I requested one. Unprofessional. Awful. Please avoid. I wouldn't even trust them with a case based on the quality of their customer service. I canceled my legal shield membership because of them and filed a complaint.

I actually did not get to use them but I did talk to an attorney at their office. But they sounded knowledgeable.

I have to be honest. I’ve had Legal Shield about 5 years and it has just occurred to me that not a single one of these lawyers(in Georgia) have ever helped me at all! In fact, I’ve been talked down to, and made to feel like I had no right to pursue more child support as if $200 p/m was all my child needed. It really made me feel like my child didn’t matter.. What am I paying for this for because I went another route and got the assistance that I and my child needed. Another attorney made me feel like if I wasn't nearly dying they weren’t interested in helping the time I was injured by the paramedics. The law firm didn’t even help with that at all and wanted me to do the research and get back to them, and the latest lawyer got me 4 points on my spotless driving record from an accident that I really tried hard to fight because it wasn’t my fault. They asked me to go get a copy of my record that they could not pull to “see what kind of driver I was - to be sure I wasn’t just out there racking up the points all over” and when I brought back a blank sheet of paper, they put it to me! Saying that was the best the solicitor could do. These smug lawyers need to understand we spend our hard earned money for service when we need them most. All I got was shafted. If I have said anything wrong at all, I challenge where’s the lie?

Not bad