Reviews

Overall rating

star star star star star
4.5 166 reviews

Leland gregory

star star star star star
07 Feb, 2017
I can see why there are so many positive testimonials about this law firm. I highly recommend Jay. He was the best to have on my side. Very grateful for this amazing law firm team!
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Katie hingerty

star star star star star
03 Feb, 2017
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Diana schleusner

star star star star star
28 Dec, 2016
Do NOT Hire him !!
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Gold moses

star star star star star
26 Oct, 2016
I paid them in full up front. The worst thing I ever done, Jay is a rude disrespectful badstard. When I got out on bond I went to his office he asked why am I here? After I paid him...He never answers his phone. Mr ware his Paralegal was late to my first court appearance..Just super unprofessional I wouldnt recommend them for my worst enemy.
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Anonymous

star star star star star
12 Aug, 2016
Mr Rouse was execellent in assisting with my divorce. He made a long stressful process seem quick and easy. Mr Rouse explained everything pertaining to the case in a simple manner due to my lack of legal knowledge. The whole process took 6 weeks. That's pretty quick considering children were involved. Everything went accordingly and we won the case.
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Jason

star star star star star
06 Jul, 2016
After my car accident I didn't know what to do nor where to turn. A friend referred me to Derrick Rouse and everything got better quickly. He and his staff treated me like royalty. They began working on my case immediately and assured me that everything would be all right. Truth be told I didn't realize that I had much of a case. I was going to go it alone and that was really dumb. Thank you attorney Rouse for your help and thank you for getting things straight and right for me.
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Mike jaz

star star star star star
17 Feb, 2016
As much as I like Derek personally I cannot recommend him to anyone to handle a legal matter. He was always so full of excuses, it was frustrating. To give you an idea of the level of disorganization or incompetence I was dealing with: Derek promised me that he would be filing interrogatories in the next week. It was six months later the case was settled. Again, I am not here to attack his character. I personally struggled to write this review but his handling of my case was questionable. I tried very hard to be reasonable with him and allow him to make up for the mistakes that he made. I was certainly more generous than anyone I know would have been. But he just couldn't see past his own excuses.
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Denise

star star star star star
28 Dec, 2015
I was very nervous about this case and my attorney told me to just let him handle it. Since I always like to be in control I was still nervous. Derek Rouse did an excellent job in making sure every detail was handled. He thought of things I would have never thought of and when I tell you he won that case with professionalism and smarts is an understatement. Thank you for being my Attorney!!!
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Caroline

star star star star star
27 Dec, 2015
Derek Rouse is an outstanding attorney who helped my son through a difficult time. He listened to our concerns and provided us with options. Not only did he walked us through the process and make it easy, he took time out of his schedule to discussion the reprecussions of my son's actions and how they would affect his future. Attorney Rouse performed his duties with dedication, integrity and exceed my expectations. His services were invaluable at a time when my child's future was on the line. I wouldn't hesitate to say he is worth every penny charged for his services. I would honestly refer him to anyone in need of legal services.
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Jessica pabon

star star star star star
11 Nov, 2015
I cannot tell you how much I respect and love Jay, Katie, Allison and Mr Ware. This is long over due but definitely due. My fiance was facing several charges including probation violations in Walton county stemming from charges in Gwinnett county. The hardest part was getting through Walton County and no attorney will touch that county - They did. My fiancee was sitting in there while I combed through attorneys left and right - he has a public defender who couldnt do crap. He sat in there for months like an animal before I retained Jay and Katie. They didnt even have a court date for him. They kept sending over a "Public Defender" and the Probation officer to take a plea. He wouldn't take it. Once I retained them they was able to get him on the calendar immediately. On that day- Katie came and represented him the day of the first court appearance. I already knew what to expect. They under promised and OVER delivered. Now let me tell you- when I saw her - I was like um I dont know about this - she looks to sweet-does not look like the type that would rip results with her sweet charm but whoa buddy- she did he was facing finishing his probation in Prison for Walton county- Prosecution was firm on 5 yrs!!! By the time she was done - she got him time served credit and 2 for 1 to (3 mos jail time in county jail to serve half of that...) but here's the thing - while that was great- she told me he could prob get out sooner if he volunteers - I am also a believer in Christ and I pray- so I thanked God there in the hall way... she stood back and smiled and told me not to worry - it will be ok. And it was - my Fiance was released the same day!! This is not the norm but this is how that jail worked... if he had to do prison time - he would never had been released. The fact that she was able to fight and negotiate not like a tyrant but because of her ability to see through bull crap and negotiating skills- she got results. Regarding the Gwinnett county charge he was facing a year in prison - however- Jay got it reduced to 6 mos with some credit for time served and fines. He was sentenced and only served 3 mos. Jay and his team do not sugar coat ANYTHING!!!! I have NEVER had an issue with them not calling me back at all. In fact their Assistant Allison is very knowledgeable herself and is able to handle most concerns and issues. If I had to LVM she returns the call very timely and or responds to email as well. The only time I didnt hear from her on time was that she was out of the office and called me promptly. Even if its after normal business hours! That's the truth. They are completely personable and again they don't sugar coat anything. if you are easily offended - get thicker skin. Seriously. I also will add that I was on a payment contract with them and as long as you keep in touch with them they will not hound you- just do what you say you will do. That's it. I recognize how sincere and real they are and how they work collectively and the relationships they have with the courts is very important. That's why I continually refer them. They are not cheap - but they will work with you. I will also say- who wants a cheap lawyer when in comes to your freedom. Its about the quality not the quantity of dollars. I talked to so many attorneys before retaining them and they made different promises quoted some average prices and they just sounded sketchy. Jay told me my fees upfront when he called me from his cell on a sunday evening- He told me what he was looking at- told me what would be the headache and what he believed he could do. He was confident in what he told me. And he delivered what he said. You cannot expect fast results that is a fact- for any attorney. I'd rather someone take the time rather than speed through with horrible results. I dont EVER want to use them again because the goal is to stay out of trouble!!! But God forbid - they would be first.
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