Reviews

PLEASE READ BEFORE GIVING THESE PEOPLE YOUR MONEY. I reached out to a company called Freedom Debt Relief in an effort to reach settlements with my creditors, and to achieve “financial freedom.” Freedom Debt uses Turnbull Law Group to receive customer payments, and do the negotiations. That is who my complaint is about. I have been in a program with them for 9 months. I’ve paid $228 semi monthly, totaling just over $4,200. 11/15/23 I was laid off unexpectedly, but had enough funds from severance to get me to January 2024. I called just before the first of Jan, to pause my auto drafts (as I no longer had funds). I was told this was done and to call back when I could make payments. Great. That was so far from the truth. Auto draft continued 1/15, and my bank account was negative. So I call today, 1/31 to turn it off yet again. I was finally informed that I have to call 72 hours before each draft to turn each payment off, and that I’ll have to call my bank to do a stop payment on this particular payment, so I did. Here is where my main complaint comes in. It makes me sick to my stomach even writing this. This company claims to HELP you achieve financial freedom, but all they have done is take all of my money with nothing to show for it. When I was laid off, I had an account in active settlement. The settlement agreement was for $3,900 (give or take a few bucks) and I had paid about $4200 in to my account. Enough for the settlement and a fee. Boy was I so wrong. Turnbull knew I was laid off and was not receiving income and what do they do? They TAKE OVER $2,900 FOR THEMSELVES, and send the creditor $1000 or so toward my settlement. Not nearly enough to be considered settled. $2,900. More than half of MY money. And guess what? The creditor that money was supposed to go to considered the settlement null and void. But turnbull gets paid, and I’m even further in debt. This creditor likely will not re- negotiate another settlement with me. Their excuse? “Well we did the work to negotiate”. Come on- I could have just as easily called my creditors and obtained the same exact settlement. This company does not care about helping you. Only about getting paid. I want my “settlement fee” returned to me so that I can actually put it towards my debt like it was intended for. I will keep writing reviews until that happens.

Not happy. Not happy at all, you should do better. I'm very upset, I'm sorry I have you negotiating for me . You should do better. Just how long do I pay $262.00 When do you stop collecting this amount from me ?

I've been in this program for 14 months. So far they have settled 4 of my accounts. The only one remaining is the largest debt. I have had a great experience from the initial phone call all the way up to now. I am able to skip payments or modify the amounts if I need to, they will tell me how this may affect my settlements. This is much easier than having 6 minimum payments coming out of my account on autopay. With a few extra payments, I plan to be debt free within the next year!

Great Law Group team they have. I don't have to do anything besides pay my monthly payments and they do everything for me to get the process done. It may take time but it's worth it in the end. Thank you Turnbull Law Group!!!

So far so good

Great service so far..

They are helping me to eliminate my debt and it is a wonderful feeling and I owe them a lot of thank you for all their help and support

This company took money and will not give itemized list of what they paid and what they were getting paid for. What services were provided. They sent me a 3rd of my money. And will not send me receipt.

Company is a scam, they will lie to you, change their policies to suit them, leave you on hold, never return calls or voice-mails then when you call back in will attempt to place the blame on you saying they called multiple times and left voice-mails when they never did either. They will lie, hang up on you, leave you on hold, promise call backs, laugh at the issues they caused, defend their employees who lied and say it was just a misunderstanding and treat you like the badguy if you get even the slightest bit upset.