Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Experienced and knowledgeable lawyer who provides valuable guidance and advice
“Susan is the best and efficient lawyer I could have ever asked for.”
2
Effective at achieving positive outcomes for clients
“My outcome was similar to what was originally predicted by Susan but ultimately the law fees were high due to the other firms unwillingness to negotiate with integrity.”
3
Communicates effectively and is responsive to client needs
“It was so easy to communicate with her through phone, email and zoom.”
Cons
1
Potential bias against male/father clients
“I suspect an an anti-Male/.anti-Father bias, common in too many attorneys these days.”
2
Inconsistent service quality and communication
“She had not reviewed any materials before talking to me.”

All reviews

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24 Aug, 2021 by Jennifer f
Much gratitude to Susan for guiding me through a very sensitive and complex child custody situation. She consistently provided guidance that promoted what was best for my child, while putting me at ease during the process. Susan saved me money, time, and heartache. I appreciate her hard work and dedication to my unique case. Thank you Susan!
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23 Aug, 2021 by Patricia
Excellent and knowledgeable lawyer that will get things done. Very timely on requests. I would highly recommend and use her services again as needed. Thank you Susan and your team for all your help and support. Sincerely, Patricia S
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23 Aug, 2021 by Reuben
Susan is the best and efficient lawyer I could have ever asked for. I live out of state but I am from Michigan, and it was so easy to communicate with her through phone, email and zoom. She helped me get out of a divorce easily even though Covid made some setbacks. Being in the Military sometimes can make things difficult when trying to get divorced but Susan helped and came up with a game plan right away that fit my work schedule as well. Her legal assistant Brittany also is a great part of her team that helped answer questions along the way.
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15 Jun, 2021 by Max
Advertises mediation services, avoiding family court through alternatives. Had an important case with extensive documentation with an emergency where I needed legal advice, was assured by office staff she was definitely interested and was merely reviewing my case, made sure the day before to send her a summary of what I wanted, and within a few minutes she became hostile and said "what is it that you wanted?" when I flabbergasted told her what I wanted was what was in my correspondence, someone to help me enforce my custodial rights under clear law, and negotiate something without having to necessarily go by the judge, and navigate tricky situations in a hostile climate. Got a rude "not interested." Asked for a referral. She had none. She and her office staff wasted my time during a very traumatic time for me and my chldren. Wasted my time and was rude. Her staff was nice but obviously not telling the truth, she had not reviewed any materials before talking to me. I suspect an an anti-Male/.anti-Father bias, common in too many attorneys these days.
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23 Nov, 2015 by Bob
Susan handled my divorce. I can not tell you which well advertised law firm (more like cash cow) my ex hired but all they did was bleed us dry with fees. My outcome was similar to what was originally predicted by Susan but ultimately the law fees were high due to the other firms unwillingness to negotiate with integrity. I had one attorney recommend that I make my wife pay her fair share of the bills while we were settling the divorce. While that most likely would have resulted in a more fair but temporary financial improvement, Susan pointed out that between attorney fees, the added time, and the resentment that would potentially lead to, it would not be a practical approach nor would there ultimately be any real financial benefit. I could go on and on about how many times she steered me in the right direction and how much money I saw my ex waste on the other firm charging for phone messages let for client, internal attorney to attorney consultations, etc. Why would a good attorney need to consult with their coworker piers if they knew what they were doing? Even if they did ask a fellow attorney for an opinion why would they charge for it as it is an admission to either not knowing what they are doing or their lack of confidence in what they are doing? You should be hiring a attorney like Susan with years of valuable experience not a firm that will assign you to a junior attorney that is not allowed to do anything without consulting with the senior attorneys that have more experience. A team of attorneys sounds great in theory but one good attorney with supportive office staff and a great partner is much more valuable. Know who you are hiring. Check how long they have been in practice. I highly recommend interviewing multiple attorneys before anyone makes a decision on who to hire but I also recommend that Susan be one of them.
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09 Mar, 2023 by Gao stanley
Hayley has been a god send throughout my divorce, straight to the point, and very communicative. The whole process went smoothly and she kept me updated the whole time. Definitely would use her again if needed.
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14 Nov, 2022 by Lori miller
I had an interesting situation from a divorce that happened 15 years ago and Hayley was amazing at solving the problem. She was competent, professional, and responsive. She did research and did the work to correct the issue. I would highly recommend her!
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08 Nov, 2021 by Robert darmanin
Divorce is incredibly stressful, but Hayley made the legal process as seamless and smooth as possible. She is professional, responsive and a terrific communicator. Hayley is a first-class attorney who understands all of the pitfalls of the divorce process and knows how to navigate the legal challenges. By going the collaborative divorce route, we saved money and got through the process relatively quickly. I cannot recommend Custom Divorce Solutions enough.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Novi, Michigan?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
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  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
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  • Personal Identification:
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  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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