Reviews

They garnished my taxes and took too much. Now I cannot get a hold of them to get my refund back! Every time I talk to someone he says he can't handle it and he needs to send it to his boss and his boss does nothing and never gets back to me! I am so freaking frustrated with this place!

They garnished MY wages when they were going after my ex husband. I’m not even the person they’re going after! I have nothing to do with their case, they didn’t even have my name when I called to dispute the fraudulent charges, hard to get a hold of, and then given complete attitude by a rude person when I have the right to be understandably upset. You drained the bank account of a struggling mom of a two month old and not the person you were going after. Congratulations! I’ve filed a court proceeding to deal with them since they failed to acknowledge any type of solution, even though my bank said they could 100% do so. ACH payments can be reversed or paid back then gone after the right person. I’d give 0 stars if I could.

These people are horrible. I made arrangements with them multiple times then they garnish my bank account and I call to try to work again with them and make arrangements they don’t follow through and take everything. Then when I try to call them they twist my words blame everything on someone else and speak to me like it’s my fault and I’m incompetent. The money they garnished which was way more then what was agreed on was the money for my partners insulin. I guess they are so good at their jobs not sure how they can sleep at night. if someone works with them im so sorry truly. one day karma will catch up im sure of it.

I wish I could give them zero stars. These people are extremely rude and have terrible customer service. Not only did they garnish my wages TWICE after the debt was completely paid, but they refused to work with me in getting my refund sent to me! My debt was paid on August 23rd. They owe me nearly 2k and they told me a check was mailed to me on September 18th. I received a letter from them dates September 17th stating my debt has been paid in full, but it’s now October 1st and still no check. I’ve called a few times to follow up and they (various representatives and a supervisor) have legit spoken to me like I’m a POS, just very condescending and snippy. They said the mail delay is not their problem and there was nothing further they would do for me. I suggested some other options of getting my refund to me like direct deposit, cancelling the check and sending a new one, or I was willing to go in person to their office to pick up the check. They would lot work with me in any way. I’m disgusted with this place.

With the amount of Identity theft I thought it was very unprofessional and disrespectful for them to put my entire first middle and last name on the mail correspondence. SMH The operator I spoke with was very rude and tried over talking me before I matched her energy. The attorneys weren’t so bad but goodness the people they have working under them they need to reconsider representing this company.

The creditor they are representing has never contacted me. I do not have a debt, but they are willing to represent.

Paid off my debt and they still were taking money out of my bank account. Tried to contact them multiple times during there open hours and they only contact me well I'm at work after leaving multiple messages about the times I'm available.

Abhorant. Absolutely satanic.

They will try to bully you and use many law terms to try to scare you into paying more than you can afford. The managers get bonuses for it too. They are very rude uncooperative and believe their way is the only one. Talk to a lawyer and put these people back in their place as the lowest of lows in society. Do not fall for their use of the word fraud to scare you.

They have harrassed me with numerous papers in the mail about a debt collection that has been paid off for a year. They still send me letters threatening to garnish my wages over a settled case. They need to be sued.