Reviews

Overall rating

star star star star star
4.9 98 reviews

Nathan w

star star star star star
13 May, 2021
They helped me determine what the best decision was for myself in my situation and gave me true advice by putting themselves in my shoes. Thank you!
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Rick helferstay

star star star star star
13 May, 2021
Awesome attorney to work with. Very helpful and professional. Was always available to answer my questions with a reasonable amount of time. He is very knowledgeable and had my best interest at heart. It was great working with him and his team.
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Douglas thompson

star star star star star
26 Feb, 2021
Missouri Injury Law Firm has handled two cases for me personally and one for a family member. I'm giving a 5 star rating. I've learned that some cases take longer than others and that things don't always go as we hope or expect. Mr. Hau and his staff will get you through your case, no matter how difficult, with the best results possible. Give them a call.
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Aimee johnson

star star star star star
03 Feb, 2021
We are beyond please with Gene and his staff. My 22 year old son was hit by a car while on his bike. With a head injury, multiple lacerations, being air flighted plus an overnight stay in the hospital - the bills quickly added up to over $100k. My son did not have medical insurance at the time. The person who hit my son was uninsured, and although the car he drove was insured, it was insured for the lowest possible amount allowed by law. We called Gene's office and he came out to meet us within days. Very professional and knowledgeable - and we felt like he had our son's best interest in mind the whole time. All medical bills were settled without us paying a dime, AND my son received compensation for his injuries. HIGHLY recommend!!
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Robbi rohr

star star star star star
08 Jan, 2021
Gene and his team did an outstanding job with my lawsuit after a car accident. They took the time to explain how things would be done and walked me thru the entire process. If you need a good, solid, reliable and reputable Attorney, I would highly recommend that you give Gene and his team a call. They went to bat for me and did an outstanding job.
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Kat k

star star star star star
16 Dec, 2020
Very excellent and professional! I'm in a wheelchair and last year was my first time using a company to drive me to and from my doctors's appointments. I was being taken home from an appointment and the driver did not have me securely fastened and when he stopped I fell out of my chair, hitting a metal bar in front of me. Luckily I had my brother with me so when the driver pulled over, he put me back in my chair. The driver dropped us off at my house. That's when we found the hole in my leg. I had to get stitches. I called the firm and because I'm in a wheelchair and am unable to get out Rob came to me. I'm very satisfied with the communication between him, the staff and I! Definitely would recommend!
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Kelly williams

star star star star star
04 Dec, 2020
My daughter was rear ended with my 6 month old grandson in the backseat. The car was totalled and the back windshield shattered all around my grandson. By the grace of God he was unharmed physically. My daughter on the other hand had a severe concussion that lasted for years and the accident also caused her to have extreme anxiety. She became angry and disconnected which caused my grandson to lose the personal and motherly connection he had with her. Their relationship is now more of a brother and sister relationship and he is now 3 years old. Missouri Injury law firm has very friendly staff and want to be helpful but fall short. My daughter's case went on for almost a year waiting on medical records. I finally called the hospital and got the records sent over that day. The next issue was waiting on the billing for the hospital because the hospital in of itself is inefficient and failed to adequately chart and treat my daughter for her concussion. I had to call the billing department after waiting for a week to get that information sent by the next day. The summary judgement sent to the insurance company was not well put together and did not mention my grandson being the vehicle at the time of the accident. After being contacted by our attorney stating they offered an insulting settlement offer, I questioned why they didn't mention my grandson in the summary, no real response was given. By the end of the lawsuit he was telling me to just settle for the offer because he wasn't going to be able to get them any higher. Well, a few weeks later a new insurance adjuster was assigned to the case and the offer doubled. We finally settled because I was aggravated with this firm and didn't want to deal with them and it provided my daughter with some money for her troubles. The day after we pick-up the settlement check I get an email stating they want to file a suit for my grandson and need to sign a release for his records. I inform them at that time that there are no records for the accident specifically because he had a six month check up scheduled and they tied in the follow up of the accident with his check-up. I then get an email a week later stating they can not find any hospital records for him regarding the accident. I emailed them and explained I had already stated this before and that his lawsuit should have been included with my daughters because he had no injuries with the exception of emotional distress due to the injuries my daughter suffered. I then mentioned I am not sure why you guys are even seeking a settlement because of those reasons. I get an email back stating she is closing the case per my request. I emailed back and told them not to close the case because it is not my decision to do so, it is my daughters. I haven't heard from them since.
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Saralyn deer

star star star star star
07 Nov, 2020
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Michele loehr

star star star star star
03 Nov, 2020
Everyone was very professional and friendly. I had a lot of questions and they were very helpful and patient with me. I was extremely happy with the services received.
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Sarah currie

star star star star star
09 Oct, 2020
Gene is the best and his staff is always so friendly and helpful!
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Daphanee rhodes (rhaenyrastorm)

star star star star star
21 Sep, 2020
Absolutely loved my experience here! This was my first time ever having to deal with a personal injury lawyer after the car accident I was in and Rob and Gene made it so easy for me! They are always happy to answer any questions I had and they were very knowledgeable on the whole process! I felt very comfortable with them! They settled my case for me faster than I expected as well!
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Gina roques

star star star star star
21 Sep, 2020
Gene Hou is a wonderful, thorough attorney. He kept me updated through the entire process. He made me feel I was his only client. He worries about justice being done and what a better way than getting the most amount of money for your case. The best attorney is a smart attorney and that's what you get with Gene Hou. If another attorney is needed for your case, he doesn't hesitate to get the assistance you need to get the most favorable outcome. I highly recommend him. My daughter also used him and was very, very happy with how her case was handled.
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