Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent legal representation and advocacy skills
“Theresa is an absolutely phenomenal attorney. She has the brain, the guts, and the heart to fight for her clients and I know that I can trust her when my life is on the line. Her passion for justice shows- and she wins.”
2
Strong communication and responsiveness
“Theresa and her team were extremely helpful and comforting to work with. They explained all the complicated terms and took the reins throughout the whole process. They were extremely proactive and got the job done.”
3
Compassionate and caring approach
“Theresa is a caring, thoughtful and an incredible lawyer. She was there from the beginning all the way till the end. Not only was she there for her client but the clients family and friends every step of the way.”
4
Successful case outcomes
“Theresa got my charges dismissed and has brought calmness and relief into my life. I can't thank her and her team enough for what they did.”
5
Highly recommended by clients
“I would highly recommend Theresa Ristenpart to anyone in need of a lawyer. She is by far the best defense attorney in all of Nevada.”
Cons
1
Potential conflict of interest issues
“She led us along until the day before my court date and then backed out, claiming a conflict of interest. She kept my $4,000. When I requested a refund, she sent me a bill that showed the time she spent on our case.”
2
Billing concerns and unexpected fees
“She promised the world on a simple case, then refused to try the case when we would not accept a plea. Like many attorneys, she assured us she would take it to trial, if necessary, then did virtually nothing to advance our case.”

All reviews

star star star star star
08 Aug, 2024 by Jessica marie wilson
Couldn’t have been happier with the whole experience. Top notch in every aspect.
star star star star star
03 Oct, 2023 by Will g.
Theresa was great to work with. Very knowledgeable, fair priced, professional and a great staff as well. If I need an attorney again for anything it will be her.
star star star star star
08 Sep, 2023 by Tom duckett
Theresa is the real deal! We were looking for an attorney and when she called us back immediately with all the answers, we knew we found our person. Not only is she extremely professional but down to earth and understanding. She not only met our expectations but exceeded them! Theresa is truly in her element. Wish there were an option for a 6th star. ⭐️⭐️⭐️⭐️⭐️⭐️
star star star star star
09 Aug, 2023 by Dominique stallworth
Theresa is an excellent attorney. She is kind, compassionate and goes above and beyond for her community. Her staff is great as well and always willing to help you with whatever you need! Great environment!
star star star star star
02 Aug, 2023 by Daniel mchale
I hired Theresa to represent me in 11/21. My wife and I paid her $10k up front with arrangements to pay off the rest at $1k per month until the entire retainer of $20k was paid. We diligently paid her $1k per month for the next 7 months. Trial was set for 09/23. My wife lost her job in 2022. We were on assistance with the state pay our rent, power, water & food. During all of this we fell behind on our payments to Theresa. My wife emailed Theresa & told her she had lost her job, & that we would catch back up with her as soon as we could. In 07/23, I was arrested again, for something that was not even in my possession. My co-defendant & I were both arrested on the same charges. Even though my co-defendant is taking responsibility, I sat in jail because my bail on the first case was revoked & set at $100k cash only. My wife began asking Theresa to request a new bail hearing. A couple of days after I was arrested in 07/23, Theresa came to visit me to tell me that we better pay her some money or else she will be resigning from the case. She said we owed $3k for the retainer & $7.4k for trial. My wife paid her $4.1k within 2 days, which paid off the retainer & put some money towards trial. My wife also sent her flowers, as well as sent emails & left voicemails, to which she got no response. My wife continued to ask her several times if she could request a new bail hearing for me but never received any response. So, after I had paid her $21,090 I still sat in jail. I lost my job, my car & wife struggled with our 3 kids. My wife had another $2.1k to pay her but she couldn't access it because there was a hold on it at her bank. When the funds were available, her bank would only let her send $700. My wife contacted Theresa a couple of times that week to let her know that she would be by with the $2.1k, but she never made it due to car problems & being on thin ice at work due to all of the stress from all of this. My wife sent her the $700 one morning & after TR came to the jail, throwing a motion to withdraw in my face, basically threatening that if I don't sign it will look bad to the judgr. I pleaded with her not to do that, telling her I needed her, trial is 2 months away. She told me that if paid her $10k by 5pm she wouldn't file the motion until Monday. She also then said that since the habitual was filed trial fees increased from $7.5k to $10k, something we never discussed or that I ever signed for. The habitual was filed in 11/2022 & TR emailed us a copy of the court docs at that time, with no mention of fees increasing. My wife left work to collect whatever money she could before 5. She spoke to Naomi at TRs office. They only had record of $3.6k in pmts,. not $4090, said we still owed another $8.7k. My wife requested a statement showing where our money was going. Naomi hung up on my wife. Theresa ending up resigning from my case because my wife was "rude" to her front desk staff. I am her client, NOT MY WIFE. Imagine my wife's stress and fear. Now the attorney that we trusted with my life, ABANDONS US WHEN WE NEEDED HER THE MOST. Unethical. My wife left Theresa an honest review. Apparently., Ms. Ristenpart did not like it because she emailed me at 2:15am, telling me that she has been trying to get court appointed to my first case & she hopes my wife’s negative review doesn’t hurt our relationship & that she is hopeful that I can get my wife to remove the "negative & hurtful review.” SHE FIRED ME BECAUSE OF MY WIFE. She is trying to bury my wife’s review at the bottom w/ all these new reviews, & now 2 years since she last responded to a google review, she starts replying to comments to disprove my wife’s comments about her. My response to TR: I told her no. I don’t trust her, how could I now? She knows that we are a working class family. She knows that my wife is alone with 3 kids. Did she care? Absolutely not. She knows my fate is in her hands and she knows that she could help me. But instead she took our $20,000, withdrew and then sent us another invoice saying that we owe her another $19,000. Right.
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star star star star star
20 May, 2022 by Pat turner
We recently updated our estate documents with Laury Macauley, Esq. We have had trusts for over four decades and have worked with a number of attorneys over the years. After moving to Reno Nevada, a community property state, we needed an update. We contacted a number of estate attorneys. Almost all had 60+ page boiler plate trust templates into which they inserted relevant individualized information but most of these bloated documents had information that does not and never will be relevant to us. Such large trusts are cumbersome and inefficient since during settlement, parties must read everything to be sure something important is not missed. We wanted a more personalized straightforward trust which eliminated all the bloat, unnecessary legal jargon, generation skipping wording, minor dependents, dependent trusts, etc. etc. Laury agreed to work with us to accomplish what we wanted…estate documents relevant to our situation written in a straightforward manner. In the end our very comprehensive trust is 22 pages long. We found her to be bright, helpful, knowledgeable and ethical. She was among a very few lawyers willing to help us create what WE wanted rather than something off the shelf. This took extra time so the process did extend over 2 months but we are extremely pleased. We would definitely recommend Ms. Macauley without reservation to others.
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star star star star star
05 Sep, 2019 by Julie miescke
Macauley law group is the best for estate planning . Laury Macauley set up our family trust . What a blessing to have peace of mind!!
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star star star star star
03 Nov, 2016 by Marcello rostagni photography
Laury is amazing to work with! I needed a legal document created for the business. She made the process easy and addressed all my needs. We are looking forward to working with her again on a trust! I highly recommend Macauley Law Group!
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star star star star star
15 Oct, 2021 by Travis j.
Travis Clark was phenomenal in putting together my divorce package after I was served. He listened to what I would like to see happen. We developed a game plan that he perfectly executed. Worked with the opposing attorney to resolve conflicts and provide clarification on matters of concern. Travis's advise was invaluable. In the hour before seeing the judge a big last minute detail had to be worked out. It was expertly handled to my benefit. In the court proceedings Travis worked with the court to ensure I received terms beneficial to myself and my future. Very, very satisfied with the outcome of the divorce proceedings, far better than anything I had expected. Well done Travis, I am in your debt. Thank you.
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star star star star star
18 Aug, 2015 by Dean
Kim Surratt is not only a great lawyer, she's a good person. She walked me through the hell that was my divorce, counseled me through the difficult decisions about the children, custody, child support, etc. and helped keep from going crazy when everything in my life was upside down. Divorces suck. There's no way around that. Having someone on my side that was empathetic to what I was going through, but was able to maintain a business mind about the whole thing was crucial to me making good decisions and not fighting just to fight because I was pissed. I've been back several times because of custody issues, and she's helped me navigate the ridiculousness of a crazy ex who happens to be the mother of my kids. I honestly don't think anyone could have done a better job.
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star star star star star
28 Jun, 2011 by Anonymous
Kim Surratt is a very special person to me. From the moment Kim took on my son's case, she worked so hard to achieve the right outcome. I believe that Kim saved my son's life, and strengthened our entire family. Our custody case was very difficult and lasted eight years. Kim was by my side, always giving me good advice, helping me have the strength to continue the battle, and saw our case to a proper final conclusion. I will always be grateful that I had Kim as my attorney.
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star star star star star
22 Nov, 2023 by Anonymous
Lance White is an excellent family lawyer. He helped me get through an incredibly ugly divorce and I am forever grateful. I got a second chance at life, thanks to him. He is smart, efficient, understanding, and thorough. He is also patient and willing to hear you out, unlike some. I would highly recommend his services. S.S.K.
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star star star star star
24 Feb, 2023 by Mary
Lance White has been my lawyer for over three years and has done an EXCELLENT job in not only fighting for me but also PROTECTING my interests! He is very straightforward and has told me what to expect each step of the way. He has kept me informed of each step and what the options were and what the risks were. There were no empty promises made just to keep the client happy, which I know sometimes occurs when seeking counsel. He is hard-working, thorough, professional, and insightful, especially when it comes to complex legal issues, and exceeds your expectations. I highly recommend him for any family court needs you might have.
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star star star star star
26 Jun, 2019 by Jackie
Fabulous, thorough, and unbelievably knowledgeable in their field. Lance took care of my divorce with children and an EPO. HE not only took most the stress off my shoulders, but legitimately got me every single thing I requested, including primary custody, child support, and alimony. So impressed with his thoroughness and even more impressed with the outcome.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Reno, Nevada?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
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  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
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  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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