Alex Cord Dell

450 New Karner Rd, Albany, NY

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4.2 / 5
Avvo
4.2
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Avvo rating
20 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Last reviews

Overall rating
star
star star star star star
4.2 20 reviews
Avvo 4.2

Anonymous

star star star star star
28 Sep, 2022
So many reasons to stay away, rude incompetent employees, false promises and condescending attitude of Dell. Lost my case, dragged their feet and overall waste of time………….
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Anonymous

star star star star star
16 Mar, 2022
I'm using this firm for s s disability,I did more work then they did,I spoke to s disability myself,more than I spoke to them.The attorney I was assigned,I spoke to once,her mailbox is always full.I’ve been through 3 paralegals,this last one the worst,never returns your calls,how do you update medical issues,when you can’t speak to anyone.I found out not through them,s disability called me back,to say I was approved,three weeks ago.Still haven’t heard from them,after 4 calls.Completely awful.Don’t waste your time here.
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Edward

star star star star star
09 Dec, 2021
I greatly appreciate the hard work of the Law Firm of Alex Dell. The team of William Sterbinsky and Ryan Dell have been working on my VA disability case, and they have gone above and beyond to fight for my highest possible VA disability compensation. They kept me informed at all steps, and stayed in close contact with the VA throughout this process to move things forward. I am equally impressed with the team of Sharmila Suriyasena and Elizabeth Perez in their diligent handling of my Social Security disability case. They filed all claims and appeals paperwork in a timely manner, followed up often with the SSA to check the status, and provided me detailed guidance on the paperwork and appointments I needed to complete. I couldn't imagine navigating these bureaucracies without the help of the dedicated professionals I named above. Everybody I communicated with at this law firm has been responsive, and patiently and politely answered my many questions. I feel like they are handling my cases with compassion and integrity. I highly recommend the Law Firm of Alex Dell!
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Top review highlights

Pros
1
The lawyers and staff at the firm are professional, courteous, and go above and beyond to help clients
“The lawyers at this firm are all great. The help I received on my case was awesome. The staff was awesome as well.”
2
The firm is responsive and keeps clients informed throughout the process
“They were excellent in all preparing my deceased husbands case. Spent numerous hours on his claim. Always returned my phone calls and emails.”
3
The firm has a track record of successfully resolving complex workers' compensation and disability cases
“His office was also able to get me SSD benefits in a timely manner. I have referred many friends and family members to Alex Dells office and all have had nothing but great things to say about him and his staff as well.”
Cons
1
There have been issues with continuity of representation, where the assigned lawyer or paralegal handling a case changed unexpectedly
“Alex Dell told me I would have his personal attention but the case was given to another lawyer, then when we went into the office to ask if that lawyer would stay with the case, we were assured he would but on the final hearing, someone else that we never heard of took the hearing.”
2
Some clients have experienced delays in communication and responsiveness from the firm, with phone calls and emails going unanswered
“Phone calls that go to staff go unreturned or to voicemail. At one point the firm blamed a new computer system for losing my case files.”

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