Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyers and staff at the firm are professional, courteous, and go above and beyond to help clients
“The lawyers at this firm are all great. The help I received on my case was awesome. The staff was awesome as well.”
2
The firm is responsive and keeps clients informed throughout the process
“They were excellent in all preparing my deceased husbands case. Spent numerous hours on his claim. Always returned my phone calls and emails.”
3
The firm has a track record of successfully resolving complex workers' compensation and disability cases
“His office was also able to get me SSD benefits in a timely manner. I have referred many friends and family members to Alex Dells office and all have had nothing but great things to say about him and his staff as well.”
Cons
1
There have been issues with continuity of representation, where the assigned lawyer or paralegal handling a case changed unexpectedly
“Alex Dell told me I would have his personal attention but the case was given to another lawyer, then when we went into the office to ask if that lawyer would stay with the case, we were assured he would but on the final hearing, someone else that we never heard of took the hearing.”
2
Some clients have experienced delays in communication and responsiveness from the firm, with phone calls and emails going unanswered
“Phone calls that go to staff go unreturned or to voicemail. At one point the firm blamed a new computer system for losing my case files.”

All reviews

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28 Sep, 2022 by Anonymous
So many reasons to stay away, rude incompetent employees, false promises and condescending attitude of Dell. Lost my case, dragged their feet and overall waste of time………….
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16 Mar, 2022 by Anonymous
I'm using this firm for s s disability,I did more work then they did,I spoke to s disability myself,more than I spoke to them.The attorney I was assigned,I spoke to once,her mailbox is always full.I’ve been through 3 paralegals,this last one the worst,never returns your calls,how do you update medical issues,when you can’t speak to anyone.I found out not through them,s disability called me back,to say I was approved,three weeks ago.Still haven’t heard from them,after 4 calls.Completely awful.Don’t waste your time here.
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09 Dec, 2021 by Edward
I greatly appreciate the hard work of the Law Firm of Alex Dell. The team of William Sterbinsky and Ryan Dell have been working on my VA disability case, and they have gone above and beyond to fight for my highest possible VA disability compensation. They kept me informed at all steps, and stayed in close contact with the VA throughout this process to move things forward. I am equally impressed with the team of Sharmila Suriyasena and Elizabeth Perez in their diligent handling of my Social Security disability case. They filed all claims and appeals paperwork in a timely manner, followed up often with the SSA to check the status, and provided me detailed guidance on the paperwork and appointments I needed to complete. I couldn't imagine navigating these bureaucracies without the help of the dedicated professionals I named above. Everybody I communicated with at this law firm has been responsive, and patiently and politely answered my many questions. I feel like they are handling my cases with compassion and integrity. I highly recommend the Law Firm of Alex Dell!
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27 Oct, 2021 by Anonymous
I'm more than dissatisfied with my case. I asked details of my case through every step of appeals and just vague on why it was denied. That is 1/4 the reason I will not do business with them again. 3/4 of the reason was because the horrible paralegal Wendy that i was assigned. First start, she talked down to me like I was an idiot when I asked questions. Also when I asked about appeals and things the lawyer and I discussed, she argued with me saying I was wrong and didn't have a clue what I was talking about. She told me opposite information on my case than what me lawyer and I talked about. Last straw was I called her to see if I should fill out form from insurance carrier sent to me in the mail, she said yes and drop it off at Alex Dell to get notarized and the law office will look it over and send it out. I did what she said, later it was used against me which i don't have as much issue with it, but then to question me the next time I called her saying why didn't I check with her before sending it out and I shouldn't of done that. I told her I did what she said and was sent out from your office, she said I'm gravely mistaken and wasn't going to argue. That burned me deeply since I trusted this law office for guidance on my case then turn and blame me for wrong turns in the case. Due to the paralegal Wendy being wrong on advice and case details, unprofessional, and taking forever to call back, My brother also has a case within law firm and has the same gripes with Wendy arguing with him and telling him wrong details of case. We both will not be using this law firm again mainly because of the paralegal. Wendy doesn't do any service for this firm with her attitude and ineptitude of the cases she handles.
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07 Aug, 2019 by Patrick t
I am limited to 4000 words for this review and it would never do the Alex Dell Law firm justice. I hired the Alex Dell Law Firm in 2015 to handle 3 very complex and intertwined cases. Mr. Dells attorneys conducted a free case analysis and found 2 additional cases that I had never been compensated for!. We settled 3 out of the 5 cases for nearly six figures and I was awarded lifetime indemnity payments for the others. Additionally, the Dell Law Firm also handled my Social Security Disability case with ease and had my application approved in under 8 months after initially being denied. My cases we against a large city in upstate NY ( With the NASTIEST lawyers and insurance carrier on the market) and a hospital. Mr Dells attorneys made quick work of them in the courtroom because they were prepared and had the facts, the law and the truth on their side. I would be negligent not to mention the paralegals and support staff that operate behind the scenes but are there for you at a moments notice. My assigned paralegal always answers my emails or phone calls within 24 hours and often times several minutes! . It makes me feel that I am the Dell Law Firms only client and EVERYONE is working for me. In my humble opinion Mr. Dell and his group of attorneys are ALL AV-1 rated lawyers in the field of workers compensation and social security disability. You cannot go wrong in hiring this law firm to represent you.
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Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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