Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Responsive and attentive to clients' needs
“Carolyn really cares about her clients as she was very responsive, even on weekends!”
2
Diligent and persistent in handling complex legal matters
“She was also very patient and diligent throughout our long and difficult closing process.”
3
Excellent communication and client advocacy
“He is tenacious, persistent and always made me feel as though I was his number one focus.”
4
Provides realistic expectations and achieves successful outcomes
“We kept in constant communication throughout the process and was updated on the progress of my lawsuit almost weekly. He made sure to always set very realistic expectations and by the end of the process we were more successful than those 'realistic' expectations!”
5
Builds strong relationships with clients
“By the end of the process he was not only my lawyer, but a good friend.”
Cons
1
Concerns about lack of transparency and honesty in handling a case
“Carlo de'Oliveira represented our special needs son this year. Not only did he connect us with great local professionals that evaluated our son to better help him with his disability in his school setting but also persuaded the school to help keep him in his local district and community, which is important to us. Carlo was very thorough and responsive throughout the entire process. His expertise in this field of law is incredible. He was always easy to reach by phone, text or email.”
2
Complaints about unsatisfactory service and poor outcomes
“We hired lawyer carlo olivero for an inmigration case and he gave us false spectation and also he charged us a high amount of money supose to go to trial and then he said there was no option for trial , he even got another attorney to do the work, he didnt do any work! WE ARE VERY DISAPPOINTED!! WORST ATTORNEY EVER!”

All reviews

star star star star star
18 Apr, 2024 by Deborah grenier
Carlo de'Oliveira represented our special needs son this year. Not only did he connect us with great local professionals that evaluated our son to better help him with his disability in his school setting but also persuaded the school to help keep him in his local district and community, which is important to us. Carlo was very thorough and responsive throughout the entire process. His expertise in this field of law is incredible. He was always easy to reach by phone, text or email. Even when he was busy in court proceedings, he found a way to communicate with us. I have never had such great communication with an attorney! Not to mention results! He managed to get everything resolved with the district through their attorneys, to our complete satisfaction, actually beyond our expectations, without having to go to court! On a personal level, I do believe that Carlo has deep compassion for special needs students and follows up often, asking how our son is doing and making sure that he is getting the services that benefit him most. My husband and I cannot be more pleased with Carlo and are so thankful that we learned about him. We are privileged to have had him as our son's attorney.
star star star star star
13 Feb, 2024 by Taseana richards
I was in a car accident back in 2022 I was referred to another attorneys office that did not help me. In 2023 I was referred to Carolyn George, she is kind, patient and very helpful! The time she put into my case I could tell that she cared and wanted what was best for me. She won my settlement! If you are looking for an attorney that is caring I would recommend reaching out to her. Thank you again Carolyn you are the best!
star star star star star
10 Feb, 2024 by Ivson gabriel
star star star star star
29 Jan, 2023 by Leslie thornton
Carolyn George with Cooper and Irving has helped me close on 2 houses successfully and easily. I never have to worry about a thing when Carolyn is on the scene. Appreciate her thorough detail in explaining contract details, and her fast and professional responses to any communication necessary. 5 stars. Highly recommend!
star star star star star
19 Jan, 2023 by Latosha cox
Carolyn George is truly amazing! she was very understanding and compassionate to my needs. She handled my case effectively and made sure I was treated fairly every step of the way. She updated me with new information regularly and she worked hard to make sure I received what I deserved.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Albany, New York?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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