Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable and experienced in handling various legal matters such as real estate transactions, estate planning, and estate settlement
“Jim Burkett has been my attorney for several years. During that time he has provided valuable guidance on residential real estate transactions, personal estate planning and settlement of family estates.”
2
Professional and friendly staff who are welcoming and comforting, even during difficult times
“Everyone there is very welcoming and comforting even during difficult times.”
3
Efficient and seamless work, especially for real estate, wills, and closings
“Working with them for real estate, wills or closings has been seamless throughout the years. Awesome to work with.”
Cons
1
Poor communication and responsiveness, with some clients reporting unreturned phone calls and emails for extended periods
“One conversation two weeks after father passed away, death certificate was then emailed to firm for them to process it, and then multiple emails and phone calls not returned FOR FIVE MONTHS?!”
2
Unethical practices, such as charging for reading online reviews and refusing to provide required accountings to beneficiaries
“Mr. Burkett is currently under investigation by the Bar Association for unethical behavior towards my mother”
3
Unprofessional and dismissive behavior towards clients, including hanging up on them and refusing to communicate
“Jessica Vincent is one of their law guardians from that place and she has refused to reach back to me about my son for the past month and a half the first time that we spoke she hung up on me because she didn't like what I had to hear”

All reviews

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06 May, 2024 by Peace freedom
Really rude law firm does not care about their clients and definitely does not have any peoples skills. Very rude and disgusting and cannot handle being attorneys let alone representing clients in court. Thank God, the New York State Bar Association is investigating them. Do not hire this firm go to legal aid use a public defender or another private attorney. Very disgusting and rude law firm.
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27 Nov, 2023 by Laura hayes
Jim Burkett has been my attorney for several years. During that time he has provided valuable guidance on residential real estate transactions, personal estate planning and settlement of family estates. Some of these have involved some challenging issues. Jim’s knowledge and professionalism have been key in handling these legal affairs. Excellent attorney. Jim and his staff are a pleasure to work with.
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07 Oct, 2023 by Mary mezz
I am the daughter of a beneficiary of the estate mentioned in previous negative reviews left for Mr. James Burkett, an attorney with this firm. Mr. Burkett is nowattempting to charge the estate over $1000 for time he spent READING THE REVIEWS ONLINE. This is a clear attempt at extorting the estate to remove the 100% truthful reviews and as a result, I have filed a formal complaint with the bar association regarding this latest unethical practice performed by Mr. James Burkett. He has further charged over $2000 for reading requests for an accounting of the estate which he must legally provide, yet to date 19 months after the death of the writer of the will, Mr. Burkett has REFUSED to provide any accounting of any kind to any beneficiery
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18 Sep, 2023 by Matthew seeber
Jeff Shapiro and Vicky Adams at BPSR were incredibly knowledgeable, thorough, and responsive. I needed assistance in filing a mechanics lien and within a few days, Jeff and Vicky had one ready for me to file. BPSR walked me through the process from start to finish and checked in regularly--incredibly professional (and affordable). I would highly recommend Jeff Shapiro, Vicky Adams, and the attorneys at BPSR!
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08 Aug, 2023 by Kelly mcelheny
Greg Terrisi is running an illegal rental scam in Lake George/Ticonderoga. No feedback loop to contact landlords. Repeated discrepancies and irregularities with regard to estate and probate management. Apparently runs a pontoon Tiki Bar business at Lake George Beach Club with his client in a current probate. Also, expanding to Lake Havasu. The retirement capital of the country. DO NOT GIVE THIS MAN YOUR MONEY OR TRUST.
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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