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Pros
As a result of the analysis of reviews about this lawyer, no significant pros were found.
Cons
1
Extremely high and unexpected legal fees that far exceeded initial quotes
“My divorce came to a whoppin”
2
Disorganized, forgetful, and often unprepared, leading to delays and additional costs
“She forgot important paperwork, cancelled court dates last minute, and did not seem to be on top of the case.”
3
Rude, aggressive, and unresponsive communication style, making it difficult to work with the attorney
“She is very rude, and NASTY when talking to her clients, and anyone for that matter. If you try to correct her info (which is VERY wrong) she hangs up on you.”
4
Lack of attention and care for the client's case, prioritizing her own financial interests over the client's needs
“She did not seem to be on top of the case. She didn't even pay attention to what I was trying to tell her in the court waiting room, but more concerned with fellow lawyer friends coming throught the door. I did not feel she cared about the cause, just her compensation.”
5
Questionable billing practices, including charging for unnecessary work, adding unauthorized fees, and refusing to provide detailed invoices
“Over a years time she alot of paperwork to the tune of $13,000 and then stepped down from my case before we went to court. That's alot of money for no help, I went to court alone.”

All reviews

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03 Jul, 2024 by John56
Over priced. Under results to no results. I assure you that you will be dissapointed in her services and SHOCKED with her bills. I found out the hard way.
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08 Feb, 2022 by Tina
For all parties that post here. Please contact the Attorney Grievance Committee of Erie County. The email address is:
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08 Feb, 2021 by Jessica
this was an uncontested divorce and she over charged and did not give straight answers. totally unhelpful and not worth the ten grand. even screwed me out of the last $100 dollars. in the account she made me open and demanded i send an authorization to pay the last $200. there was at least $370 left she took it all!
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19 Oct, 2020 by Anonymous
I paid Ann Hess 3500 down. She showed up to one court case that was 30 minutes long. She sent me a bill after for $4500 charging me 9500 for a 30 minute court case?!? I called letting her know I needed to disucss what was going on. She told me she was too busy to talk. I told her I could wait in the waiting room until she has time because I really needed to figure out what is happening. She told me if I step foot in her office she will call the police on me. I not only got robbed 3500 since it was only 30 minutes she appeared for but now she is trying to sue me for the remainder. This lady is a complete fraud and I am currently fighting the charges.
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19 Feb, 2020 by Anonymous
She wasted so much time and charged me so much money. She said she was going to fight for me, but never met with me and made me write my own case for her. I finally got rid of her and got a different attorney and they finished my case quickly with minimal charges.
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20 Feb, 2020 by Kathleen granchelli
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18 Jan, 2016 by Douglas
I'm having issues with a new tenant that moved in from Arizona I was happy for them at first because it was my downstairs neighbor daughter and husband one day I asked them not to use anything on my side of the garage and he came running out to me as I was getting the mail and using vulgarity and flipping me off he got in my face and then lifted his jacket I seen something and then he push me and I'm disabled so I gave them a little shop back grabs his shirt and just held my hand on his neck and held him down didn't put them on the ground and nothing and I asked him if he was done he said yes and walked away I called the police and press charges against him the landlord is not doing his job and telling him about what's going on I've been here for almost 8 years it's a four unit apartment building right now I'm waiting for the place to send me a letter because I wanted an order of protection against him because he's purposely slamming doors making it rough for me to even go downstairs and wash my clothes and yes he did have a handgun that he brought from Arizona to New York the police did take the gun and all they've been doing is lying about the situation to the landlord I am very very afraid for my health because any other sudden push could basically snap my back and I'd be paralyzed its been 2 weeks since the incident and my neck my left arm are still numb because it pinched a nerve in my neck my sciatica I need to know if there's anything that I could do because I really don't want to move and the landlord doesn't want me to move because I've been here so long and I'm a good tenant Plus I've been taking care of her father that is downstairs below me 93 years old he fought in World War 2 he can barely walk so I've been washing his feet and legs and cutting his toenails shopping for him and taking him to the doctor when you can't drive Plus the tenant was told not to go in my mailbox at all I have a mind Video camcorder of him first flipping me off which he didn't know I had a camcorder going and then he went to the four mailboxes he told the landlord that he was only going to go in the middle to well I got him again going to all the mailboxes again I need to know what to do and how to proceed I have no charges against me from him but I have a feeling I need to protect myself so if you can get back to me and let me know what to do with the sheriff's department and with the video I had to have my email stopped from being delivered have to pick it up every six days at the post office thank you very much Douglas Lozina
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star star star star star
27 Aug, 2012 by Tim
Mr. Muscato has earned both my respect and my trust. On his advice, I took charges from the Lockport police dept. to trial and won the case. He is very knowledgeable and trustworthy and is also an excellent communicator. I can't thank him enough for his hard work. Highly recommended.
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  1. What experience do you have with cases similar to mine?
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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