Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Experienced and knowledgeable attorney with over 20 years of practice
“Betsy is a very experienced attorney with ove”
2
Fair and reasonable pricing for the level of expertise
“For her experience her prices are very fair.”
3
Exceptional understanding of divorce law and ability to prepare clients for the process
“Betsy's hard work and her foresight enables you to be well prepared in navigating through the process, and to know what to expect.”
4
Dedicated, professional, and compassionate service
“Betsy is highly professional and her work and knowledge of divorce law is exceptional. Betsy understands each situation that a person will face in the divorce process.”
Cons
1
Unresponsive and poor communication with clients
“He or his staff is unresponsive and you get the constant feeling that they truly believe they are doing you a favor”
2
Significant delays in completing tasks and returning client funds
“We've just lost 5 full weeks! We have NOTHING to show for our trust in this attorney.”
3
Lack of professionalism and courtesy
“Very poor lawyer very poor professionalism and courtesy. NOBODY GO TO HER SHE IS SHADY!!!!”

All reviews

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27 Sep, 2024 by Anonymous
We used this office for selling a house. They are paid by you but are behaving like they are working for everybody else but you. Go somewhere else if you could!
star star star star star
26 Apr, 2024 by Mark
HORRIBLE!!! On March 19, 2024, this attorney agreed to add a simple Codicil to our Last Will and Testament. "I'm happy to assist you with updating your estate planning. I can also prepare a Health Care Proxy, Living Will and Power of Attorney if desired" she boasted to us on that date. We informed her that time was of the essence..it needed to be done before June 4, 2024. "We have plenty of time" she responded with. On March 22, 2024, she wrote "I’ll review and will contact you to discuss any necessary modifications." It is now 5 weeks later, and this woman has gone AWOL. Not a single communication of any sort, nada, zip, zero! When you call her office, you get a recording stating "my preferred method of communication is through email." OK...we obliged. Result from that email 6 days ago as of this writing? Nada, zip, zero! So...now we call her office a SECOND time, but this time we left a voice message (since her "preferred method of communication" has obviously fallen on deaf ears). Result from our voicemail message 3 days ago as of this writing? Nada, zip, zero!! This woman doesn't even have the decency and common courtesy to return messages. Update! Today, FINALLY we received an email which reads: "Sorry, I was on vacation visiting my mom in Florida when you emailed last week. I have a lot going on right now and I know that you're anxious to proceed. I am referring you to......" Uh what? Are you kidding?! We've just lost 5 full weeks! We have NOTHING to show for our trust in this attorney. If you've got unlimited time and patience for a bait and switch attorney with zero communications skills to massage a document as important as a Last Will and Testament...then by all means, this is your attorney!!
star star star star star
04 Apr, 2024 by David abbatoy
star star star star star
06 Feb, 2024 by Phillip dorf
Betsy is a very experienced attorney with over 20 years on her sleeve. The atmosphere is great and very inviting with great people to assist you with your needs. For her experience her prices are very fair.
star star star star star
05 Feb, 2024 by Douglas liano
Betsy Album is highly professional and her work and knowledge of divorce law is exceptional. Betsy understands each situation that a person will face in the divorce process. Her ability to see how the future of your case will look is of immense value. Betsy’s hard work and her foresight enables you to be well prepared in navigating through the process, and to know what to expect. All of this helps immensely to reach a settlement.
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Best lawyers in Pittsford, NY

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star star star star star
26 Sep, 2017 by Anonymous
I am thankful for Ms. Gray's attention to detail with my parent's estate planning. It is a stressful topic all around, but with someone knowledgeable assisting us it was much easier. Thank you for your help, Ms Gray!
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star star star star star
20 Sep, 2017 by Shelley
Ms. Gray was absolutely amazing in a very difficult situation that I was faced with. My brother became extremely ill and comatose, and I had to get a Guardianship in order to get him the medical and long-term care that he needed. Ms. Gray went above and beyond to guide me and navigate the legal system through his complicated medical situation and even through settling his affairs after his death. I would highly recommend this caring, compassionate, intelligent and dedicated attorney for any probate, elder law, or Guardianship situation for which you may need legal advice and assistance. I am so glad I was referred to her by another elder law attorney!
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star star star star star
01 Sep, 2017 by Anonymous
Andrea answered all my questions regarding estate planning for myself as well as my parents.
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star star star star star
03 May, 2019 by Jeff
Chris helped me finalize the sale of vacant land I advertised on Zillow without a Real Estate Agent. He allowed me to do as much of the leg work as I wanted to reduce my cost. Despite the protracted 4 month process, due to obstacles beyond our control, he was very prompt and patient will all my emails and phone calls.
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star star star star star
16 Nov, 2019 by Patricia and bill kilpatrick
Andy has helped us with all aspects of life. personal and business issues. He has amazing knowledge and is extremely through. He reads, explains and makes sure every "i" is dotted and "t" is crossed. The best of the best!
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star star star star star
09 Jan, 2017 by Alan
We had a fantastic transaction with Andrew. He was very thorough and explained everything to us. He always looks out for his client! We would recommend him in to others in the future!
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Pittsford, New York?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
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    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
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    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
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  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
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  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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