Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly responsive and communicative with clients
“They were always willing to communicate and thoroughly explain everything, each step of the way.”
2
Compassionate and caring towards clients
“They made me feel like I was not just another client, but they truly cared about my wellbeing.”
3
Aggressive and effective in fighting for clients' interests
“John Wright is by far the best car accident lawyer in Rochester. He beat two insurance companies in my case and watching him fight for me was awesome.”
4
Provide excellent customer service and support throughout the process
“The staff was courteous, and responsive. They kept me informed every step of the way.”
5
Achieve favorable outcomes and settlements for clients
“John Wright did a great job with my sister's case. He explained every step of the process and we were very satisfied with the outcome.”
Cons
1
Lengthy and drawn-out settlement process
“Settlements take a long time and the staff acts like you're bothering them.”
2
Perceived as prioritizing their own interests over the client's
“They took a big chunk and she is still dealing with her injury and seeking help to relieve the pain.”

All reviews

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17 Oct, 2024 by Krystyn argenio
I can’t thank John, Sherri, and staff enough. I am very thankful for all of their help during this difficult time. I’m so happy I had John and his team in my corner!! Thank you all for your dedication and time.
star star star star star
01 Oct, 2024 by Sandy schading
Watching so many of William Mattar’s funny commercials, I never thought I’d be needing the assistance of his office. My son made the call for me as I lay in the trauma unit at Rochester’s Strong Memorial Hospital after a car crash close to my home on Christmas morning 2023. The folks at the Law office were kind, considerate, efficient, and checked in on me frequently. The case had a very good resolution and I’m very pleased with the results. I’d recommend William Mattar’s Office to anyone in a serious car accident. These people work for YOU.
star star star star star
04 Sep, 2024 by Kathleen curran
Thanks for supporting schools in the pencils for schools campaign. My students appreciate it!
star star star star star
04 Sep, 2024 by Gong chen
John Wright was responsive, transparent, and worked diligently to achieve a favorable outcome.
star star star star star
21 Aug, 2024 by Ronnie orlowski
The people at the William Mattar Law Office were all so professional and polite. They made a great effort to stay infamily. All through the process. They answered all questions immediately and made me feel like family. The service they provide is better than their fantastic commercials. Thank you for letting me be part of the William Mattar family.
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star star star star star
11 Jun, 2024 by Patrick depuy
My experience with Spencer Malone at McConville Considine Cooman & Morin has been nothing short of excellent thus far - he is extremely knowledgeable, reliable, down to earth and ready to help with any legal issues that arise. I would recommend Spencer and the firm to anyone I know seeking legal assistance!
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star star star star star
11 Jun, 2024 by Adam stephens
Spencer Malone has helped me with providing consultation and sound advice through some very challenging situations. I very much appreciate his professionalism and legal expertise. You can certainly trust Spencer with your Trust, POA's, Estate and Legal matters.
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star star star star star
10 Jun, 2024 by Lisa wasson
I am lucky to have met Spencer Malone through my BNI group and he has been a wealth of knowledge around estate planning. Both my husband and I own businesses and I had know idea on what was entailed for estate planning with both our businesses and personal end. I would recommend seeking out Spencer for any future estate planning whether it be a POA or anything more in depth.
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star star star star star
09 Dec, 2014 by Anonymous
Daniel consistently delivers first-rate service and tirelessy works on behalf of his clients. He is one of the best corporate lawyers I've ever worked with. I will always send my business to him.
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star star star star star
24 May, 2016 by Tony
I had the pleasure of working with Kevin on a highly contested employment matter. The matter was tried with a very successful result for us.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Rochester, New York?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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