Reviews
Overall rating
Phillip rathbun
25 Feb, 2016
I screwed up one day and testing my cars speed and racked up one crazy ticket that would have cost me my drivers license. (Plus a lot more). Thankfully they were there with good advice, very helpful representative, and a decent bill rate to get the ticket thrown out. I will definitely use again and recommend them to anyone who needs help with this sort of thing.
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Jasmine m
24 Feb, 2016
I HIGHLY recommend Mr. Riotto and his practice for any needs! I have been treated with the utmost respect and customer service as well as kept up to date with any changes or needs. The ENTIRE staff is friendly, helpful, effective and I am always able to get a hold of Mr. Riotto if needed.
Great job :)
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Erik johnson
24 Feb, 2016
I was denied employment two days before my projected start date due to having too many violations on my driving record to be eligible. Desperate, I reached out to a hand full of traffic offices in the Rochester area only to be told there was nothing that could be done. Within 30 minutes of calling the law office of James Riotto, I was contacted by Lindsey Pieper. After explaining my situation to her, she immediately informed me of what could be done. Knowing my short time frame she quickly put the plan of action into place. In a matter of one week she helped resolve my case and clear up the restrictions on my driving record to make me eligible for employment again. I couldn't be more thankful for what Lindsey was able to do for me. I was blown away by her professionalism and knowledge of the traffic system. She was very reliable throughout the process by staying in constant contact with me and always responding to my questions and concerns in a timely manner to reassure our progress. I would highly recommend the law office of James Riotto for any of your traffic needs. I would like to personally thank Lindsey for her hard work and resilience which, allowed me to get back to work.
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Yumar perez
06 Feb, 2016
the law office of James Riotto is what you need for any legal matter that you have, they are really prepared to take care of your case, is unbelievable how professional and courteous they are, any time you have a question they are just a e-mail or a call away...i'm VERY GRATEFUL for the huge help Mr Riotto gave to my case, Don't think twice to call them, i did it and was the best thing can ever happen to me to leave behind the nightmare i was going through, so thank to Mr Riotto and Ms Lindsay i'm back on track and focus in my goals...!!!
thank you Mr Riotto for everything...!!!
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Michael sweeney
02 Jan, 2016
I am very pleased with the level of service that Mr. Riotto and his staff provided. They made the process as painless as possible for me, kept me up to date throughout, and followed up at the completion to ensure that I had all of the information needed. If I find myself in similar circumstances again, it will most definitely alleviate some of the initial anxiety as know I know what to do: call Mr. Riotto!
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Sara stanley
21 Aug, 2015
After a recent speeding ticket, I promptly contacted The Law Office of James L. Riotto and was immediately assured by Mr. Riotto that it wouldn’t be a problem for him to handle my case (even though the county was very far south). After a few short exchanges of email with Mr. Riotto in order to send him the documentation, he took this matter on and I was able to wash my hands of it. I did not have to worry about follow-up as he was in constant contact with me regarding the status of my ticket and it was swiftly wrapped up with a favorable outcome! His entire staff has been very helpful, professional, and courteous through the whole process. I’m hoping that I won’t have to retain his services again but in the unfortunate situation that I do have to, I am very happy and relieved to know that I have a professional team to represent me! I would highly recommend this law firm to anyone! Thank you, again to everyone at The Law Office James L. Riotto.
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Clara kielkopf
13 Jun, 2015
Mr. Riotto did an outstanding job of addressing a traffic incident for me. He handled the case in depth, including obtaining a video tape of the incident. Based on Mr. Riotto's evidence, which I was unable to obtain alone, the judge set the case aside. So, if you are in doubt, trust in Mr. Riotto to set the story straight! And drive cautiously. :-)
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Doug coons
02 Jun, 2015
Talks a good game but does not follow threw. I paid him $200 to file paper work that he did not file. He adjourned my court date without even consulting me (due to his own personal reasons) and when the final court date came he sent some one else. I would not recommend using James for anything other than traffic tickets
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Xifeng sun
27 Apr, 2015
If you got FOUR tickets once, if you were put handcuff by police, if you think price offered by those lawyers is as ridiculous as tickets you have, this is absolutely the law firm you are looking for. Mr. Riotto keeps everything simple, extreme clear and satisfying.
FOR STUDENTS IN ROCHESTER: got traffic tickets? I would definitely recommend this firm.
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Liz wash
27 Apr, 2015
My husband received three tickets when pulled over for a non-operating tail light. Included in the tickets was a felony for operating a vehicle with a suspended license. They handcuffed my husband and took him to the precinct. THANK GOD they did not have him remain there until his court date. (Background: My husband and I made payments to reinstate his license before this incident. We assumed things were well after the payments were made and thought we did not owe anything else….turns out we were wrong.)
We were given the “run around” when we called DMV to see how much was owed and how to complete the process and reinstate my husbands license. I began to seek advice on line regarding the felony charge against my husband. I came across the Law Office of Jim Riotto in addition to other law offices. Jim Riotto’s website spoke of his expertise in various areas. He knew about suspensions of license and the process to reinstate an individual’s license. I was excited to read the reviews of others and thought maybe he could help. I connected with his office and spoke with him concerning the matter. He was honest and informed us of the process of how things would proceed. He and his team made necessary calls and informed us of the exact amount we were to pay, the department to make payments to and how to make the payments. After making the payments my husband is now a legal driver in New York State.
Mr. Riotto spoke with the prosecutor and enabled my husband to receive a deal of which the felony charges were dismissed and my husband is to pay a fine.
Mr. Riotto and his office provided us with support and guidance seen as though neither I nor my husband dealt with such matters before.
Both my husband and I are thankful for the service that was provided. We highly recommend Mr. Riotto and his law firm to anyone facing legal issues. His fees are great and he works with you if you are unable to make a one-time payment in full. HE HELPS TO MAKE THE IMPOSSIBLE POSSIBLE.
A special thanks to Mr. Riotto and Ms. Lindsay Pieper. They were patient with me even though I had multiply questions and concerns throughout the process. Thank you also to Mr. Dave Wade for stepping in last minute to attend our last court appointment with us.
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Jennifer inguagiato
23 Dec, 2014
My experience with Mr Riotto was impeccable. I came across The Law Offices of James Riotto by doing a Google search. I contacted him and was able to speak directly with him. I then retained Mr Riotto with out any further hesitations for a Traffic Violation that possibly could have landed me with five points on my clean license. I could not afford to have five points on my license and was very nervous as well.
I was very pleased with the level of service that Mr Riotto provided to me, as many of you know other attorneys do not provide a high level of communication with their clients. This was the opposite with Mr Riotto. I could not have imagined the result that I received from the Traffic Matter and also his impeccable communication that he maintained throughout my case.
If I ever find my self in a predicament again like the past I will definitely retain Mr Riotto to represent me!
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Tony mai
22 Dec, 2014
Thanks for getting my two tickets reduced to a single parking ticket with no points! What sold me was that you did not do any hard sales, answered all the questions I had, and also warned me of potential negative consequences when fighting the tickets. The process of supplying you the necessary information was quick and simple. The communication was superb and someone at your office always responded to my questions within several hours or less. Overall, I had a great experience hiring my first traffic lawyer.
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