Reviews

Didnt treat me with any care i never felt so hopeless in my life then how i do now im constantly kicked while my hand is out for help. i just feel like my whole livelihood is in danger n i have no one

I'm not sure who they have doing customer service and answering the phones there and I should have gotten her name but she seemed a little rude and agitated when I called it is the end of the day but she's still on the clock and being paid for the end of the day so she needs to learn how to keep her professionalism until she gets off then she can act rude to whomever she would like but they are paying you to be polite so do accordingly. I called up there to get some information on my tenant rights but before I could even explain everything she cut me off explaining to me that the office is closed and instead giving me the proper hours. Instead she decided to be rude and try to hurry up and rush me off the phone. She only told me what time the office open so I asked her when did they close and rudely she told me they close at 4:30 as if I was supposed to be psychic and just know that information off the top of my head. Smh customer service is out the window in these days and times. This incident took place at around 4:42 p.m.on this day .

Could not help with them problem

Samsung as if they only Help landlords an Not Tenants

Friendly, professional, no judgment and follow through.

Legal aid said that they weren't able to assist with the issues that I had with my landlord. They said to look into getting a private attorney. If this was an option for me, I wouldn't have called Legal Aid!

Helpful