Reviews
Overall rating
Denise perez
09 Feb, 2023
(BEWARE of the positive reviews)
Spoke with Brian, he was very unprofessional and rude on the phone. Hope the rep can work on their tone and on how they approach the introductory conversation. (Looks like other people have similar experiences soo maybe work on training reps properly)
Also, BEWARE of positive reviews - it seems the people happy with the TurboDebt service are those who own companies looking to collect debt. DO NOT CONTACT them if you need help with personal debt relief.
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Timothy ludwig
09 Feb, 2023
Total waste of time. Advertised as debt relief and they tell me that it’s not. False advertising and very rude people.
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Jonathan kaczmarczyk
09 Feb, 2023
Absolutely horrible
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Rochelle doley
09 Feb, 2023
Very rude and unprofessional, when I was asked the question of how much debt his response was "wow". Really? I ended the conversation when he was rude enough to come back with a "do I need to call you back after you eat?" Keeping in mind I was not not eating " such an ahowl!
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Tori
09 Feb, 2023
Very rude customer service . You explain your situation. Than they transfer to another person, and than they’re like what can we do for you. I am like didn’t the person before explain everything. Than he hangs up
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Robert ryder
09 Feb, 2023
This is more of a debt collection company!! Don't advise!!!@! 😞
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Life without fear
09 Feb, 2023
Another Debt consolidation company that thinks that you don’t understand what your debt is.
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D ballesteros
09 Feb, 2023
Wanted to use their services, even spoke with them on the phone everything seemed fine and great. Then I get an email saying they aren’t a good fit. No explanation and definitely not a phone call. Great customer service.
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Kiana richards
09 Feb, 2023
I originally spoke to Bismar and he was so kind and understanding but he left for vacation so I was introduced to Tyler and he was SO rude. After I shared with him I didn’t want to move forward in the process he started yelling at me saying why I even care about my credit and then hung up on me. It came off like this is a total scam and now I’m absolutely terrified that they’re going to sell my information.
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Rhoda quick
09 Feb, 2023
I spoke to Hunter Stevens at Turbo Debt and he was very aggressive. We had a hard time connecting on the phone. We finally connected this morning after I sent him my budget. He saw that I was already on a debt consolidation program with Consumer Credit Counseling and he put them down. I didn't appreciate that!
He said in order to be on Turbo Debt they would only help me with accounts over $500 in debt and that I would have to stop paying on them to go "into collections" for them to be able to make the best deals with them to reduce their interest rates and also have many late payments appear on my credit report.
He offered to tackle $7951 in credit card debt at a monthly payment of $225 and that it would take 2 years to pay it off through the National Debt Relief program with the $225 going into a trust account.
He said he could reduce the principal balance by 50%. He said I first had to show my creditors that I was in a financial hardship. I was not comfortable having late payments appear on my credit report since I always made my payments on time so then he said why don't you want to pay down your debt sooner why worry about late payments appearing on your credit report, and I said because it's against my values and personal beliefs and that I pay my bills on time.
I am not going to use Turbo Debt! I turned them down! He tried to make me feel like an idiot and I said I am not doing it! CLICK!
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Julie
09 Feb, 2023
Save yourself headache,and heartache this company is not any good.They never return calls and basically do nothing but tell you lies.Linda morales...joke think she should not be working in a field she knows nothing about loses numbers,and lies,Ashley, no longer there but still has our files and helps out sounds incredibly funny.Then we have the "big" boss jared schiff who doesnt even know what is going on or his clients...disgrace ,unreliable,liars,and joke of a company
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Dave mccarter
09 Feb, 2023
Jared and Mike do a great job, they communicate well keeping you in the loop as they recover the bad debts. I will continue to use Point Law Co. when I need help getting paid. Their online portal not only makes it east to file a claim but sending messages as information becomes available and progress is being made on the claim. Highly recommend.
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