Reviews
Overall rating
Lesley lee
02 Oct, 2024
Disappointed is an understatement of how I feel about this law firm.
My husband called regarding a case that needed to be opened and was on the phone for over and hour with a woman with her taking all the information. She told him the case had been opened and that they would be in contact with the person needing to be represented to get a few more things information wise and to confirm everything before it was submitted for review. The woman told him that if he had to call back it would be under my husbands name & phone number and that they would be in contact with him that day. That was a Friday morning. No one ever called. We gave them until Monday to reach out before our family member that needed representation called twice & his son called 2 more times. They were both told they could not be put through to someone and were told to go online even though a case had already supposedly been opened.
I called Monday night and they put me through to a VERY nice lady named Jocelyn. She tried looking up the case under my husband and our family members names & phone numbers only to tell me there was no record of a phone call from my husband, who stayed on the phone for over an hour and gave out all of our family members information. She helped answer my questions and told me to tell our family members son to call back to speak on our family members behalf and that she would gladly help them submit a case. His son called and stayed on the phone again for over an hour and she told him that they would call him today at some point to discuss on if they were going to move forward or not. No one has been in contact with me, my family member OR his son. I understand that the case has to be reviewed but this is one of the simplest cases you could find and they are still dragging their feet. If we wanted this case done in 10 years we wouldn’t be so concerned about someone being in contact.
I’ve read google reviews and apparently we aren’t the only people that they have strung along and drug their feet to start on cases for. It’s disappointing and aggravating considering we have now waited almost a week on this firm and wasted hours of our lives on the phone to get absolutely no where when we could’ve been using that time to find a firm that actually cares and tries. Will not ever recommend this place to anyone. If you’ve had a good experience I’m glad, because mine was not. Just don’t waste your time. The multiple 1 star reviews speak for their self. 👍🏻
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Christopher andress
01 Oct, 2024
Well this is my first interaction with this company everything sounds great so far of what the helpfully staff was telling me over the phone so far so good ...thanks
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Maurice christopher
01 Oct, 2024
Khalil muhammad
01 Oct, 2024
Tim harris
01 Oct, 2024
It's been a lengthy process but they got me a decent settlement
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Joanne robinson
30 Sep, 2024
Thomas was a very good and respectful intake on our case. He was very concerned and made us feel very comfortable . Thank you for helping us.
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Jayden hale
30 Sep, 2024
Sherri morley
30 Sep, 2024
Tina ziegenfuss
30 Sep, 2024
Randy dulgar
30 Sep, 2024
Joshua mitchell
30 Sep, 2024
Dr. synthia m. doaks
30 Sep, 2024
It is always great interacting with Morgan & Morgan. The online process was seamless, everything is understandable, and I found everything I was looking for to be answered. Thanks for the great experience again!
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