Reviews
Overall rating
Ryan reid
14 Jun, 2019
My mother in law was in a very bad car wreck. Her leg was shattered as well as a small host of other issues. When we were advised at the hospital that there would be multiple serious surgeries involved, we knew we needed legal representation. First we tried calling 800-lawyers (Frankel Firm) like you hear on the radio everywhere. At first they were nice, but when they sent someone out to see us it was a CPA who could not answer any questions and informed us that if we wanted any questions answered we would have to sign the paperwork granting them the case. Who signs a contract before details are given? When we refused, we were directed to a case manager who would never answer the phone or call us back. The parting gift from the CPA was a snicker and literally saying "you'll be back". ...Well, no we wouldn't be.
Instead after searching we found the Harley Law Firm with several positive reviews. I called the office after hours on a Friday and left a message. Much to my surprise my call was returned that night by Austin himself. He was out on a vacation with family across the country, but still took the time to talk to me and arranged to meet as soon as he was back in town the following Monday. Come Monday he was prompt, courteous, and informative. He went out of his way to make sure we were provided a personal touch, and fully informed with all our questions answered before any paperwork was even mentioned.
Fast forward and he has constantly kept us in the loop with the status of negotiating with the auto insurance companies, including speaking directly with my mother in law often. As a person in constant serious pain her mood is "delicate" to say the least, but he was always pleasant and respectful, and never complained about how curt or frustrated she could be about other issues and then directing some of that at him.
When the medical insurance companies found out that a settlement was being reached, of course they were the first to reach out a hand for their share. Of course they felt that their share was 100% initially, never mind the pain, suffering, and personal expense my mother in law was going through. The process is called subrogation, which was completely unfamiliar to me, but Austin had been explaining things the entire time. After a fair amount of work sending them stacks of documentation, and multiple negotiations Austin was able to back them off of taking everything, and got things to settle in a more fairly agreeable term.
The entire experience with Austin has been positive, and with the level of nightmare involved with all the other aspects he's been a ray of sunshine, and a blessing that can't be overstated. I would fully recommend his services to anyone, and while hopefully I never need to see him again, I'll at least know I'll be cared for if the need ever arises again.
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Faheem bhat
07 Jun, 2019
When i discussed my immigration case with him he was so rude and this guy still acts like an Immigration officer.👎
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Lety ortega
04 Jun, 2019
Geoff grotkopf
24 May, 2019
Austin is very professional and thorough. Walks you through the whole process step by step and keeps you informed throughout everything. I would highly recommend him for your eviction needs.
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Jeremy dokmonovich
24 May, 2019
Austin is a straightforward and honest guy. I would definitely recommend him to friends and family.
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Kaleb trejo
24 May, 2019
Mr. Hartley is easy person to talk with. He gets right to the point and gets things done accordingly! He was very professional when he works and I would recommend him to anyone in need of his specific services!
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Richard ogunade
24 May, 2019
Mr. Hartley is a great lawyer. It was great working with him on my case
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Nykitia ledbetter
24 May, 2019
Austin is a man of integrity. He made sure he was honest with me through my whole process and what to expect. If I was not happy about what was taking place he made sure to work hard to find a better resolution. Definitely will be recommended to family and friends also if ever needed again, I will not hesitate to return. He remained professional and stayed on task entire case.
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Aziz haryani
21 May, 2019
Syed z
16 May, 2019
Very good experience with Mr. Malik. He provided me with very useful information and advice.
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Mirna escobar
12 May, 2019
Isa rios
01 May, 2019
Mr. Adam has been my lawyer for over 7 years. First him at Petty Law and now his team at Malik and associates has always been extremely professional, diligent, and hard working when it comes to my case. They have always given great advice and are always available to talk about any concerns. Would recommend 1,000%!
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