Reviews

They did a great job. I was pleased with the thoroughness of their work and the settlement they got for me.

I can not express how much I appreciate Marc Whitehead and Associates Attorney at Law. Everyone from the intake legal team to the legal representative on the day of my hearing were all prompt, compassionate, and professional. If you are searching for a law firm to represent you in such a difficult process of getting approved for Social Security benefits, I highly recommend March Whitehead and Associates! Again, thank you so much for everything!

I utilized this firm after doing much research. In my opinion they did a very good job. I would definitely recommend utilizing this firm yourself. I do not believe they would let you down. My experience was totally positive.

Before I phoned, I had been looking for a law firm with a high rating and in going through the Google reviews, I laughed-off a one-star review, below, from someone who left a comment about "the person who answered the phone". The funny thing is, I wasn't laughing after I had a very similar experience. A woman who answered the phone (or intake line) when I first phoned was monumentally unprofessional and mostly, just plain rude. She seemed to be erroneously "proud" of the way she barely allows a person to get a word out before she interjects, interrupts - repeatedly - or talks over you at every turn in a kind of bored but superior and 'let's-get-this-over-with' attitude. (I wondered if they could really be THAT busy to where intake becomes rush, rush, rush and robotic)? After a few minutes I had enough, and decided to look elsewhere. I figured that if THIS was the best they had to offer as "first contact", then I presumed the partners or attorneys are/were not very knowledgeable about who they hire, so how could they have an inkling about how they handle cases; or, that they just didn't care, which was worse. Within my continued search for another firm, I came across this one yet again, and upon further reading the reviews, and going by the overall rating, I decided to call back and planned to ask if there was anyone else to speak to as I was fully expecting the same woman to answer. LUCKILY, another lady, "Edith" answered. Edith was very professional, well-versed and did not come across as an uncaring, rushed robot. (Let me interject that I was speaking normally and not going into any detail at any point, so the issue was not on my end on the first call). In any case, I left my contact information with Edith and was glad I had phoned back. The following Monday I received a call from "Dee" ... who, to my amazement, was much like the original lady who I had spoken to, and who did not seem to bother listening to ANYTHING I said. She, literally, kept talking over me. I will admit that I tried to provide her with more details than I had the Intake persons, but information anyone would need, such as the case type, the date originally filed, etc. After about four minutes of this mostly one-sided (her-sided) conversation, I informed Dee that I was not interested in their services, at which point she told me they were not taking any cases of the type I had (SSI) "anyway". Lol. Really? Could you not have listened to what I tried to say at the beginning when I was telling you what kind of case it was, and told me then, rather than playing "I can talk over you and more than you", DEE??? I hung up. In no universe anywhere, does one need to beg anyone to take their business. :) As it happens, it all turned out wonderfully in the end without this law firm. We had Judge Willy, who is very fair and fast, and the case was approved. -------------------------------------------- Mr. Whitehead, thank you for your note, but far be it for me to try and provide more detail of my experience than what I have already provided. I would suggest however, that if your concern is genuine, that you take a few minutes out of every week (possibly, five-ten minutes?) to call in as a client.

What an unprofessional company. Never even got to the lawyer because the ladies who answer are RUDE!

I'm not sure yet

I can't say I was pleased. Dee never returned a single one of my calls. I was pretty much hanging in limbo for a few weeks until I got a form letter saying they couldn't help me. This does not help the firm's image at all.