Reviews
Overall rating
Celestina gobin
02 Apr, 2024
Ernesto did a fine job of quickly and professionally assisting me with a mix up with the attorney assignment. This is my third time working with the company and I have nothing but 5 stars of praise.
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Avery johnson
02 Apr, 2024
Sham-tastic. My employers deducts from my pay for coverage through legalease. To date they've sat on my case for 4 months with nothing to show for it. Now on the eve of a trial with nothing to show for it but their routine runaround "we're upgrading the priority of your case" be wary of this company
Edit 4-8-24: just today one of their representatives reached out to gather information. To this company's credit there are some whom genuinely seem to care about those this company is meant to serve. If their attorney search for my case wasn't as spotty I'm sure this company may have provided viable assistance but for my case I simply cannot overlook the absurd timetable (contentious family Law matter. Any legal professional would tell you it is 10x more work to represent a man and counteract the associated prejudicial bias in family law. With how little time remains in this case an attorney simply does not have enough time to build a case of any form)
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Mary walker
01 Apr, 2024
Matt did an excellent job helping us and answering questions about continuing the service after my wife’s retirement. He was helpful, professional, knowledgeable and demonstrated high initiative, which we appreciated. The business world needs more Matts and less Trumps. Thank you for the great service and the high caliber customer service team member like Matt. We look forward to a long relationship with LegalEase. The Company truly values it's member-customers. A++
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Ro m
31 Mar, 2024
He was able to answer all our questions and very helpful.
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Ashley jordan
26 Mar, 2024
Michelle helped me to have such an easy experience. I am really unsure of the process and she reassured me ease and confidence. She explained the process in detail and seemed to enjoy assisting me. Thank you Michelle for your help, what excellent customer service you provide.
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Christopher moore
26 Mar, 2024
Very helpful and informative
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Jeffrey saddler
26 Mar, 2024
Arash e
25 Mar, 2024
Avoid spending money on this service through your employer or yourself. I wish I could give minus one or minus 10 instead of one star. Totally useless service that is provided through my employer Life Point. As a physician I called just to ask one question and not a case. And simply what was said that it is not covered while in the website they have said we can cover you for any in and out of network attorneys. Totally: "Lawyers= Liars", fits them the best!
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Zachary witcher
25 Mar, 2024
Jerry ruffino
22 Mar, 2024
I called legalese for the first time today.
What a pleasant experience.
I was talking with Michelle
She answered each and every question my wife and I had and guided me through the whole process.
Thanks Michelle 😊
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Tatiana medina
21 Mar, 2024
Member Services Agent Malik O’Neal was very polite and very helpful in resolving my matter as requested. Thanks again for being understanding and efficient! :)
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Gail lv
21 Mar, 2024
As a first time user of LegalEASE, I am very happy with my encounter with Jose. He was very helpful, friendly and detailed as to what to do and expect to happen as I navigate the use of this service. I will definitely refer this service to everyone if it is being offered by your employer. It saves you a lot of time trying to find help for your specific needs.
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