Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Highly professional and responsive staff who provide excellent client communication and support
“Monsour Law Firm has exceeded all my expectations as my legal representative. The staff and attorneys are extremely responsive to all concerns and questions.”
2
Successful in achieving favorable settlements and outcomes for clients
“They went above and beyond to get the job done. Christina was very descriptive and informative throughout my process.”
3
Caring and compassionate approach towards clients
“This firm really went to bat for me and my case. They were extremely thorough and made me feel like a person, not just a number.”
4
Knowledgeable and experienced attorneys who fight hard for their clients
“Doug Monsour hired me as a Legal Assistant...He and Katy Krottinger were wonderful bosses and taught me a lot about the legal field.”
Cons
1
Inconsistent communication and delays in case progress for some clients
“It's been 4 years on a minor case. I've been given the run around. And it's starting to get frustrating.”
2
Lack of responsiveness to client inquiries and concerns in certain cases
“Phone hangs up every time I call" and "No call back”

All reviews

star star star star star
31 Aug, 2024 by Anne gossett
star star star star star
21 Aug, 2024 by Mike szawronski
I worked with McKenna and every time I had a question she was always there to give me an answer never had to wait.
star star star star star
08 Aug, 2024 by Meshell horton
star star star star star
07 Aug, 2024 by Britney f
I want to thank Mr. Jim Gossett associate attorney as well as Mrs. Christina Jeter at the Monsour Law Firm. These two individuals were the epitome of great customer service. I was treated with a great deal of respect as their client. My case was a small car wreck case with minimal injuries sustained but both parties worked around the clock to make sure I received adequate compensation. The lines of communication was extremely important to me and every time I reached out they were both available and always provided me with a prompt and efficient response/solution. Monsour Law Firm made me feel like I was apart of their family and always reassured me that I was in great hands. God forbid that I am in another accident but I wouldn’t want any other attorney or law firm. Thank you Jim and Christina for all your assistance!
star star star star star
01 Aug, 2024 by Tyler cone
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Best lawyers in Longview, TX

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star star star star star
03 Jul, 2012 by Cj
jeff is a honest , loving compassionate lawyer he is the best crimimnal lawyer i have met yet.
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star star star star star
20 Aug, 2010 by Gabe
I HAVE USED MELBA TWICE IN THE PAST 4 YEARS AND HAVE BEEN VERY PLEASED WITH HER WORK,SHE IS VERY KNOWLEDGEABLE AND QUICK, AT THE SAME TIME VERY COMPASSIONATE TO ME AND MY FAMILYS NEEDS.I WILL ALWAYS USE HER FOR FUTURE LEGAL ADVISE AS WELL AS MY LEGAL MUSCLE.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Longview, Texas?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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