Reviews

When I filed with Coats and Todd, I had just put in a claim for disability. I had had two knee replacements in two years and retired at 62, because I was not healing as fast as I expected. I found out my case was complicated by my obesity, Type II Diabetes and partial paralysis on my right side due to an old recreational vehicle injury. They collected my doctors' names and numbers and went to town gathering up my records, surgery records, MRIs, etc. After I was turned down the first time, they very aggressively pursued my appeal. SS sent me to another doctor and did much more imaging. Then . . . they sent me a check for my back pay and started paying my claim. I did not even have to appear in court. I feel my attorneys stayed right on top of it the whole time. I could not ask for better service.

Everyone at Coats & Todd is very caring, helpful, knowledgeable and professional. They kept me updated on my case as well as letting me know what to expect with my case and hearing. Catherine Coats is very warm and caring with a lot of expertise in disability cases and hearings. I received a favorable judgment at my hearing and I will receive 2 years back pay thanks to Catherine and her staff. I highly recommend this law firm. Thank you Coats & Todd!

Thank You Coats and Todd for helping me with my claim. I cannot express to you all, how greatfull I am with words. I thank you for giving me a new look on life and that there are good people who will help you in your time of need. Thanks for all you do...God Bless You All !!

Dedicated, hard-working, compassionate

I have hard many good things about this firm. I see that there are a lot of good reviews. I would have liked to have to have used them on my Disability Claim, but for some reason they seemed uninterested in it. I left numerous messages, received a phone call from them, explained the whole situation, but they never would correspond after that. Guess they didnt need the business.

To be very honest it has taken me a long time to fine the words sufficient enough to express my sincere thanks and gratitude for what the firm has done for me. I had an active disability claim with the V.A. with regard to lung cancer as a result of exposure to agent orange in Vietnam Nam. For some reason I was decreased from 100% disability to 0%. I went through grueling experience of trying to dispute the error on my own and was getting nowhere. When I thought I had nowhere else to turn I saw the television ad for Coats & Todd and was really impressed with their professional presentation. I sent them a letter with my complete medical records. I one day I heard from their office. I was very fortunate to have Mr. Coats himself, to take on my case. Words express what a sincere, honest and caring person Mr. Christopher Coats is. He is a true gentleman. In one month I was able to get my complete benefits back. I am so thankful and happy I chose this firm and I sincerely appreciate all that they have done for me. God Bless them!

She's a long, tall fiery redhead that clearly knows what she's doing...but there is a softness and warmth in her eyes and voice that totally put me at ease...and that was her mission...to put me at ease the day before our appeal hearing. I was turned down for disability the first time which of course is devestating. I got a different attorney for my appeal and choose Catherine Coats bc of her soothing commercials about how I've worked all my life and it's my money....it took 2 years for the appeal hearing date to come up and I was a total nervous wreck the day before bc I am fighting for my life and well being. She called, apologized for not calling earlier in the day and for allowing me to be nervous but WE WILL WIN YOUR CASE TOMORROW!!!! She said, "I want you to sleep well and just know that I got this and I won't leave without the win and Medicare as well." What attorney does that?? I DID sleep well and we did win with backpay going back 3 1/2yrs the next day. And the judge admitting error the first time around and felt bad!! So...I am a very happy client and she was amazing in the hearing room...pointing out pragragh this and page that....the judge couldn't keep up and the state's reps never said anything but agreed with Catherine's findings. I will tell everyone I know what a wonderful attorney she is and I- for one...truly appreciate her. She promised me total follow thru till I get my money and I have no doubt she will. God put her in my life and lifted this heavy 4 year burden off of me.

I am very disappointed in my experience with Coats & Todd. I read so many wonderful reviews too. I find myself suddenly VERY ill. My story is much like many others. With the lose of my health came the lose of a job, health insurance, all of my 401K, a car, and now I face bankruptcy, and/or the lose of my home. I need help with finding healthcare assistance, understanding what disability or SSI benefits are even available to me, and so much more. I called Coats & Todd, they had an "intake specialist" take down my information. (including 15 years of work history that I gathered for them) After, an hour on the phone I felt they would be helping me understand what to do next. I was told someone would call me within 48 hours. My entire well-being at this time to wait for this phone call. They did not return my call. I planned to call them first thing Monday. I get my mail, there is a letter stating they can not help me because I do not have ongoing medical care. I TOLD THEM I DIDN'T EVEN KNOW HOW TO GET THE HEALTH CARE ASSISTANCE. I told the "intake specialist" that I needed their help to understand what is available to me. I was assured they would be "here to help." I was also assured a phone call in 48 hours. Instead I get a very wordy letter stating they can't help me right now. I can not even begin to explain how hopeless I felt when I read that letter. I immediately threw up. (Note: throwing up is very very bad for my condition) I need to see a specialist that without insurance I can not afford.(obama care in the state of TX does not help the unfortunate) I knew nothing about Medicare, or Medicaid. I have worked all my life, even when I was diagnosed with other conditions. I did call to ask why they didn't just tell me over the phone when I initially called that I needed to take other steps before I can apply for benefits. I explained I felt that if I had this information explained to me initially than, I would have had that time that I had spend waiting on a phone call to do those things. It is so very important that this move as quickly as possible. As an SSI attorney's office you'd think they would know this. So, now they have also wasted my time. Time is not something I have much of right now. It was explained to me more than once that the person I was talking to was an "intake specialist" and they didn't have that information. I could leave a message for a case worker if I wanted to. I said "please I really need to speak with a person". she was kind however, the answer was still you can leave a message. At this point, you don't want my business. You don't want to help me. I was then Done. I need to feel like my attorney's care. I felt like just a #. I felt like I wasn't important to them, or worth their time to help. Naturally, I called a different attorney's office. Where I talked to a "legal assistant" this person gave me the information I needed to know about healthcare assistance, let me know that I have to apply for SSI before anything else can begin. They are going to overnight me a packet of information with step by step info. I got so much information from a 30 min call! I learned so much, I feel there was absolutely no reason the person who "takes information" at Coats & Todd couldn't have told me the same information. If that person has to be a "legal assistant" then hire legal assistance's that is your business for crying loud. I don't want to talk to a "message taker" when I call a lawfirm. This is a money hungry office, I have been in the work field long enough to know this. Careful if you choose to call them. It is highly likely they will waste your time. When you're dying you take a waste of time pretty hard!

I must first admit that I was referred to Brandon Rasley on a not so easy situation I was going through. Here are the Pros and Cons during my experience... CONS: My case was drawn out (major lack of cooperation from the other party) but it would have been nice if Brandon pushed harder (more than he did) to get the case resolved. In reality, Brandon did push hard, but I was just ready to get everything resolved and couldn't because of the other party. PROS: From our very first contact, Brandon was very kind, open, generous, understanding, and wanted to "fight for me". Rasley Law Group was organized, supportive but not persuasive to where I was not doing something I truly didn't want to do. It was nice to know you had a group knowledgeable of the the law and court system but allows you to be in charge of how you wanted to approach matters of your case that you felt was important. I have had experiences with other attorneys before but Rasley Law Group is the best and knocks them out the water. You can't bet the price for the high-quality level of support, advise, attention, quick turn-around responses, and honesty you will receive. If Rasley Law Group ever needs me as a reference, I would honored to do so. :-)