Reviews

I filled out the online form to get a consultation from Mr. Deck. He returned my call very promptly the next day himself. He actually was very nice, understanding, and had a willingness to help. However, that was the last time I heard from him. This is probably not his fault directly, however, my horrible experience is a reflection of the firm: After my consultation, I advised I would need some time to determine if his firm was best for me. I decided it was after about 3 week, and contacted his firm. I spoke to a "Nicki" at that time and advised I was ready to hire Mr. Deck for his services. She advised that he was out of the country ( I forgot the location that she mentioned), and that he would be back the following Monday. I left her my info and she said she would have Mr. Deck call me back that Monday. I received no response that Monday. I called the next day and received a VM. I don't like leaving messages, so I decided to try again at a different time in the work day. I still received the VM. I decide to wait another day in hopes my previous call was just going to be returned. I received no contact that entire week. Last week, I called during the middle of the week, at another time frame during business hours...no one picks up. At this point, I decide I would not want to work with a firm that does not pick up the phone during operational hours or return calls. Today (a week later), I realized I still need to hire a lawyer for services. Before looking for another, I decide to try Ryan H. Deck again, in hopes I would get a chance to review our previous agreement ($600.00) for retainer & court documents needed. I called around 3:20pm and got an unknown female to answer the phone. She advised Mr. Deck was not in the office. I advised that I never received a call back and needed to see if I could still hire Mr. Deck for services. I advised the last time I spoke with someone, I was told he was out of town, maybe Mexico or something, and that he would get back to me. She told me she apologized and had no record of my call but that she would get the message right to him. Around 4:30, (while in the middle of my work day), I received a VM from the firm from Nikki. She was obnoxious, saying that I don't know what I'm talking about saying that Mr. Deck was out of town and that he hasn't gone anywhere. She also re stated that I never called before so there was no way to return a call that was never received! I couldn't believe what she was telling me over VM, as I am a senior world-wide customer service manager for a very well known entertainment/gaming company. When I called back (5:12pm cst - after business hours), Nicki answered the phone again. I told her who I was. There was a long uncomfortable pause and then she asked who I was again. I told her again and explained she left a VM for me returning my call. She said, "Oh, I called you back but there was no way for us to call you the first time since you never called in the 1st place..plus He was never out of town to begin with." I explained that I did call weeks ago and how a rep (which was her) told me he went out of the country and I think they said Mexico but I was not sure. She told me "no, he hasn't been anywhere like that before". I advised that where he was or wasn't really didn't matter and that I just need to know if he could still provide the service I was requesting weeks ago. At that point, she shot out a list of the services, and fees that he will be providing to me and that I need to pay $1000.00. I explained that was not the amount we had agreed to. She re-iterated the same amount and stated that it what it is. At this point, I told her never mind and I will hire someone else. Mr. Ryan H. Deck may be an awesome person & lawyer, but he has incompetent and unfriendly staff as gatekeepers who are definitely costing him business. - This will get posted on other feedback pages as well

"Ryan Deck evaluated my situation, went to work, and my case was dismissed in just a few months.." Corey Gillespie, Round Rock TX.

Ryan is an excellent attorney. I have worked with him on several cases and always found him to be insightful, well prepared and appropriately aggressive. This is the guy I would call if I were arrested.

Tyler Deck assists me with not only my personal but also corporate tax issues in an intelligent and insightful manner. The care and attention Tlyer renders, is like no other and he's very likeable. I recommend him to everyone with or without issues.

Ryan Deck is a very knowledgable and competent attorney. His representation helped me acheive an outcome that exceeded my expectations. I would highly recommend having him in your corner. He will go out of his way to do the right thing for his clients. Thank you Ryan for your expertise! NACR

Ryan is one of the best criminal defense attorneys I have met, anywhere. His skill, knowledge and professionalism are unsurpassed. I met Ryan through my daughter who was facing serious felony and misdemeanor charges. Ryan was court appointed. After speaking and seeing Ryan in the court room I knew he would do everything possible in her defense, and he did. Ryan got the felony dismissed along with most of the misdemeanor charges. I would, and will, recommend Ryan to anyone who is in need of a criminal defense lawyer. Thank you Ryan! Grateful Parent, DJ

Ryan was outstanding in his handling of my case. The thing that really got me was how well he listened to me, my wife and my family. He was there when I needed him most, he is one of the best guys around.

Ryan is amazing! He cares about his clients and is always available to answer questions. He answered every question I had and his assistant was always very helpful. I would recommend him to anyone. He is a great attorney!

Ryan is a fantastic example of unbiased law oppurtunity. He's fair, and to get to the point he always gets the job done.

good down to earth attorney