Reviews
Overall rating
Steve ramos
25 Jan, 2023
Vanessa mabry
21 Jan, 2023
Maria vera
18 Jan, 2023
Pete perez
11 Jan, 2023
I am so happy with the results Neil and his team did an exceptional job. I couldn't be more happy with the performance
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Natalie thunderbolt
05 Jan, 2023
Case opened in April 2021/Still pending (as of Jan 2023).
*Probate matter*
UPDATE: Following my initial review at the beginning of January (below), the firm reached out to apologize and offered to cover the remainder of our case expenses until completion. Since then, they have followed through. I was told the issue was with the probate court, although I could not verify that. Since, I have only been in correspondence with my actual attorney and things have been moving at a faster, more deliberate pace. Gave 3 stars for their effort to make things right, but wish it could have been like this at the start of my representation.
I've been with this firm since April of 2021.
Some things went well in the beginning. They were responsive and seemed like they would be there for our family, but unfortunately, poor communication (in all forms), excessive billing, and careless case management became all too prevalent. Clearly not a military-friendly law firm given some of the commentary and treatment I observed. Support and pandering to opposing counsel and repeatedly lied to, as well as belittled by their paralegal. Unprofessional. Asked to keep secrets from my family and other staff members. Rarely dealt with my "supposed" attorney (their paralegal does all the work), nor was I provided any solid counsel regarding my case (and whether I agreed with certain actions or if alternatives could be discussed). They basically filed motions without explanation, lied to me about the "requirements" for my case and billed me. Just found out yesterday (via the courthouse) that they made mistakes, lied to me again, and promptly billed me for it.
At this point, our family has now grieved the losses of 3 members in less than a year. We are in the middle of yet another PCS move with two small children to raise and a job change. I'd like to think they can't be this inhumane towards one family, but I do find myself looking over my shoulder as they strategize a thousand ways to pick my family apart and take any money we have left. I do not post reviews often and am a fairly reasonable person, but this is more than just getting a bad haircut.
Advice to others:
If you're not a client and care about your family/sanity - AVOID this law firm (especially any military members--they do not care about your timeline/duties).
If you are an existing/former client - Document every encounter and interaction. Check the Bexar County portal (registry of actions/smart search often). PROTECT YOURSELF, YOUR CASE, AND YOUR RIGHTS by reading the Texas Disciplinary Rules of Professional Conduct, the Texas Rules of Civil Procedure, and the grievance and ethics procedures on the State Bar of Texas' website.
*Updated rating and review to follow at the end of this month.
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Justin pruski
05 Jan, 2023
Michelle fedorka
04 Jan, 2023
John Hunter is my hero! This is the 2nd time he has represented me, and I cannot be more ecstatic with his work. His attention to detail and knowledge of the laws and system are impeccable! I was given a really great offer this time around, but I put my trust and faith in him to get me the better outcome. Go see him!!!
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Alfred gonzales
28 Dec, 2022
I had a lot of choices for legal assistance in my situation, but deciding on Anthony and his team was the best choice I could have made. Anthony Bancroft and his staff, especially his paralegal Brandy Braly , were very attentive, straight forward, and helpful in every aspect, and I felt felt as if I had a trusted friend in them thru the legalities of my divorce. I highly recommend anyone to consult first with Anthony when searching for a lawyer.
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Nate
30 Nov, 2022
No help when I called about my situation I was told go look somewhere else then hung up on it was a unprofessional way of treating someone looking to hire a lawyer
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Roxanne martinez
16 Nov, 2022
Chase Butler was my son's attorney. Communication was horrible. Charged 7k for no action taken. After 5 temporary order hearings he signed off on temporary orders without getting my son's signature on the orders and didn't fight for him. He does not review paperwork as other party added for my son to pay her attorney fee. Some hearings Mr. Butler was late, did not show or ask to have the hearing dropped. This was the worst experience ever. I recommend running and spend your money on an attorney that will let you know whats happening on your case and have your best interest.
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Corey stone
27 Oct, 2022
Derrick robinson
19 Oct, 2022