Reviews

In one week, I have recorded at least two Fair debt collection practice violations from this company. First, attempting to threaten to pay off a debt that was past the statue of limitations, and the other was illegally attempting to process a payment without my permission.

Apsalute fraud. I have had same experiance company just sent to my credit I have never been contacted or called what a load 50 buck to scum on earth. Why can u do anything about company's like this.

Unable to pay using the number listed on the mailer. Asking to speak to someone results in hang up.

The guys who work here have very small peeners

Terrible the worst company to do business with.

They are currently suing us for my son's $1300 ER bill. My 16 year old boy had a stroke and we took him in immediately when I noticed his facial paralysis. At the same time my daughter got injury in sports and I was hit with another $2000 ER bill. I was paying mutilple doctors offices minimums payments for several different department cost because the way they divvy up the accounts is ludacris. They will only accept $250 aonth payments on the $1300 bill. I have paid $500 and miss this last month because of unforeseen income issues. It's been 2 weeks since the due date and a process server showed up again, last night and served my 12 year old daughter while I was at the grocery store. They are EXTORTIONISTS, plain and simple. They have zero regard for financial situations or familial obligations. OR even the fact that most of these are medical bills, which is when people are at their lowest and typically are without income or it's been drastically compromised. They set the minimum payments too high on purpose so that they can obtain judgments and garnishments. I am not trying to shirk my obligations but $250 is too high and they don't care what you have to do to get the money to them or how much stress it causes. For god's sake if you are injured in Utah, even if you are bleeding out, call the ER first to see if they contract through these shysters.

I unfortunately have had the privilege of dealing with a multitude of collection agencies in my short life thus far. Mountain Lane Collections is by far one of the easiest collection agencies to deal with. I never had harassing phone calls from them. When I did call in to take care of my account, the person I spoke to (I think her name was Christina) was more than pleasant. She was very willing to help me out in any way she could. I would have rated 5 stars, if it weren't for the $7.50 processing fee. I understand that most places have processing fees to take payments over the phone, but generally if you have a bill in collections it is due to limited funds to begin with. I will pay the 44 cents to mail my payment in and buy myself a burger with $7 I saved!

Horrible place they are reporting bad on my credit my name is on the judgment but they will give me no info on my debt. looking into legal action '

It's a scam. Don't pay anything. I got a letter in the mail stating that I was $300 in debt that I didn't even know about. 100% scam. I did my research and they are just out for your money. What a joke!

This company is nothing but scam artists...they collect your information to call you...when you offer to look into the information they provide you to see if you do owe money they threaten you.... won't send an invoice and have wrongfully charged me when an account was paid in full....they also reported this false information to the credit bureau when account was paid in full .....they are complete frauds!!

No letters, calls, email, faxes, warnings of any sort. Just destroyed hard earned credit.

I also was not informed that I owed anything until I heard from them. Nothing in the mail or email. I will attempt to settle with those I owe before I give the collection agency any of my hard earned money.