Reviews

Scum o the earth.

Representative are polite most of the time, but some times It is hard to reach them you got to call them few more times. And, they say they 'hired' another 'Law office' to do handle certain case, but basically they just kick the ball back and force between the 'two': "Oh we can not do this, contact them, they are handling blah blah blah.." "No we are hired by them, we can not/dont have the ability do this ...".

I am the collections manager for Gold Cross Ambulance and have had the pleasure of working with the fine people at Mountain Land Collections. I know collection agencies get a bad rap sometimes especially by those they have to go after. I have worked with many collection agencies that are not professional or kind, but the people at Mountain Land are compassionate and caring people. They have a job to do and do it in a kind and professional way. If people would work with their creditors and be honest, they would not end up with a collection agency. Communication is the key. The only ones we turn over to outside collections are those who ignore our requests to contact us for payment arrangements or a hardship write off.

A $40 bill from this place I didn't even know about has lowered my credit almost 70 points two years later. I paid the bill immediately when I heard about it, asked advice from 'Vicky', and no help or advice was given.

I had recently gotten a call from mountain land collection agency regarding a med bill that I had no idea I had. The day that the first payment was to come out I had an emergency c-section and of course they freaked out like i was lying and called me the day that I got out of the hospital demanding the payment be payed that day or they were going to send me to the attorneys for collection if i didnt pay that day. i told them i couldnt afford 150 dollar a month payments at the moment and asked if i could give them $25 payments till i get back on my feet. they refused and said that 150 was the lowest they could get it. i couldnt do it so of course they sent me straight to the attorneys office. VERY BAD SERVICE, VERY RUDE AND INCONSIDERATE WORKERS.