Reviews

Overall rating

star star star star star
4.4 163 reviews

Sana kamal

star star star star star
22 Jan, 2025
We came here to take passport pictures @11:00am, and there was only one associate working. She told us she’d help in a couple minutes and told us to stand on the side and proceeded to help 4 people after us. about 15 minutes go by then she lets us know she can only take the picture but we’d have to come back to pick it up, we also let her know that we had an appointment and needed the pictures done ASAP. She should’ve let us know that she couldn’t help us the first time or let us know that it would take longer than the few minutes she told us. So unprofessional and wasted our time. We always go to this location because they take 10 minutes max to help us out. This store and associate need to do better.
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James simpson

star star star star star
07 Jan, 2025
One guy working today (1/5/25) - with SEVEN customers waiting in line - and his priority is to be straightening up boxes and changing the trash bag out etc., Literally ANYTHING except for helping people that are in line!
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Aj parikh

star star star star star
07 Jan, 2025
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Kristin hilgart

star star star star star
12 Dec, 2024
I've had so many good experiences at this store! The staff has always been so kind and patient and helpful. They are so quick to serve people that even when they are busy the line goes quickly. Thank you so much!
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Anjali shah

star star star star star
14 Sep, 2024
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Veronica c

star star star star star
14 Aug, 2024
Great customer service. Employees are pretty friendly, just of their employees, Pam in the morning seems low in enthusiasm. Overall good experience!
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Dac

star star star star star
24 Jun, 2024
AJ new owner and Jasmine associate were courtesy and pleasant. Contacted this location to see if USPS package can be dropped off since post office was closed. The caller responded absolutely and the minute I walked in was greeted and asked if I were the person who called. I was helped immediately along with securing the right packaging with ease and later learned he was the new owner! Service impeccable! This is my friendly neighborhood UPS Store. A+!
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Nandish gupta

star star star star star
04 Jun, 2024
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Mohammad aboabdo

star star star star star
29 May, 2024
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Ronald columbie leyva

star star star star star
23 May, 2024
Nice People with a lot of patience. Thanks for your service
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John helmick

star star star star star
21 May, 2024
Prompt service Very helpful
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Rannon abdulhamid

star star star star star
08 May, 2024
I recently visited this UPS Store and had the pleasure of being assisted by Taj. I must say, Taj was incredibly helpful and patient with me throughout my visit. He took the time to address all my questions and concerns, ensuring that I had a smooth and stress-free experience. I truly appreciate his excellent customer service and would highly recommend this location to others. Thank you, Taj, for your outstanding assistance!
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