Alicia Ann Hilger, experienced Foreclosure, Litigation attorney in Norfolk, VA with 302 reviews
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Lawyer credibility rating system is an internal lawyer evaluation system developed by the company based on a comprehensive analysis of more than 10 indicators. The rating can range from 0 to 100.
Below Average 18,73
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Alicia Ann Hilger

580 E Main St Ste 600, Norfolk, VA

star star star star star
3.5 / 5
Google Maps
3.5
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Google reviews rating
302 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Overall rating
star
star star star star star
3.5 302 reviews
Google Maps 3.5

Christina

star star star star star
10 Feb, 2025
We couldn’t have asked for a better law firm. They are diligent, honest, and experienced in the services they provide. These hardworking, compassionate professionals should be your top choice for family and personal injury law. Eternal gratitude to Chris and Sandra. I highly recommend this group! Amazing!!!
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Lane wilder

star star star star star
28 Nov, 2024
Google Maps

Patrick gamble

star star star star star
20 Nov, 2024
George and his staff, are FANTASTIC. If I could, I would rate them higher. I was treated with respect, and patience. Sandra, is kind, and thoughtful. I felt like I was family. They always had my back. This firm is the best.
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Top review highlights

Pros
1
Exceptional customer service and client care from the legal team
“George and his staff, are FANTASTIC. If I could, I would rate them higher. I was treated with respect, and patience. Sandra, is kind, and thoughtful. I felt like I was family.”
2
Highly effective and successful in achieving favorable outcomes for clients
“George Albiston came highly recommended. I immediately sensed that Mr. Serpe was an extremely capable and professional attorney whose sole objective would be to look out for my best interests; and that's precisely what he did.”
3
Excellent communication and keeping clients informed throughout the legal process
“They kept me in the loop with everything going on and gave honest advice. I am very satisfied!”
4
Personalized attention and tailored approach to each client's needs
“They have consistently gone above and beyond for their clients, working tirelessly to ensure that they receive the Justice and Compensation they deserve. Their dedication, attention to detail, and commitment to their clients set them apart.”
5
Highly knowledgeable and experienced in personal injury and other legal matters
“Richard Serpe and Cindra Dowd are fantastic at what they do. Dealing with insurance companies after a car accident can be such a headache, but it really doesn't have to be!”
Cons
1
Difficulty in reaching the firm and getting timely responses
“I've been trying to reach them but they don't answer my calls.. how am I supposed to get in touch with them??”
2
Questionable collection practices and lack of transparency
“They garnished my entire payroll fo”
3
Potential for favoritism and unethical treatment of employees
“They definitely show a clear sense of favoritism and underpay you. They had no clear reason to fire me less than a month being there and barely even trained me but expected me to learn everything.”
4
Difficulty in resolving issues and getting satisfactory responses
“I called numerous times and sent several emails with no response…then revealed notice to appear in court regarding a debt payment that I was attempting to arrange to pay.”
5
Lack of professionalism and poor customer service in some cases
“Unprofessional they put you on hold on the phone and then they hang up on you.Some of the staffs are rude and one of the lawyers do not want to help you and they will not return your phone calls.”

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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Norfolk, Virginia?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
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  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
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  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
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  • List of Questions:
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  • Personal Identification:
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  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
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  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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