Reviews

They stole my money and never returned it. I switched banks and missed one payment to them without realizing. As soon as I found out I paid the missing payment. I declined auto pay as I only owed them one payment; they stole a second. The only way we could ensure they didn’t take more was to cancel my card as compromised. I worked with Hal who then assigned Chris as my worker. I think I still have the texts in case they ever start that class action against them that I have been waiting to join. Steer VERY far away from this company!

They just pay anything for a debt that was never verified. I signed a retainer and they came after me for imaginary money.

I have a collection and iv tried to call and pay it numerous times and they hang up every time , then they keep calling me and leave voicemails all with someone different name every time .

I got a one Day warning to pay a bill I paid it that night and it's still been on my credit for over a year. They are crooks.

I got to their system and found out why and they didn't even know what the reason was.

The business I work for had an account assigned to OLIVIA PALOMARES. We agreed on a payment plan and made the first two payments as scheduled. I received an email both months with aggressive undertones tell me to pay the debt. I had to respond twice to tell her we were ALREADY on a payment plan with her and that one more threatening email and I would stop payment. We stopped payment on the third month when the third email came in. In the past I used my personal cell phone for work. The company is now closed and when I told her she was calling my personal number and can email the company she start rapidly repeating "Are you going to return my email?!" Not allowing my to explain further. This kind of behavior towards a person who is not personally responsible for the debt in collections is completely unacceptable. She should be the most professional person if she is being entrusted to represent your company with OTHER COMPANIES. Our company used debt collectors too, and I am sure there will be companies in my future who will also use debt collections companies. I will be 1000% sure to mention the poor unprofessional behavior of your representative.

I’ve asked Caine & Weiner for debt verification letter they said they can only give me the bill. I said no you have to give me the written authorization showing that you have the legal right to collect for the debt and they have told me I don’t have the right to see that I’ve asked for the letter showing that the creditor Legal authority to collect on the step

Angela Hall helped me and she was nothing but nice! I felt comfortable to ask anything that I needed.

Bruce Whitley have been very helpful and understanding.He has been patient on me and helped structure payments without straining myself.He acted very professional and courteous,Appreciated Sir.

Because of MY very bad decision, I wound up with a collection item and Caine & Weiner handled it for the creditor (because of many bad decisions, I wound up with a bunch of collection items). In talking with these various agents, some proved themselves to reflect the sad reputation of bill collectors, but my experience with their firm was the exact opposite. I was helped by Leslie and I felt like she knew what I was going through but was patient with me and showed understanding. After it all, she made the process of taking care of the debt much easier than the other collectors did and certainly didn't have any sort of take it or leave it attitude. She was a pleasure to work with, and deserves to have a great 4th of July!

Alyssa Hudson was amazing and very helpful