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17 Aug, 2021 by Jalon
Unfortunately I have to leave a star ….Please save your time and money , dishonest and does not respond I have waited over a year after paying him in full for service and can’t even receive an update , I have sent emails , text(left on read ) , phone calls and certificated letters !
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01 May, 2019 by Me
The worst lawyer!!! Does not respond to any emails/calls. I had a great friend of mine pay for me to get my record erased. Which that person payed over a year ago. He told us the process would take a few months at worst , like I said it's been a year. We call him and email and no response on the expunge status. Basically took the money and ran. It's hurting me bc it's my record and hurts that person bc they wasted their money
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28 Jan, 2019 by Deandre
i spoke to the judge bout my case she told me to get with you bout me an you geting into court early in iam here in town ready to go to court ive been having truble geting to court
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18 Aug, 2023 by Lisa mills
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14 Mar, 2022 by Garrett henning
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14 Mar, 2022 by Garrett
I was sued over a $1,000 medical bill. I would much rather have appreciated my attorney telling me from the beginning go ahead and pay the invoice. My LegalShield membership turned me on to Tim's firm. A paycheck was soaked up for almost the same value as what I settled on over a years time. The day before trial Tim told me I should go ahead and settle. I could type a five page article on why not to use the firm but I'll leave it at, good luck if you hire Tim.
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04 Sep, 2024 by Monty cline
If I could give this law office zero stars, I would. My experience with the Law Office of Kelley F. Whalen has been nothing short of disgraceful. I initially chose this firm based on its advertised participation in a prepaid legal plan, only to be met with an appalling level of unprofessionalism and rudeness from their staff. Firstly, the staff answering the phones are an absolute disgrace. From the moment I first called, I was met with a level of rudeness that was totally uncalled for. It felt as though they were going out of their way to be unhelpful, with curt responses and a dismissive attitude that made it clear they had no interest in assisting me. Despite the fact that the Law Office of Kelley F. Whalen had publicly committed to accepting clients under the prepaid legal plan, they flatly refused to take me on. When I inquired about their participation in the plan and why I was being turned away, their response was a mix of evasiveness and outright contempt. It became clear that either the office wasn’t properly briefed on the terms of their involvement or simply chose to ignore them. I was left with the distinct impression that this firm is not only failing in its basic professional duties but is also failing to honor commitments it has made to clients and service providers alike. The blatant disregard for customer service and contractual obligations makes it clear that the Law Office of Kelley F. Whalen is a firm to be avoided at all costs. If you value your time and sanity, steer clear of this office. There are plenty of other legal professionals out there who will treat you with the respect and consideration you deserve.
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03 Sep, 2024 by Jeanette ward
I wanted to use them as part of my benefits at my company but they never responded to me after I sent over the information they requested. When you are seeking help from a lawyer you're probably already dealing with some issues in your life, and then to be completely ignored by those who can help you on top of that is unfortunate.
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26 Aug, 2024 by Cadece franks-sanders
I didn't want to give any stars, but it was required to leave a post. I received a referral for this attorney and I've advised them to remove them. I contacted them on 08/05/24 and was told I would receive an email and to complete and send information back. I completed it the same day. I followed up several days later only to be told during the 1st 10 minutes of the call my email couldn't be located. After finally locating it I was told someone would contact me. On 08/12/24 I sent another email requesting they destroy the information I sent as it appears they are either unable to assist me, or have decided not to assist me because I still hadn't received any contact from their firm. I wouldn't suggest them to my worst enemy.
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23 Jun, 2015 by Anonymous
I followed up when Ken after needing assistance. His pricing stated that the services would be a flat fee. When meeting with him, rather than speaking to me about my case, he frequently went off topic to speak about his campaign for District Attorney. After asking for a follow up on my case, he would persistently be rude and hostile to me. Not once was he proactive. I actually sought a second opinion for my case and realized I had made a poor choice. At the conclusion of my case, Ken said directly to my face, "I will never price these services at a flat rate again. It is just too much work with no payoff." I did not feel like he was an appropriate, empathetic counselor I was looking for.
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16 Aug, 2018 by Anonymous
Garrett does not answer calls, texts, emails, or messages of any kind and has not contacted me in 2 months. He only showed up to court today after one of the officials called asking where he was. He has given out fake address (like the one tied to this account of his) and will not say where to find him. He has failed to relay pertinent information to my case which could have serious implications on me. He is a terrible lawyer and is seriously sketchy.
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02 Oct, 2024 by Orlando
He may call himself an attorney but he is far from being one. After initially taking my case and speaking with great confidence that the issue would be resolved in less than 6 months, things quick dragged out to over 3 years and through this time, the only time jerel showed any a enthusiasm towards the case was when funds in the "Trust" were running low, after then I rarely heard from him until it was that time again to "Top Up" the account. jerel did nothing but take my money and waste my time, and he did it well because in the beginning he would string me along with good news to then getting billed again which became a vicious cycle. Many of the documentation that was sent out on his behalf always contained grammatical errors which I corrected and had resent so the defendants could actually take him serious. A lot of the research involving the case I did myself, no initiative was ever taken on this guy's behalf. Since I've made my case of not topping off my account he has yet to fulfill his word on getting the motion to dismiss signed by the courts, another simple task that was screwed up multiple times (confirmed by the court's county clerk and they even told me I should find another attorney, because a good attorney doesn't make mistakes like this, their words, Amy was her name.) jerel is not a man of his word, don't waste your time or money on this guy or his "firm", completely incompetent and unprofessional, take your hard earned money to a real attorney that will fight for you, not his checking account.
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Top Questions to Ask a Lawyer

When meeting with a lawyer for the first time, it's important to ask the right questions to understand their expertise and determine if they're the right fit for your legal needs. Here are some top questions to consider:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. What potential outcomes can I expect from my case?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  4. What is your approach to handling cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. Who will be working on my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the likely timeline for resolving my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What are the strengths and weaknesses of my case?
    Understanding potential challenges helps you prepare and sets realistic expectations.
  10. Are there alternative ways to solve my legal problem?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  1. Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing.
  2. Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case.
  3. Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association.
  4. Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, or Google to gauge client satisfaction.
  5. Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field.
  6. Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation.
  7. Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  8. Ask for References:
    A credible lawyer should be willing to provide references from past clients.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  1. Relevant Documents:
    Bring all documents related to your case, such as contracts, correspondence, legal notices, court papers, or evidence.
  2. Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and involved parties.
  3. List of Questions:
    Write down any questions you have about your case, the legal process, or the lawyer's experience.
  4. Financial Information:
    If applicable, bring financial documents like pay stubs, tax returns, or bank statements.
  5. Contact Information:
    Provide details of any witnesses or other parties relevant to your case.
  6. Personal Identification:
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  7. Pen and Notebook:
    Take notes during the consultation to remember important points.
  8. Budget Constraints:
    Be ready to discuss your budget and any financial limitations.

How Much Does a Lawyer Cost?

The cost of hiring a lawyer varies widely based on several factors:

  • Fee Structures:
    • Hourly Rate:
      Lawyers may charge anywhere from $150 to $500 or more per hour, depending on experience and location.
    • Flat Fee:
      For routine legal services like drafting a will or handling an uncontested divorce, lawyers might offer a flat fee.
    • Retainer Fee:
      An upfront payment against which the lawyer bills hourly fees.
    • Contingency Fee:
      Common in personal injury cases; the lawyer receives a percentage (typically 25% to 40%) of any settlement or award.
    • Monthly Retainer:
      For ongoing services, businesses might pay a monthly fee for a set number of hours or services.
  • Factors Affecting Cost:
    • Complexity of the Case:
      More complex cases require more time and resources, increasing costs.
    • Lawyer's Experience:
      Highly experienced lawyers may charge higher fees.
    • Geographic Location:
      Legal fees can vary significantly by region or city.
    • Additional Expenses:
      Court filing fees, expert witness fees, travel expenses, and administrative costs may be extra.
  • Estimating Total Costs:
    Request a detailed fee agreement outlining all potential costs.
    Discuss any additional expenses that may arise during the case.
  • Negotiating Fees:
    Some lawyers may be willing to negotiate fees or offer payment plans, especially for clients with financial constraints.
  • Pro Bono Services:
    For those who cannot afford legal services, some lawyers or legal aid organizations offer services at reduced rates or for free.
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