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18 Apr, 2016 by Mindy
Howard was very personable and seemed to truly have my best interests at heart. He went above and beyond the call of duty even coming and visiting the jail after my sentencing and came to visit me at the jail to make sure everything was ok. There were some complications after my release a year later....and he helped me solve the issue within 1 day.......Thank you is not enough!
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30 Nov, 2015 by Lori
Mr. Blackmon was my son's lawyer and he was Excellent through the whole thing. He helped my son go from 7 yrs. in Federal Prison to two yrs. I can say this is the lawyer you want in a drug case! He knows his stuff.
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27 Dec, 2018 by Erica
Dealing with a very difficult custody case and Alexis was very open to educating me on the processes and not getting irritated with me, when I would look up case law and ask questions. She has been very helpful in reminding me of the "Big Picture" when I would lose focus. She worked hard on the case getting results that I needed. I have recommended her to others for services and I can not brag enough about her empathy and exemplary professionalism when dealing with other attorneys and witnesses involved in the case.
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30 Dec, 2016 by Anonymous
A very caring passionate lawyer who cares about her clients and their needs
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11 Aug, 2016 by Joseph carlson
Great person and great professionalism!
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17 Sep, 2018 by Kelly willbanks
We recently created our estate plan with Makenna. She was incredibly helpful and made the process super easy! We loved working with Makenna and would recommend her to everyone.
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11 Aug, 2016 by Joseph carlson
Great person and great professionalism!
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20 Jan, 2016 by Anonymous
I was a client of Mr. David Urteago. The following brief paragraph is an objective review of my experience working with him: Mr. Urteago is the definition of the word "attorney". He does not have any flashy advertisements, but he fights for his clients in a manner unparalleled by anyone. Mr. Urteago is an extremely sharp man who is absolutely fully dedicated to his clients' success. He puts his clients first to a degree that's in its own elevated category. Of course, I recommend this attorney - he'll take great care of you. (My statements are all based on facts from personal experience working with this attorney.)
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08 Apr, 2016 by Anonymous
Mr. Altaffer represented us in federal court when our house was about to be foreclosed upon and he helped us save our house from foreclosure.
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11 Oct, 2010 by Anonymous
If you are in need of legal assistance, then look no farther than Judge Joe Kendall. His experience speaks for itself. He knows the law so well, he rarely looks at his notes. He can explain the law too most Judges he is in front of. What more would you want than such a POWERFUL man,that will not let you down! And 85% of the time you will have a blast working with him! Other 15% I'll leave to myself! Hire him, he's the best! Oh, and he has the infamus James A. Rolfe as his mentor, it's the dream team!!'
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03 Mar, 2016 by Anonymous
I purchased my first house a year ago and found out shortly after that the seller did not disclose water leaks or mold and in fact tried to cover this up. Collen came to the rescue and helped me through every step in the process. Collen and his team were there whenever I had questions regarding the case and issues from the remediation company all the way to the contractor that finished the build out. Every step of the way Collen was there. Being that it was my first house I really did not want to take this case to trial and it be dragged out for years. Collen was able to settle the case after a couple of months and the settlement was very satisfactory to me. I felt that in any situation Collen would always make time for his clients. I would highly recommend Collen to anyone that has dealt with construction problems. He really knows his stuff and the process.
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23 Aug, 2020 by Brad
I am a retired Stanford professional. When I needed a securities fraud attorney I did my research and it lead to me to two securities fraud attorneys, A Stanford law school grad, and attorney Tracy Stoneman. I initially leaned toward the Stanford grad in San Francisco, but several things changed my mind. The attorney in San Francisco , the Stanford grad devoted only 50% of his practice to securities fraud. After speaking with him I knew he is well versed in securities Fraud. I then spoke with Tracy Stoneman at length. I learned she is extremely well versed in securities fraud and 100% of her practice is dedicated to securities and investment fraud. We spoke for a couple of hours about the ins and outs of bringing a tort on my behalf, the legalities involved and the strategy she saw best for my case. My choice was very clear after speaking with Tracy. I am forever grateful to Tracy for taking my case. Any call or email I had for Tracy was promptly answered with detailed information. During the course of my case we regularly exchanged emails. Opposing counsel told Tracy the manager of the brokerage who I was dealing with was terminated for not meeting corporate expectations. Tracy wanted to see the exact HR report on his termination, especially since the brokerage manager was the one advising me. Opposing counsel refused. Tracy told me that isn't good enough for her. After she insisted and threatened to subpoena opposing counsel for the branch manager's reason for termination, the record was released to her. Per his termination he was desperate for money and going to his subordinates asking to borrow money. When confronted by his superior of this serious breach in policy, he lied. He was consequently terminated. Tracy dug and dug and dug, revealing many inconsistencies in the opposing counsel's statements. One such statement was what did the branch manager have to gain by taking in my six-figure deposit. What did he have to gain? Tracy discovered an internal sales contest memo that showed the branch manager was in a sales contest for new deposits. Tracy revealed 1/3 of his previous years income came from getting new deposits. He did it regardless of what it would take to get new deposits or the cost to his clients. My time in court has since ended by almost a year. Recently, Tracy texted me to see how I was holding up during the coronavirus. She knows I have some underlying health issues that make me vulnerable. Tracy is a sincere, beautiful person who has a deep care for her clients. She just doesn't take on a client, earn her fee and move on. Tracy is truly invested in her clients' well-being. I can say without reservation give Tracy a call. You won't regret the call or if you retain her, her dedication to your case. Brad
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29 Jul, 2012 by T.d.
Jill Malouf has represented my company and me in contract matters and business litigation. She is tough, straight forward, sharp and also cost conscious. Jill came up with creative solutions and options for litigation. For an attorney who is committed to her clients’ best interests, I would highly recommend Jill to others.
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30 Jan, 2012 by Robert
While my wife was going through a legal matter, I myself was thrust into one. Without the means to gain adequate legal help I asked my wife to mention my situation to her lawyer Lindsey Watson. I was only seeking a little info on what I should expect. Instead I was called in by Mrs. Watson and not only once but twice she sat with me explaining the legal processes and giving me advice on what I should do. Because the of the I was introduced to Mrs. Watson I come to believe that it was only God that placed my wife in her office at the time our family was most vulnerable. Thank you God and thank you Lindsey.
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15 Oct, 2015 by John
Ethan represented me in a successful class action against my credit card, and is currently representing me in a class action against one of the big telecoms. He does a great job, keeps me informed and values my input, and gets results against entities that can throw a lot of money into a legal fight. I do not hesitate to recommend him to anyone who has a potential class action claim.
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26 Jan, 2015 by Anonymous
I was referred to Logan Odeneal by an attorney friend in Austin, TX. Logan Odeneal is a very direct, expeditious problem solver. Also, he is reasonably affordable. I've since referred my friends to Logan Odeneal, who are also very thankful! Contact Odeneal for Civil law, Family law, Estate law.
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10 Jun, 2018 by Mary
Wade Casey is fantastic! Got to know Wade several years ago after working with his partner on my divorce. Wade is an honest Christian man who treated me more like a friend than a client. He took time to answer my questions and explain the law in layman’s terms so that I understood each step of the way. The first time I worked with Wade was when I was in the middle of a very unpleasant and stressful situation with a contractor. Wade resolved the matter very quickly with a letter and a phone call. Since it was non-litigious, he charged me a very reasonable set legal fee. Over the years I have sought his counsel/services on a variety of issues. Each and every time he has been extremely helpful and has offered wise counsel. He is sensitive to the cost/benefit of his work. He would tell me up front if a subject did not fall under his expertise and would recommend an attorney he felt could better handle it. He would also tell me if legal action was not worth my time and expense. Something else that I really appreciate about him is that he makes having an advocate affordable. No job is too small. He is diligent and detailed, a belt and suspenders lawyer who will make sure that all the I’s are dotted and the T’s are crossed. Personally, I can’t imagine using anyone other than Wade.
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30 Mar, 2011 by Anonymous
We hired Jose portela to file lawsuit of massive fraud againt a fradulent enterprise in Dallas area engaged in looting millions of dollars from unsuspecting investors. We were looking for good hearted lawyers with iron fists. Jose got titaniums. The opponents had close to six to ten attorneys, some with so much experience their dentures would shake, but here is this young guy Jose with the zeal and lawyerly skills so effective that each and every motion we filed was accepted including contempt and sanctions against the defendant and their high octane zero power lawyer who basically kneeled to settle on our terms. This is a truly gentmany lawyer with tiger claws.
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30 Mar, 2011 by Anonymous
We hired Roger Mandel to file lawsuit of massive fraud against a fraudulent enterprise in Dallas area engaged in looting millions of dollars from unsuspecting investors. Roger was our lead attorney. We were looking for good lawyers with iron fists. Roger got titaniums. He built the case so well and so adept in engaging the defendants to their own courtroom defeat that defendants did not realize we had won the default judgements right under their nose. From the start, the defendants were cornered with only one option: surender. All the defendants setteld on our terms.
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21 Jun, 2010 by Anonymous
I received a DWI while being represented by another attorney, who I was unable to contact for the many questions I had afterward. Mr. Franklin stepped in to answer those questions, help me through the process and restore my license. His efforts were not only incredibly helpful but he was always available as well. I will rely on his speedy response and professional advice in any future legal matter I might have.
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10 Oct, 2013 by Matt
Ms. Kellett, The best lawyer I have ever worked with, Very personable,understanding and smart. Ms. Kellett is always there for you. If you have any bankruptcy related issues always use Ms. Kellett
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11 Mar, 2014 by Anonymous
This gentlemen helped me with advice when I was looking for better counsel. He's not about money, like most others that I have worked with. He cares, he fights for what is right and just, and overall has my complete trust in his advice. After being taken for a $10,000+ ride with another attorney, to no avail, you could tell that he was moved by my horrific story. He wanted what was best for me, not for him. To me, that speaks volumes!
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06 Feb, 2012 by Anonymous
I work with Steven on a regular basis for my company. Steven is very professional and always returns my call/email. Out of all of the attorneys I work with on a daily basis, Steven is by far the most proficient. I will continue to retain Steven for our defense cases.
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11 Aug, 2016 by Joseph carlson
Great person and great professionalism!
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16 Jun, 2023 by Christine
If you want an Attorney that will get the results better than expected David is the one. He surpassed any expectations I had. I promise you won’t be disappointed. He has integrity and honor and respected in any room he enters. Thank you David for everything!
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02 Oct, 2024 by Keily meza
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02 Oct, 2024 by Ana del carmen diaz
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01 Oct, 2024 by Iris perez
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28 Sep, 2023 by Paulette firestone
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26 Jul, 2023 by Edwin contr
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05 Sep, 2022 by William knisley
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27 Oct, 2023 by Purdy basra
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06 Aug, 2019 by Pat mcneil
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21 Oct, 2018 by Marcus rabi
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12 Jul, 2018 by R. bruce lynn
I've probably know Jay for 20 years or more. Very thoughtful to cover all the angles. Super smart guy and very experienced attorney.
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28 Apr, 2014 by Joel black
I've worked with Jay for over 20 years. He did an excellent job setting up my company, Diamond Voice Messaging, as an LLC and has continued to be a resource for us. Very informative and easy to work with.
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12 Jul, 2018 by R. bruce lynn
I've probably know Jay for 20 years or more. Very thoughtful to cover all the angles. Super smart guy and very experienced attorney.
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28 Apr, 2014 by Joel black
I've worked with Jay for over 20 years. He did an excellent job setting up my company, Diamond Voice Messaging, as an LLC and has continued to be a resource for us. Very informative and easy to work with.
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21 Dec, 2022 by Brandon rogers
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29 Jul, 2019 by Patti clay
I worked there and loved it!
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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