Jeffrey Francis Voelkl, experienced Elder Law, Estate Planning attorney in Williamsville, NY with 126 reviews
Lawyer credibility
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Lawyer credibility rating system is an internal lawyer evaluation system developed by the company based on a comprehensive analysis of more than 10 indicators. The rating can range from 0 to 100.
Average 37,24
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Jeffrey Francis Voelkl

19 S Long St, Williamsville, NY

star star star star star
4.6 / 5
Avvo
2.4
info
Avvo rating
9 Reviews
Google Maps
4.8
info
Google reviews rating
117 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Overall rating
star
star star star star star
4.6 126 reviews
Avvo 2.4
Google Maps 4.8

William boyd

star star star star star
31 Dec, 2024
Would absolutely recommend. Went in to do my will, health care proxy, and POA. Was very quick and easy. Went into the office to give them the information and was signed a week later. Jeff was very straightforward, answered any questions I had, and explained everything in plain English instead of legal mumbo jumbo which can get confusing quite quickly. Made some great suggestions with the will and the parties involved and the roles they should take. Would/will use for any legal things in the future. Also love that he has his dog at the office with him.
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Gerry franclemont

star star star star star
18 Dec, 2024
My wife and I have used Jeffrey and his team for over 3 years. When my wife fell I'll Jeffrey came to our home and helped us out. We did power of attorney and wills. After my wife passed away Jeffrey was very helpful and understanding of my needs. I used his firm in the selling and buying a new house, estate planning and new will. Jeffrey and his team are some of the most caring and understanding people I have ever met. I highly recommend them and would give them more than 5 stars if I could. Thank you Jeffrey!
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John vogl

star star star star star
18 Dec, 2024
I hired Jeffrey in September, and for three months, he did nothing -- nothing -- before finally delivering a refund and a quarter-hearted apology. He couldn't even muster a half-hearted one. My mother was killed in a car accident. She was the guardian of my sister, who has cerebral palsy. I hired Jeffrey to help me become guardian of my sister. After three emails and three phone calls looking for updates were ignored and not returned from September until December, I finally went to the office to fire him and request a refund. Even then, it took two days for him to get back to me. While he clearly did not care about my sister and her need for a guardian, I do. What a complete disappointment Jeffrey is.
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Top review highlights

Pros
1
Excellent customer service and responsiveness
“Jeff and Andrea provided legal expertise and recommendations on my offer and contract. They offered proactive communications to keep me updated during the entire process.”
2
Knowledgeable and experienced in various legal areas
“Jeff is very knowledgeable, caring, patient, and reasonable in fees. He makes you feel secure that all is well.”
3
Personable and makes clients feel comfortable
“Jeff is extremely friendly, professional, and easy to talk to. He spends time explaining everything in plain English.”
4
Efficient and thorough in handling legal matters
“Andrea was always available, stayed on top of everything, and took the time to explain whatever questions we had.”
5
Provides valuable advice and guidance
“Jeff spent a lot of time explaining everything to us in detail and helped us make informed decisions.”
Cons
1
Lack of communication and responsiveness
“I hired Jeffrey in September, and for three months, he did nothing -- nothing -- before finally delivering a refund and a quarter-hearted apology.”
2
Overcharging and not providing expected services
“He asked for a retainer of $2,000 which seemed excessive at the time, and I have yet to receive a copy of the Title Search despite my requests.”
3
Neglecting client needs and interests
“After three emails and three phone calls looking for updates were ignored and not returned from September until December, I finally went to the office to fire him and request a refund.”
4
Unprofessional and unethical conduct
“Moved goalposts, never followed through on promises, and kept demanding more money to finish tasks he had already guaranteed.”
5
Unreliable and slow in handling cases
“Weeks went by without contact, and even when I emailed him asking him to at least be professional and tell me if he no longer wished to handle the case, he never responded.”

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