Reviews

Firstly, I would not recommend him under any circumstances. He has not contacted me once since I hired him in June of 2021. Not one phone call to me. I consistently have to make attempts to get any update or information from him. And he just does not answer nor call back after leaving voice-mails. That is to start. Secondly he was completely unprepared for my child support case. Had no information on my case, I provided and emailed tons of documents. When I was actually able to reach him the few times, he was oblivious to anything I had provided. He gave me the wrong court date. I had to actually contact juvenile court directly myself. The day of my zoom hearing I still hadn't recieved one call on the day of nor prior to my court date to get an understanding of his plan of action or expectation on how he would aid me. During the hearing Mr. Besser did not speak at all other then the judge asking how his father was doing. He made no attempt in helping as the juvenile court attorney for the state in a very condescending tone told me how my case would be determined going forward. Mr. Besser provided no rebuttal nor assisted me in any way. I text him during the proceeding and stated aren't you going to say anything. And he still said nothing, allowing the advocate for the state free reign. The judge even asked "Mr. Besser do you have anything to say or add" he stated no and that was the end of my case. It was a complete waste of my time and money. I ask him after the fact would he speak with the clerks office and have my payments reduced and my passport reinstated. He claimed he would speak with them. That was on Oct 7, 2021. It is now Nov 27th 2021 I have not heard anything from him and have left him several messages with no returned calls. During the hearing I told the judge I wanted my payments reduced which was agreed to. As of nov 27th those changes have not been made. My court date was Oct 5th. My arrears to the mother of my children were all to be waived accept what was owed to the state at my and my childs mother's request. That also has not been done as agreed by the court. Which now puts them in contempt. I am in the process of filing a complaint with the bar association and filing a contempt of court suit in memphis with the aid of my sibling whom is a judge in memphis as well.

The Jones Law Firm is an absolute joke! DO NOT USE THIS FIRM!!! I was going through a non contested divorce and hired Bill Jones to write up the divorce papers and file them in court. I was told the court date would be 3 months from when they filed. After 3 months of no communication, no court date, and multiple phone calls/emails I finally got ahold of the paralegal. They WILL NOT reply to emails and rarely answer the phone. I was repeatedly told the court date was delayed but they didn't have a new date. It took SIX months to get another court date. When the court date came, I was told they didn't know if I was going to get a hearing or not and they would call at 9 a.m. the morning of to let me know if they had a hearing or not. Of course they didn't bother calling me that day. I was told yet again that the court date had changed but they didn't have a specific date. After several more phone calls I finally got the paralegal to give me a third court date. And again the date was delayed, or so they said. They also informed me that the parental paperwork had to be re-signed because it's only good for 6 months. I hired another attorney after getting the run around for NINE MONTHS from The Jones Law Firm. The new attorney immediately looked at the court system and informed me that the Jones Law Firm NEVER even filed the paperwork. The Jones Law Firm completely took advantage of me, took my money, and ran. They aren't even accredited with the BBB. The new attorney recommended that I contact a malpractice attorney and sue the Jones Law Firm. At this point my non-contested divorce has turned into a contested one and is costing me thousands of dollars with no end in sight. DO NOT USE THE JONES LAW FIRM!! They are unbelievably unprofessional, dishonest, and shouldn't be practicing law.

Great attorney for family law. Best decision I've ever made hiring Lawyer Bill.

They are so unprofessional. I couldn’t even make it past the first call . The secretary was so rude ! I would not recommend.

Some body help they ran off with my money I called the settlement people this is crazy

I’m trying to get in touch with the company about my case it’s been awhile I call the number the number is out of service I need an update on my case I need the owners to contact me please and thank you

Wasn't quite sure what to expect after having some bad experiences with lawyers before. I have to say that Bill over delivered! I've never paid for a consultation before but it was honestly the best $100 I've ever spent. I actually just had some legal questions and didn't need representation at this time but if in the future I do I will definitely go with Bill.

We have had the privilege of working with Mr. Bill Jones for several years and I am so impressed with not only his knowledge of our legal system, but his professionalism and wisdom in depth and insight. We admire his thoughtfulness and sensitivity to delicate matters but his strength and courage to stand firm on matters that need a strong hand. We tend to be skeptical when it comes to the legal industry, but I can honestly say we trust Jones and would even refer him to our closest friends and family because who he is as a person. We highly recommend The Jones Law Firm and would recommend him over and over again with confidence. Two thumbs up!

Attorney Bill Jones has given me extraordinary legal counsel over the last decade. His services have proven invaluable in both my personal and professional affairs. He has my full endorsement without qualification.

The Jones Law Firm has been exceptional to work with any time we have needed their assistance. If you want a great lawyer who cares about the well being of those you love, this is your firm!

Very professional firm. Worked quickly and provided good communication during the process. Would definitely use again.