Reviews
Overall rating
Mel
18 Nov, 2020
I got rear ended by a company truck last week and my brother who is a Dallas police officer told me that they would take care of me. I inquired about them on their website the day after the accident, not even an hour later they called me and took all my statements, got me into a doctor the same day and the very next day came to me to get me to sign paperwork. Latashia, Gene and his wife Vickie have been so helpful, I know it’s a long haul but they have already done so much for me in 4 days! I got new information from the insurance and Latashia called me immediately! They don’t waste time, they seem to go out of their way and above and beyond to help you settle your case. They take the stress for you. I hope I never have to go through this again but I would recommend them every single time!
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Jessica wood
18 Nov, 2020
Robin Roy did a wonderful job of calming me down after my son was injured in a car accident. He was the passenger and he didn't have health insurance. The hospital sent him home with a traumatic injury that could have ended in the loss of his leg. She encouraged me to take him to a different hospital. That advise and encouragement helped us get him connected with some of the best surgeons in Dallas and we were able to focus on his care. Robin took care of the rest. I can't tell you what a relief it was to have someone experienced with this working for us so I could just take care of getting my son walking again. She worked to not only get his bills covered with the small insurance policy but to get him money for his pain and suffering. I am forever grateful!
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Milton hammond
18 Nov, 2020
Best personal injury firm in Dallas, maybe in Texas.
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Beatriz velasco
18 Nov, 2020
I am very happy with the work Yolanda Rojas and Aaron Spahr provided for me and my family during this time. I was injured in a car accident along with my 3 kids. Thank God my children where not as injured as I was but Yolanda, my case manager, made sure we where all taken care of and made it possible for me to get the treatment I needed as quickly as possible. It was going to take weeks before I could see a specialist, but once she was aware of how long it was going to take, she made sure I got seen ASAP. She genuinely cared and made sure my children where okay, which was a great feeling that someone that doesn't know you make you feel valued. We always kept in contact and she always answered all the questions or concerns I had. Yolanda truly made me feel like we mattered and I was very comfortable communication with her. Thank you Yolanda, Aaron, and everyone at Frenkel & Frenkel. I am so glad I choose you to represent me and my children.
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Diana castillo
18 Nov, 2020
100% Satisfied!! Frenkel & Frenkel is the best! They took really good care of me sending me to a good hospital and providers for my health issues due to the car accident. Most of my communication was with Valerie Marez, she was really friendly and Kind. She always keep me updated on my case, and explained very well everything that was going on with my case. She is very professional, nice and easy to talk to. They really negotiate to get me what I deserve. They also helped me get my medical bills reduced to get all my medical bills paid.
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Tonya townsend
18 Nov, 2020
Yolanda Rojas was my point of contact with Frenkel & Frenkel. She was very helpful in getting me setup with a doctor from the first day of my injury. She was always available to answer my questions and giving me updates throughout the entire process. Yolanda was very professional and always made me feel comfortable discussing any issues I may of had.
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Alj w
18 Nov, 2020
Great service
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April duke
18 Nov, 2020
Got right on our case.
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Kristen g
18 Nov, 2020
I had a neck injury as a result of being rear-ended. Even though the lady that hit me had minimal insurance Yolanda worked hard to get all of the medical bills significantly reduced. I knew that the medical bills were more than her policy and my underinsured policy so I did not expect to get anything from the settlement. Yolanda made sure that I did. Thank you Yolanda!!!
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Sherri taylor
18 Nov, 2020
This is not the 1st time I have used Frenkel and Frenkel and can say 100% without a doubt that if the need arose again I would use them a hundred times over.. Yolanda Rojas was my case manager and she was absolutely amazing. I would email her and her response was always within an hour or two. Very informative and kind and so so helpful. Never felt like I couldn’t ask a stupid question. I highly recommend this firm if ever a need. Thank you F&F for all your help in getting my case settled. I truly appreciate you all.
Sherri Taylor
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David sanchez
18 Nov, 2020
Yolanda and Aaron made us feel at ease it what is a stressful situation. They kept us informed every step of the way. From appointments for MRI /chiropractor and all the way through to the settlement process. Very professional and Couldn’t recommend them enough. Yolanda was so helpful and made me feel like this wasn’t just “another case” . Frenkel and Frenkel take pride in their work and it shows.
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Jasimon robinson
18 Nov, 2020
I have never had any experience with dealing with lawyers and once I came across Frenkel & Frenkel they gave me the best lawyers. Yolanda Rojas & Dave Attest made me feel comfortable and promised me that I was in the best hands and I have never felt so safe and secure. They are AMAZING and I am so happy that I made the right decision to trust them with my case. Thank you!
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