Reviews

I must say , I had an excellent experience with Marc Whitehead & Associates. Sarai Lora handled my disability case and it was smooth sailing. Ms. Lora guided me through the paperwork process, everything was filed in a timely manner and things went through smoothly. No issues. I am very thankful for her time and support I would definitely recommend Marc Whitehead & Associates for your disability insurance claim. Thank you again Ms. Lora. O.Pickens

Very good service and a special shout out to Dee who was very easy to work with, she explained the process in detail, and always returned emails and phone calls. All forms needed to be completed were sent to my home with plenty of time to gather all needed Dr. records, income, work history etc. The only complaint I have is the new app, Case Status they are using instead of email. They do not respond to inquiries, where they always did emails, which are now rejected. Very prompt service, and I had my settlement in just over a year. I highly recommend this firm.

Had a very pleasant experience with this firm. Specifically Mr. Steven Rivera. Was kept updated on my case as well as assisted me with all steps needed to resolve my issue. Thanks again

I was given outstanding information to understand how claims are processed and determined. I had access to the claim status via an mobile app, and also the staff kept him informed of changes. I highly recommend Marc Whitehead & Associates. This win happened with Marc Whitehead & Associates and Case Manager Sarai Lora 🤗

Beginning to be a client requesting SS Disability with Marc Whitehead and Assoc is easy, everyone is pretty quick to respond. The intake person, Kimberly Warren asked me to download an app called Case Status, which I did on 05/23/23. It seemed a simple way to ask questions. I received a two letters from my local SS office, I responded to them and also asked for guidance from my case manager, Bailey Ingram, both via voicemail and via the Case Status app beginning 05/25/23 and 05/31/23. I received a response on 06/02/23 that Bailey had tried to call the local ss office and left a message, and that Bailey would get back to me. I sent another app message on 06/06/23 as I'd received another letter from SS saying they would deny my claim if they didn't get information on my health. I know I provided all of that information, including my doctors and contact info. I continued to reach out via voicemail and app 06/07/23, 06/21/23, 06/29/23. I have not heard from anyone at Marc Whitehead and Assoc and my disability claim has been denied. I will have to start the process over with another law firm as soon as I dissolve the contract with this one.

Update: If I could rate with zero (0) stars, I would. Seriously, DO NOT USE THIS FIRM. They never update you on your case, ignore your calls and emails, and hang up on you when you call. They are unprofessional and unreliable. I would never use them again. They seemed great from the start so I really believed in the reviews online. I entrusted two claims with them. However, once I was a client, communication became less and less. Then one of my claims was denied, and I found out they left critical information out! I contacted them about this issue and got no response. Now, I'm stuck trying to fend for myself afterwards, and I have no status at all about my other case as well. I would not recommend this firm.

Personalized help throughout the process. Barbara sent txt, emails and phone calls to keep us informed.

Very grateful for the help and guidance from Marc Whitehead & Associates on my disability case. Barbara Milan handled my case and was always very helpful and timely returning my calls and answering my questions. Definitely made the process alot smoother.

Was a wild ride but finally got my disability thanks to you guys.

When I first approached Marc Whitehead and Assoc. seeking assistance with my case against the Department of Veterans Affairs, I was filled with uncertainty and a sense of overwhelming doubt. However, from the moment I stepped into the office, I was greeted with warmth and professionalism that immediately put me at ease. The Team at Marc Whitehead & Associates demonstrated an exceptional level of dedication, knowledge, and expertise in handling my case. They patiently listened to my concerns, thoroughly analyzed my situation, and crafted a robust strategy to help me achieve my goal of winning the case. Their attention to detail, professionalism, and unwavering commitment to my cause were truly commendable. Throughout the entire process, Ms. Yilian Martinez and her staff went above and beyond to provide me with the necessary guidance and support. Promptly responded to my inquiries, kept me informed about the progress of my case, and patiently explained complex legal matters to ensure that I fully understood each step of the process. Ms. Martinez's dedication and willingness to address my concerns instilled a great deal of confidence in me, and I felt reassured that I was in capable hands.

They won my case against the va but I never heard from them after trying multiple times to reach them. Just felt fishy but I'm glad that it's over. A simple phone call or email about what happened would have been nice vs take the money and run.