Reviews
Overall rating
Michael davis
27 Dec, 2020
Portia hill
22 Dec, 2020
Cecilia “CeCe” was very nice and responsive to my needs. Whenever I called regarding my case and left a message for her to call me back, she would contact me in an instant. She was always courteous and kind. Her customer service ethic really set the bar high. I appreciated having her as my case manager.
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Rickale west
15 Dec, 2020
This team was very professional and responsive despite the delays that COVID has caused this year they were always responsive and attentive and answered any questions or concerns I had. It was a pleasure working with Janet Jackson and Elena Flores to finalize my case. They were so helpful and persistent with getting my case settled. I am thankful for the experience I had with Godsey Martin!
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Lil stef
15 Dec, 2020
Cheryl smith
12 Dec, 2020
Had a little problems understanding their process but was ultimately satisfied with the outcome.
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Loria turner
11 Dec, 2020
Ms .Amanda Collins
Was great help i was very nerve her soothing conversation help me look pass my pain
She was delightful
Thank God for her
Thank
Claidette Turner
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Stop& shop
11 Dec, 2020
My accident happened Sept 2019 and had yet to close. I know things started to get hectic in the world around March 2020... nonetheless I made the decision to stop my treatment with the recommended medical staff due to shared information from their legal team stating that my medical expenses had already reached where $20000 and the additional treatment needed would have to be approved, but the staff wasn't sure the case was worth enough to cover advise additional treatment. So I sought out my own medical treatment so I could stop the increase of medical expenses and get some relief from my injury... I felt like I would end up owing a bill if I had not. I stopped that treatment in January 2020 and requested the case be closed. As of today 12/11/2020 the case has yet to be completed and I was told by assigned staff the case settled at $10000 and my payout portion would be $2000...
Thats not the worst part... I have been Emailing, calling and reaching out to the assigned group but no one seems to have time to respond or when they have responded its been they are still working on steps that they have been working for over 30 plus days. I have had to reach out to their recommended medical staff for them to push the halted treatment plan over to assigned staff so they can get information required to move forward. I had only one person that would call me back if she was not getting the information she needed so she could move to the next step(Nicolle Rockmore). I work in a Customer Service oriented environment with a fortune 500 company that has been in business since before I was born(im 41). The world has become a customer service oriented business. And no matter how small or big your company is... if you don't have customers you don't have a business. This team needs to have an intervention and should be evaluated by its CEO.
Im frustrated and a little customer service will take you a long way.
I hope to hear from a staff member to close this case soon.
Dissatisfied, unhappy Angry disrespected Client.
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Hbe
08 Dec, 2020
Thank you so much Ms. Elena Flores! This pandemic has been tough but not as tough as you were with that insurance company. Thank you for getting my mom the treatment that she needed and the money that she deserved. She will never forget you. Ya’ll won’t regret hiring her to fight for you. Godsey Martín truly looking out for us.
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Caitlyn metoyer
08 Dec, 2020
My experience was with Ms. Amanda Bell. She was an amazing partner during this process! She was efficient, followed through on her word, and was very experienced with the process. I would definitely recommend working with Ms. Bell!
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Sandra frank
02 Dec, 2020
Ms.Emile Lopez, has been able to assist me and
my husband in every way possible while handing
our case in the current litigation process.Thank
you Ms.Lopez It been a pleasure to work with you
on my husband case.
Mr.&Mrs Frank
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Don mitchell
27 Nov, 2020
I would recommend this law firm and especially Ms. Elena Flores! She has taken good care of me and treats me like family. From day one she explained everything to me and let me know she was on my side and has done everything possible for me in my case. Its the best feeling in the world to know that I do have people on my side looking out for me. May GOD bless her and this awesome law firm. Justice will be done, no doubt.
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Catrena thomas
23 Nov, 2020
I was provided with exceptional customer service. Markeyshia Jackson took really good care of me and kept me in the loop with what was going on with my case. She ensured me that she would push for more money on my case and made it happen! I am definitely pleased with her professionalism and pleasant personality. Thanks again for a wonderful experience!
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