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14 Nov, 2013 by Baker holden
I called to reschedule an appointment and Frank was rude and unprofessional. Also misrepresented himself and comes across as inpatient. Don't waste your time this this type of behavior. There are professional attorneys out there that APPRECIATE your business.
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26 Mar, 2012 by Anonymous
This lawyer did not help at all. His desk was so dirty and dusty. He made me wait even though I had an appointment. Don't waste your time with this lawyer like I did. He treated me like I was ignorant and I have a college degree.
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20 Jun, 2019 by Anonymous
After interviewing him. He wanted to fight the insurance company. Gave me a great speel. I hired him. Next day. I spoke to the opposing attorney. Since it's basically 10K it's not worth my time and quit. Wasting over a week of time.
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15 Dec, 2020 by Tony
Here is a quote on this attorney from Judge Schneider "Mr. Brady’s ‘drive-by’ litigation business.” Parasite on Society.
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18 Jul, 2022 by Anonymous
Beware!!! Signed a contract with Mr. Carpenter in 2022 for an accident spoke with him several times he spoke so well of what we could get, several weeks later he told me the other party did not have very good insurance I did 90% of the work sent him all kinds of paperwork that he had asked for and he did nothing with it still waiting on a small amount of money that he has an escrow to be returned to me !!
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06 Oct, 2017 by Anonymous
Heidi was more concerned about how she was perceived by the opposing counsel than advocating for her client. Despite having outstanding evidence, she was not strategic, she made mistakes in documents and did not follow through on things she said she would.
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25 Jan, 2017 by Anonymous
I have this attorney and not very aggressive. The review title is what so told me the very first minute that I met her while employed at Anderson Law Group. If you want a states of your case you will need to send email after email of which she charges for you for each of them. I don't feel my case was taken serious and not much investigation of my case and not very good follow up. They don't seem to offer up information even f it pertains to your case. I would not recommend this law firm.
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01 Apr, 2019 by John
Apparently Jana Thornbury was assigned my case from Morgan & Morgan. On the calls she belittled the value of my case, and reiterated thats the costs for for expert examination would have to come out of the damages for the case, and failed to recognize that those particular damages would be in the compensatory damages, as these would thus compensate the medical needs and treatment required to recover from this case.
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11 Nov, 2008 by Anonymous
failure to perform, to prosecute, billing errors substantial, charges questionable, not credible. Too many errors ,wrong court , even my name wrong. Damaged my prospects-did not forward work product, did not return emails phone calls for months.Primary communication was invoices. much misinformation and totally disorganized.
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11 Jan, 2022 by Anonymous
I'll refer to the business for whom I once worked that hired this person as the 'company'. Incompetence doesn't begin to describe this 'attorney'. He once left a deposition during which he proffered an elaborate collection of evidence to the other side in a powerpoint presentation and complained that maybe he had given away too much. Yeah, maybe everything. Our position in the case had just been severely worsened by him. It was like it was his first time, and this wasn't that long ago. He's an amateur at best, but too old for that. That case and several others were NEVER concluded by him despite years of repeated direction to settle the cases: Each and every one got worse with his involvement. All cases were settled by the company shortly after he abandoned them. It wasn't difficult. There's a reason he's no longer with any his previous firms and working alone. He would end his work with the company by taking legal action against that company on behalf of a former employee. Yes, he not only violated attorney/client privilege but he then attacked his own client. To my knowledge, at no time did he ever resign or withdraw from working for the company with whom I worked: He simply went to work for the other side without notice. Is that a thing? His poker buddy was the one who got him hired by the company. When his poker buddy got fired, he immediately turned on the firm. He worked with his poker buddy to attack the company, even going so far as to provide a false affidavit with extraordinary claims of money owed. This was withdrawn almost immediately when it was pointed out the legal risk of this false claim and how obviously fake it indeed was. What kind of attorney does this? This should have gone to the Florida Bar, he should have been disbarred. No formal complaint was ever filed, this is the kind of 'person' you're best just getting as far away from as possible. No complaint of any kind was filed previously, it was assumed this 'attorney' would fabricate some legal premise to continue unwarranted attacks. To this day, he continues to work with his poker buddy, hooking him up on failed construction projects. I pity the client. They've no idea what they're getting into - one is as incompetent as the other. Avoid this man at all costs. He shouldn't even be allowed to practice. Know that rules do not apply him. If that works for you, here's your man.
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16 Jan, 2024 by Javin
I am writing to express my dissatisfaction with the services provided by attorney Craig Shapiro. As a seasoned real estate agent in Charlotte, North Carolina, I understand the importance of professionalism and empathy in our industry, particularly in sensitive matters. I was referred to Mr. Shapiro by my estate attorney for a simple writ of possession. However, my experience with him was profoundly disappointing. Firstly, the fees charged for his services were exorbitant, totaling over $7,000, which I found unreasonable for the nature of the task. More importantly, the level of service and professionalism was significantly lacking. Throughout our interactions, Mr. Shapiro exhibited impatience and a dismissive attitude. As a client, I felt more like a bother to him than someone seeking professional assistance. Additionally, there was a noticeable lack of empathy and understanding. The situation involved the loss of my father, a personal and sensitive matter. Mr. Shapiro's failure to acknowledge this loss or offer condolences was disheartening and, in my opinion, a breach of basic professional courtesy. Given these experiences, I am compelled to state that I cannot recommend Mr. Shapiro's services to others seeking real estate legal assistance. It is my belief that clients should be treated with respect, patience, and empathy, especially in matters of personal significance. Please feel free to contact me if further discussion is required on this matter. Sincerely,
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01 Mar, 2018 by Sharon
I hired SCOTT CLAY and paid him a retainer to represent me in a lawsuit that was filed against me. He promptly cashed my check & never kept me notified with hearings on my case like all professional law offices do. He runs a "one man" show and works out of a rented desk in downtown Tampa. I was referred to him by another lawyer who must have felt sorry for him. Mr. Clay never sent me any paperwork about what was going on with my case...I had to keep track of it myself online. He was always having sick kids & family emergencies. I hired a real law firm who got my case settled promptly and professionally. Hiring Scott Clay was like throwing my hard earned money in the garage can...avoid him!!!
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07 Jun, 2024 by Andrew r hutchinson
Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave Nave
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20 Aug, 2013 by Anonymous
I hired James Flanagan through Ice Legal in October of 2012. I had to take out a loan against my 401K to fulfill the requirements of the retainer - which was $20,000.00. Flanagan assured me that he, as well as his colleague Chris , would begin work on my case immediately. There were multiple depositions and other discovery issues that needed to be addressed post haste, and Flanagan dropped the ball on all of them. I paid $27,000 in fees before Flanagan withdrew in January of 2013, and I received nothing from his "representation". No discovery. No depositions. Nothing. He squandered $27,000 on "researching breaking and entering" and he and his colleagues had the audacity to charge me $350.00 for an email he sent to the other side, the contents of which his colleague Chris later refused to reveal to me. James Flanagan is an unprofessional and unethical lawyer.
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17 Jun, 2022 by We the people of duval county
Austin Kwikkel should be disbarred from The Florida Bar, and prohibited from practicing law!!! He should study up on his Oath he swore to uphold and Study The Florida State Statutes!! #APlasticGunIsntAFirearm
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20 Apr, 2017 by Jd
This guy should be disbarred. How he passed is beyond me. If you want to lose time and money hire him. My closest friend is a real attorney in NYC and I showed him Steven Messer' conversations with me and he said I should contact the bar association. Guess what? I am very soon.
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27 Jan, 2023 by Anonymous
I never spoke with a lawyer, only a person answering the phone to give you another number that you can only leave a message. I called numerous times and never received an answer. This company exploited my neighborhood after Hurrican Ian, they only want your ins. money for their account. Do not use them. My opinion they are great Scam Artists!
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29 Nov, 2020 by Jenny
This defense attorney worked for Eckerd's Drug Store in 1996; she defended this White drug store whose manager called the police to arrest 19 year old Elizabeth Leiba, a student, because a theft-detectir went off on a package of batteries in her bookbag. This Drug Store had Miss Leiba falsely arrested because she was Black. I despise this attorney & Eckerd's Drug store & the anonymous manager. Black Lives Matter.
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03 Jun, 2022 by Earl tufts
I called Morgan & Morgan, and they referred me to this Man. I spoke to him only on the intake call, the following 4 Months were like pulling teeth from his Staff for any information. The Police Report is incorrect, placing the cause of the accident as the 2nd car. I tried, to no avail or return calls from Staff or Office Mgmt. to relay this to them, they refused to do anything about it. I went faithfully for over 3 Months to the Dr. of his choice. Completed treatment. I then received a call from this Man telling me he was dropping the case because he gave an excuse to the cause of the accident to deny my Claim due to couldn't prove liability! If he listened to me from the beginning and had an addendum to the Police Report, he would have won the case. Instead, due to Fl Law, I had to open a PIP Claim on my Insurance, who paid the Dr. and this Man my Full $10,000 that they split, as he dropped my case for me. He was a Total waste of my time for a complete 4 Months to No avail!!! yet he had no problem taking my Money!!
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24 Jun, 2014 by Mike
John R. Petrone II represented me in a slip and fall case for an injury I sustained in 1996 and that injury is permanent. Petrone was transferred to the case by Attorney John Rinaldi of Syracuse as John was nearing retirement after having done nothing on my case for four years or so. I was young at the time so I trusted them. Big mistake. Essentially what they did was wait me out to the point where they could settle it without doing any work. They spent seven years doing nothing then tried to collect their fee by attending an Examination Before Trial and settling. They sent underling lawyer Mark Halpin to handle it and the total preparation they gave me for the EBT was between the car and the conference room. I was given 5 minutes of preparation to face an Insurance company attorney who had 30 years of experience. So in essence my lawyer was not representing my best interest they were simply trying in my opinion to see how much money they could get while doing as little work as possible. Subsequently they lost my case file. I spent two years trying to get it knowing they didn't really lose it I speculate, but in fact there was no file because they didn't do any work. I pursued the matter with the US Postal Inspectors as I had evidence that they had altered postal documents. The Postal Inspectors concluded that the matter was of "Peripheral Nexus" to them and they refused to conclude whether they were or were not altered. They contend that the documents were public and basically it wasn't that it had not been done, they simply concluded that they didn't care. My interpretation is that they don't care if a lawyer uses the post office as an excuse in laundering a case file. This is all speculative of course. But the appearance of impropriety was there. Bottom line is no case file was ever generated. They were required to have a retainer agreement. They didn't even have that. Then they had the gall to try to charge me $700 or so for copies, etc. It wasn't until after the case was settled that I realized what had happened to me. The conflict of interest is mind boggling. They took advantage of superior knowledge when placed in a position of trust. I filed a grievance against them and the Attorney Grievance committee said that the lawyer code of conduct ethical cannons are "aspirational in nature only." I guess that means ethics are optional. I contest John Petrone's 1.0 rating. It should be lower. I could have gained better results myself and saved myself 7 years of aggravation. I do not have the words to describe the disdain I have for John Petrone. I'd have sued him for malpractice but after 7 years I'd had enough. When I saw he was disciplined it surely came as no surprise. Karma finally caught up with him. I can only imagine what happens to old people that use people like this and are incapable of defending themselves. If you use Petrone after reading this review then you get what you deserve.
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26 Apr, 2022 by James foran
Vernon Swartsel who is one of the attorneys in this office does the least amount of work possible and will lie.
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26 Apr, 2022 by James foran
Vernon Swartsel who is one of the attorneys in this office does the least amount of work possible and will lie.
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12 Sep, 2024 by Anonymous
I had an extremely disappointing experience with this law firm regarding my home insurance claim. From the start, they didn’t seem to take much action, and the process dragged on for quite some time. Ultimately, my claim was denied, and they claimed there was nothing further they could do. I decided to take matters into my own hands, did some research, and filed a complaint with the state. As a result, my claim was reopened without their involvement. Finally, the insurance company finally sent the check, the law firm requested a 20% fee from the payout of around $130. They informed me that if I wanted the funds, I would need to send them 20%, even though they played no role in reopening the claim. I will definitely not be recommending or using their services again in the future.
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26 Apr, 2022 by James foran
Vernon Swartsel who is one of the attorneys in this office does the least amount of work possible and will lie.
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26 Apr, 2022 by James foran
Vernon Swartsel who is one of the attorneys in this office does the least amount of work possible and will lie.
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31 Jul, 2024 by Lourdes
He is representing or possibly his wife Olga Cardet and while I occupied the OLD NEVER UPGRADED Property we conducted a walk through even though a contract was never presented by his client/wife which as we all know is obsurd because we never had a walk through BEFORE we moved in she just took our money and that was it. Long story short even after a walk through she kept my deposit creating bogus charges that were never an issue while we occupied the premise and now magically it is so she can keep our money. I am owed $2500 and will received it legally. See you in court!
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28 Aug, 2023 by Christopher foster
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FAQs
Questions? We have answers

What an Insurance Lawyer Can Do for You

An insurance lawyer specializes in legal issues related to insurance policies and claims. These lawyers help individuals, businesses, and insurance companies navigate disputes involving insurance coverage, claim denials, bad faith claims, and policy interpretation. Insurance lawyers can represent policyholders who feel they've been unfairly denied coverage, or they can work on behalf of insurance companies to defend against fraudulent or inflated claims.

Whether you're filing a claim, disputing a denial, or dealing with complex coverage issues, an insurance lawyer can provide critical guidance and legal representation to protect your rights and ensure you receive the benefits you're entitled to under your policy.

When Should I Hire an Insurance Lawyer?

Hiring an insurance lawyer is advisable in several situations, particularly when disputes arise over insurance coverage, claim denials, or bad faith actions. Common reasons to hire an insurance lawyer include:

  • Denied insurance claims: If your insurance company denies your claim, a lawyer can help determine whether the denial was justified or if you should challenge the decision.
  • Bad faith insurance practices: If you believe your insurer has acted in bad faith, such as delaying payment or failing to properly investigate your claim, a lawyer can help you pursue legal action.
  • Underpaid claims: If the insurance company has offered less compensation than you believe your claim is worth, a lawyer can negotiate for a higher payout or file a lawsuit.
  • Coverage disputes: When there's ambiguity or disagreement about what your policy covers, a lawyer can provide clarity and advocate for your rights under the policy.
  • Business insurance claims: If you own a business and are dealing with commercial insurance claims (e.g., property damage, liability, or professional indemnity), a lawyer can help ensure your business receives proper coverage.
  • Third-party claims: If you're being sued for liability and your insurance company refuses to defend or indemnify you, an insurance lawyer can help enforce your coverage rights.
  • Appealing long-term disability claims: If your disability insurance claim has been denied, a lawyer can assist in gathering evidence and appealing the decision to get the benefits you deserve.

What Does an Insurance Lawyer Do?

An insurance lawyer provides a wide range of services to assist with insurance-related legal issues. These can include:

  • Reviewing insurance policies: A lawyer can review your insurance policy to ensure you understand your rights and obligations, as well as clarify what coverage is provided.
  • Filing insurance claims: Assisting with the preparation and filing of claims to ensure all necessary documentation is submitted correctly.
  • Challenging claim denials: If your claim has been denied, a lawyer can investigate the reasons for denial and file appeals or lawsuits to challenge the decision.
  • Litigating bad faith claims: Representing clients in bad faith insurance cases, where the insurer fails to act in good faith by unfairly delaying, denying, or underpaying a valid claim.
  • Negotiating settlements: Helping policyholders negotiate settlements with insurance companies to receive fair compensation for claims.
  • Defending against fraudulent claims: Representing insurance companies to defend against false or exaggerated claims filed by policyholders or third parties.
  • Handling disputes over policy language: Interpreting complex insurance policies and resolving disputes between the insured and the insurer regarding coverage limits, exclusions, and conditions.

How Are Insurance Lawyers Paid?

Insurance lawyers typically charge for their services in different ways, depending on the nature of the case and the type of insurance issue involved. Common payment structures include:

  • Contingency fee: For many policyholders disputing claim denials or underpayments, lawyers work on a contingency basis. This means the lawyer only gets paid if they win or settle the case, taking a percentage (usually between 25% and 40%) of the recovered amount.
  • Hourly rate: For more complex or ongoing legal issues, such as bad faith lawsuits or business insurance disputes, insurance lawyers may charge an hourly rate. This rate varies depending on the lawyer’s experience and location.
  • Flat fee: For simpler matters, such as reviewing an insurance policy or helping file a claim, some lawyers charge a flat fee for their services.
  • Retainer: For businesses or clients with ongoing legal needs, an insurance lawyer may require a retainer fee, which is an upfront payment for future services.

It’s important to clarify the fee structure with your lawyer during the initial consultation to avoid unexpected costs.

How Much Does an Insurance Lawyer Cost?

The cost of hiring an insurance lawyer depends on the complexity of the case, the lawyer's experience, and the payment structure. General cost estimates include:

  • Contingency fees: If your lawyer works on a contingency fee basis, you won’t pay any fees upfront, but the lawyer will take a percentage (typically 25% to 40%) of any settlement or judgment awarded.
  • Hourly rates: Hourly rates for insurance lawyers generally range from $150 to $500 or more, depending on the lawyer’s experience and location. Complex cases involving bad faith or high-value business claims may require significant hours, leading to higher legal costs.
  • Flat fees: For specific services, such as reviewing an insurance policy, lawyers may charge a flat fee ranging from $500 to $2,500, depending on the complexity of the task.
  • Retainers: Businesses or individuals seeking ongoing insurance legal services may pay a retainer, which can range from $5,000 to $20,000 or more, depending on the lawyer and scope of work.

Make sure to discuss costs and payment structures with your lawyer before proceeding to understand how much the services will cost.

Top Questions to Ask an Insurance Lawyer

Before hiring an insurance lawyer, it’s important to ask the right questions to ensure they are the right fit for your case. Here are key questions to ask:

  1. What experience do you have with insurance law?
    Ensure the lawyer has specific experience handling cases involving your type of insurance, whether it’s auto, health, home, or business-related.
  2. How do you charge for your services?
    Clarify whether the lawyer works on contingency, hourly rates, or flat fees, and ask for an estimate of the total cost of your case.
  3. What is your success rate with insurance disputes?
    Ask about the lawyer’s track record in winning or settling cases similar to yours.
  4. What are my chances of success?
    A good lawyer will provide an honest assessment of your case’s strengths and weaknesses and outline the possible outcomes.
  5. How long will the process take?
    Get an estimate of how long it will take to resolve your claim or dispute, as some cases can extend over months or even years.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle some aspects of your case. Make sure you know who will be managing your case.

How to Check the Credibility of an Insurance Lawyer

To ensure you’re hiring a reputable insurance lawyer, take the following steps to verify their credentials and experience:

  • Verify their state bar license: Check with your state bar association to confirm the lawyer is licensed and in good standing with no disciplinary actions.
  • Review their experience in insurance law: Look at the lawyer’s website or professional profile to ensure they specialize in insurance law and have experience with cases like yours.
  • Read client reviews and testimonials: Search for reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s expertise and professionalism.
  • Ask for references: A credible lawyer should be able to provide references from past clients who have dealt with similar insurance issues.
  • Check for industry memberships: Membership in organizations like the American Bar Association’s Tort Trial and Insurance Practice Section (TIPS) can indicate the lawyer’s focus on insurance law.

What Should I Prepare for My First Consultation?

To make the most out of your first consultation with an insurance lawyer, come prepared with the following documents and information:

  • A copy of your insurance policy: Bring the policy related to your claim or dispute so the lawyer can review the coverage details.
  • Any correspondence with the insurance company: Provide copies of letters, emails, or other communications between you and your insurer regarding the claim or denial.
  • Proof of claim and supporting documents: Bring any documentation you have submitted with your claim, including receipts, invoices, photos, medical records, or repair estimates.
  • List of questions: Prepare a list of questions you want to ask about your case, the legal process, and the potential outcomes.
  • Timeline of events: Be ready to provide a clear timeline of the incident that led to the claim and any steps you’ve taken with your insurance company.

By preparing thoroughly for your consultation, you can ensure that the lawyer has all the information they need to assess your case and provide the best legal advice.

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