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27 Aug, 2009 by Anonymous
He is very personable and speaks in terms you can understand. He listens to your concerns and develops a plan that fits your needs instead of just entering your info onto a computer program. He also keeps his fees very reasonable for average people like us.
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20 Mar, 2017 by Kevin
My mother had a consultation with him regarding her living trust and pour-over will. He is knowledgeable and gives good explanations.
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21 Jan, 2017 by Elisabeth
Anthony handled a DUI for my son On behalf of my insurance company. I was impressed that he could negotiate well with the other attorney that was obviously trying to promote the case as more serious than it was. He had the brains to cut the losses and protect my family and myself from any further litigation. He treated both myself and my son who got the D U I with respect. Took the time to personally meet and speak with my son a few times to get his side of the story even though my son was in jail.
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02 Jul, 2015 by Paul
Kept me informed the whole way through. His staff was amazing at getting back to me and giving me all the information I needed. High recommend.
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08 Nov, 2023 by Brandon
Jonathan represented me for a multi-years long construction owner versus GC lawsuit, as well as provided regular counseling on everyday business matters throughout that time. He respects the relationship between attorney and client, and has an internal policy that he does not charge for phone calls with clients. His team was just as impressive. Highly recommend.
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06 Feb, 2010 by Anonymous
Michael Swartz briefly represented me in a matter involving possible securities fraud/breach of fiduciary duty. He was enormously impressive. He quickly and completely sized up a complex financial picture; his assessment was spot-on and his recommendations superb. I knew I was in the best of hands. Swartz has an extraordinary mind and he exudes competence and confidence. He was friendly and very accessible, but realistic and brisk. His approach was at once supremely thoughtful and pragmatic.
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20 Sep, 2011 by Chris
My firm has used the services of Tim McGonigle for more than 17 years. He is thorough, very fair, responsible, reasonable, and knowledgeable in a wide variety of legal areas. I wouldn't know who else to use.
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01 Sep, 2011 by Anonymous
I have retained Ms. Schwartz for several matters and she is very caring and obtained excellent results for me. She personally answered all my calls and questions and explained everything that was going on in the cases. One matter wnt to litigation and court and she was fierce.
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25 Jan, 2018 by Eduardo
Paul Traina helped win my case , it wasn't looking good , but when he got a hold of my case everything was quick , efficient , and over all I was able to be myself comfortably , and very happy with results . He's is truly a class act . Thank you Mr. Paul Traina
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23 Jun, 2012 by Anonymous
Matthew Miller has assisted my family and me in litigation and business disputes in the past and has obtained excellent results. Although he is a trial attorney who works on larger cases, he took the time recently to help me with a "Red Light Camera Ticket." Matthew Miller is very professional as well as understanding. He felt that I had a decent case even though my research on the web turned up very grim statistics with regards to beating a Red Light Camera Ticket. He never made me feel like my case was lost. His engaging personality and encouraging words assured me I was in good hands. You know just by working with him that he knows precisely what he is doing. He'll help you get through your case and will fight with everything he has at his disposal to return the best results possible. Matthew's breadth of experience covers many topics within the law profession. He knows a lot of the court judges and attorneys at the court house, and knows how to strategically position your case in a way that will give you the best outcome. Hire Matthew Miller if you want someone who will fight for you as you'd expect to be represented. This will be money well spent.
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28 Apr, 2015 by Ann
I've been Kyndra's client for 4 years, and I am truly blessed to have Kyndra as our attorney. She is a woman with integrity and she is obviously concerned about results, not money. It's rare to build and cultivate a fruitful relationship with an attorney, but we are lucky enough to have that type of relationship with Kyndra. Call her, you will not be dissapointed.
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26 Sep, 2013 by Peter
Mark Brandt is more than an excellent lawyer, he's a human being with great integrity and a compassion for his client that goes beyond anything I've experienced with any other lawyer. He went the extra mile for me and then some and his extraordinary efforts made the key difference in the outcome of my case. If I ever need a lawyer again, I hope he is available.
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05 Dec, 2017 by Anonymous
Going through few attorneys which ended up loosing my ggod case, keri stepped in to help. she is a genius and extremely sharp.
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22 Mar, 2018 by Tera
I purchased a VW Jetta from a corrupt car dealership, the car still had a manufactures warranty from VW dealership. I thought I was good to go!!! After 31 days the engine was completely destroyed and I was left with a non returnable Vehicle that VW refused to honor the warranty because work had previously been done on the car radiator before I purchased the Vehicle. The radiator was not correct for the vehicle, caused the engine to overheat (something like that) and left me with a worthless car and 15k in the hole! I called Robert in tears and he calmed me down assuring me that he would take a lemon law approach. I was skeptical and scared because VW said that no one would cover this car and there was not much I could do. Fixing the car was more than I purchased it for. Robert couldn’t have been more helpful and carering. Every step of the way, he fought my case and I was able to get all my money back, pay Robert and have extra for the trouble I went thru. I replaced the car, and purchased it from Volkswagen. Robert even connected me with his resources and referred me to a car hunter so that I wouldn’t be taken advantage of. Robert was the best decision I’ve made in a long time! He’s a person that truly cares. I highly recommend Robert!!!!
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21 Sep, 2022 by Maya c. cho
We had the pleasure of having Mr. Zussman represent us. He was extremely thorough and professional. The legal process was very daunting for us but he made us feel secured and kept us informed throughout the case. He is highly skilled and a great litigator.
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01 Jul, 2019 by Evelyn
I could not have asked for a better Bankruptcy Attorney. My needs were put first and was treated as a friend rather than a number. My nerves were calmed and the process was explained every step of the way. Stephan went above and beyond and did everything to ensure a great outcome.
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08 Oct, 2015 by Cheri
Our firm was involved in a case between taxpayers whereby we were accused of purposely not providing documents relevant to the case during discovery (which of course was not true). Our attorney provided by our professional liability insurance carrier was not protecting our legal rights or providing relevant case law to defend us at our sanction hearings. We thus engaged Shane to represent us. He provided excellent representation and we feel minimized what could have been a very costly ordeal, not to mention peace of mind during a trying time.
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16 Sep, 2012 by Gwen
Atty Burns was brilliant. I was very fortunate to have him as my attorney. He accomplished things I didn't think were possible. He is honest, has a great sense of humor and works tirelessly to get you through your situation. He is always there when you need him. I feel like I made a friend because he still keeps in contact with me to see how I am doing. He has been a life saver to me.
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16 Nov, 2016 by Jean
Mr. Johnson always clearly communicated his strategy and the underlying legal reasons why it needed to done that particular way. Most importantly, he always responded to any questions or concerns in a timely manner and consistently updated us without overwhelming us with complicated details. We were very happy with the outcome of the securities case. I would highly recommend him and his team and I would not hesitate to use him again.
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16 Jan, 2020 by Joel
It was a pleasure working with Brooks Marshall. He came to our community center to discuss a land dispute issue after a neighboring property encroached on our easement. We needed a smart and professional lawyer to strategize and help us determine how to rectify this issue. Brooks met with the community on short notice, was reasonably priced, highly professional, and answered all of our questions. He provided a roadmap for our future steps. We would highly recommend him for legal counsel and services. Thank you on behalf of our board of directors and our local community.
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16 Apr, 2009 by Anonymous
Ms. Grant assisted me with an urgent and time pressed Tax matter. She saved me money and made dealing with the IRS much better than I ever would have imagined. I definitely recommend her office for your tax or estate planning needs.
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12 Oct, 2009 by Scott
Steve took over our case from another attorney and worked with the County to resolve our dispute quickly and with little pain. I highly recommend Steve as an excellent attorney and would not hesitate to use him again.
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03 Sep, 2010 by Bob joe smith
He was very nice kind and very Help full I recomend hi for the best lawyer ever.
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30 Oct, 2015 by Anonymous
our case was a very complicated securities litigation matter where Scott was our defense council. His ability to articulate the weaknesses in the plaintiffs case while maintaining a professional openness to create an opportunity to settle the case was exactly what we were looking for and had never seen in previous litigation while utilizing other defense attorneys'
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03 Jul, 2019 by Mark
I hired Scott Cole & Associates to handle a wage case last year and they did an amazing job. Really aggressive negotiation and they recovered more for me than I thought I was entitled to. I know people have complaints about lawyers for all kinds of reasons but I really couldn't recommend this firm more highly.
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11 Jul, 2013 by Anonymous
It has been nearly four years since the wrongful death of our daughter that occurred as a result of a terrible bus accident. I want to thank attorney Mark Hiepler and let him know that I saw the love of God in his work and that of his entire staff who worked so tirelessly on behalf of our family and my daughter's children. When we were referred to Hiepler & Hiepler, we had interviewed a number of large Los Angeles area law firms that each showed great promise. However, we chose Hiepler & Hiepler because Mark stood out in his commitment to his sister and his abilities to look at our cause. We never fell through the cracks and got excellent personal attention. We saw the firm's determination in leaving no stone unturned in their preparation. Mark reached out to us in our hurt, our emptiness and our grief. We felt that we became a part of the Hiepler family. The numbers of cases Hiepler & Hiepler had won were impressive but they were not comparable to the determination and encouragement they displayed to me and my entire family. Mark and his firm, once again, won the case through the eyes of the law and, in the process, won our hearts through their diligence and compassion.
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03 Sep, 2014 by Chris
Robert represented my company in a tax audit. He helped calm me down, think clearly and handled the audit smoothly. He was very fair, more than fair, charging his hours and was truly great to deal with. I don't want to be audited again, but I will hire him in an instant if I am.
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30 Jul, 2021 by Lee
Mr. Jackson is a real lawyer, specializing in tax and business. He is a a CPA too. That was a win-win for me in an arbitration that took over a year during Covid from the first mediation to the final judgement, and Mr. Jackson attended every in-person and Zoom meeting by my side and his input was invaluable. He networked his extensive colleague relationships for me as expert witnesses in complex legal and financial precedents and won me nearly half a million dollars! His decades of experience, both courtroom and behind the scenes, got me the results I needed. And something else-- he was willing to come to me at my location at all hours day and night and toil beside me till he got the job done. Due to the length and complexity of my case and the many delays and changes due to Covid, when the grueling hours he was working (all himself, no delegating to people with less experience and expertise) piled up, he stopped charging me for his time and did it for free. Where else can you possibly get top-of-the-line legal and financial consulting like a big firm but all done by the top guy himself, personally? Seriously? The proof is in the pay off. I got every penny from the judge in my award of hundreds of thousands of dollars that I was entitled to thanks to Mr. Jackson. Bottom line: there is no one better. Period. Stop looking and give the man a call. You'll see for yourself.
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03 Jun, 2023 by Laura d
I had an insurance claim that the insurance company quickly denied coverage for. An attorney friend referred Mr. Les Robertson to me because he's an expert in insurance coverage and has a great reputation. Since the first conversation, Mr. Robertson was warm, empathetic, and very clear at explaining the law related to my situation. He told me the insurance should have provided the coverage and was willing to help. In a surprise turn, the insurance company changed their mind a couple of days later and decided to cover for the claim. I didn't need to work with Mr Robertson further but I will not hesitate at all to reach out to him again if there is a need. Highly recommend him!
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What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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