Reviews

Overpaid by $700.00. Still waiting for my refund. Said they need 2 wks for a check to clear from my employer. WTH, 2 wks? Please! They are collecting interest on my money. Tempted to contact a lawyer and garnish their wages until I get my money! Told me it could be weeks yet! Not happy!

Just about the most incompetent place to work with. Employees do not follow through with their conversations they have with client's. Do NOT set up a payment plan with them as right after you do, and make your first payment, they attepmt to garnish your wages. And even after the account is closed they still illegally garnish when the account is closed. And then they laughably mail you a letter saying it is closed. After you get the letter they still take money on a closed account! You call and ask for your money back as there was no dept left to pay. They keep telling you they dont have it, even though you have documentation that they do, and they finally admit to having it when they send it back through a 3rd party, your employer, so it takes you weeks to get your money that they unlawfully took. When you call you get Employees who are confused upon picking up their phone as they seem to forgotten it's their job to answer the phone. I would work closely with an attorney while dealing with them as I'm sure you do not have the time nor crayons to handle their employees.

Very rude and not willing to work with you

Not a good experience

From a title company, had a borrower who has a judgment to payoff. The firm would not send a payoff statement until they knew a closing date. Obviously they didn't know the process of title clearance. We have to have the information of what the payoff amount it in order to clear the title and for the lender to determine if the loan will go through. They're NOT going to set a closing date with that uncertainty. Customer service rep Tom said too often title companies request payoff statements and then it doesn't get paid. Well, Tom, that's because loans sometimes get denied based on the amount of liabilities to pay off. Sometimes borrower's change their minds about refinancing. Sometimes, there are other extenuating circumstances to stop a closing from happening. That can't be helped. Instead of working together to get the money collected, Tom chose to be adversarial and block any progress. Do you want to collect or not? Refusing to send a payoff statement guarantees you will not collect. I highly question the intelligence of their policies if they're going to impede their collection attempts with such an idiotic stance.

Truly scum of this Earth.

If you owe a debt don't bother trying to work with them. Go to court and have a lawyer. These people are ruthless and don't care that you have young children and on a limited income- they will pick you dry! They will talk nice to you the first two times and then turn nasty if they realize they won't get what they want out of you. let's not mention the 10 phone calls I receive DAILY sometimes back to back.

is there a way i can take them back to court i never got served papers and they still garnished money out of my paychecks im so mad

All you people bashing these guys, please step back and think about it. You're pissed because you didn't pay your bills and now a collection agency is coming after you. What do you expect? I'm in the same boat, even though I screwed up and forgot about a debt, it's not their fault. These people have a job to do. Props to them for not quitting their job after a day. It's got to be the worst job calling people demanding money. I set up payment arrangements with them and the woman I talked to was very professional.